Retail Supervisor
s.t.o.p Restaurant Supply Ltd. - Kitchener, ON

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RETAIL SUPERVISOR
s.t.o.p. Restaurant Supply - Kitchener Location

WHAT WE OFFER:
-Competitive wages, benefits and perks
-Inclusive team spirit
-Profit sharing
-Room to grow with us

THE ROLE:
You are a friendly and energetic individual, with a passion for providing service excellence and strong leadership skills. You excel at creating organized systems and leading others in a supportive way. You are passionate about creating engaging customer experiences. You thrive in a fast-paced environment and enjoy working in partnership with a diverse team of people to deliver the best possible service to our customers and help the business run as efficiently as possible.
Your key accountabilities will include but are not limited to:
-Key holder, Responsible for store opening and closing, including tills, computers and lock-up
-Supervision and scheduling of 6-8 staff members
-To profitably grow and maintain the retail sales of our equipment and smallwares showroom
-Stocking (requires use of a ladder or other equipment), pricing, merchandising, and housekeeping of the showroom
-Sales, greeting customers at store level, answering telephones, and administration duties
-Handling daily sales transactions including cash, debit, and account payments
-Will be called upon to work flexible shifts with the possibility of overtime during tradeshows/tent sales and the Christmas Season

QUALIFICATIONS:
-Champion of superior customer service who leads by example
-Previous retail experience with preference given to those with supervisory experience
-Strength in conflict resolution
-Strong communication (verbal and written) and computer skills (including use of Microsoft Excel)
-Excellent organizational and time management skills
-Required to lift over 20lb
-Must have reliable transportation

TO APPLY:
Respond to this ad with a resume and a cover letter outlining your approach to customer service excellence.


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