Administrator - Individual Products Administration
Alberta Blue Cross - Edmonton, AB

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Resumes will not be reviewed if emailed, applications will only be accepted through our internal website www.ab.bluecross.ca

FUNCTION:

Alberta Blue Cross has an immediate opening for a permanent full-time Administrator in our Individual Products Administration department. This position exists to provide quality administrative services to all Individual Products customers.

DUTIES AND RESPONSIBILITIES:

  • Accurately prepares all customer correspondence relating to individual health and dental plans according to established policies and procedures.
  • Handles internal and external phone inquiries; utilizing strong listening and problem solving skills.
  • Accurately processes individual health and dental plan payments.
  • Updates appropriate systems in relation to individual health plan coverages.
  • Researches and analyzes problems independently and determines appropriate resolution.
  • Adjusts procedures to fit specific circumstances within contract guidelines.
  • Other administrative duties as required.

SKILLS AND KNOWLEDGE:

  • Requires excellent written and verbal communication skills.
  • A high degree of accuracy and attention to detail is required.
  • Requires strong organizational skills.
  • Must have excellent time management skills.
  • Must work effectively with customers and fellow employees in a team environment.
  • Must possess excellent customer service skills.
  • Demonstrated ability to cope in a fast paced work environment.
  • Requires strengths in the area of flexibility, innovation and independence.
  • Requires excellence in the areas of decision-making, problem-solving and research analysis.
  • Must possess strong knowledge and experience with Microsoft Office Suite.

Alberta Blue Cross offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment. This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, please apply online at www.ab.bluecross.ca.


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