Assistant Manager - Edmonton
Mastermind Toys - Edmonton, AB

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Fun. Dynamic. Rewarding. These are some words our staff use to describe the experience of being a Store Manager with Mastermind Toys! We are a Canadian company expanding across the country and we want YOU on our team!

As the full time Assistant Manager of a busy Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm, business understanding & retail management experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team as follows:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with the National Support Centre, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • Computer literate using MS Office products

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.


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About this company
23 reviews
We're the online store with 26 years experience in retail. This is our 13th year online. Which makes us different. Unlike fully virtual...