Assistant Manager - Edmonton
Mastermind Toys 48 reviews - Edmonton, AB

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Fun. Dynamic. Rewarding. These are some words our staff use to describe the experience of being a Store Manager with Mastermind Toys! We are a Canadian company expanding across the country and we want YOU on our team!

As the full time Assistant Manager of a busy Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm, business understanding & retail management experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team as follows:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with the National Support Centre, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • Computer literate using MS Office products

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

About this company
48 reviews
We're the online store with 26 years experience in retail. This is our 13th year online. Which makes us different. Unlike fully virtual...