Assistant Manager - Yonge Street
Mastermind Toys - Toronto, ON

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We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. This individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:
As the full time Assistant Manager of a busy Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm, business understanding & retail management experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team as follows:

Sales and Leadership

Maximize the sales opportunities in the store

Create an exceptional customer service experience

Motivate and coach employees to meet their potential and our customer's needs

Participate in the creation and maintenance of an enticing shopping environment

Store Operations

Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift

Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices

In conjunction with the National Support Centre, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers

Excellent oral and written communication skills

Organized, energetic and able to adapt quickly to a fun-filled, fluid environment

Possess good time management skills, able to multi-task and align priorities with company values

Computer literate using MS Office products

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.


Indeed - 7 months ago - save job - block
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About this company
20 reviews
We're the online store with 26 years experience in retail. This is our 13th year online. Which makes us different. Unlike fully virtual...