Business Systems Analyst (ITIL V3 Technical Analyst)
mobileLIVE Inc. - Richmond Hill, ON

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Mobilelive Inc. is looking for Business Systems Analyst (ITIL V3 Technical Analyst)

Position Title: Business Systems Analyst (ITIL V3 Technical Analyst)
Location: Richmond Hill, ON
Duration: 2 years +
Wage Offered: 65-75K

The candidate would be responsible for supporting ITSM and Configuration Management Database (CMDB) project through Design and Build as well as subsequent phases.

Responsibilities:

  • Assist with business requirements definition and implementation of processes to meet these requirements.
  • Conduct business and technical studies
  • Design, develop and implement information systems business solutions
  • Develop and implement policies and procedures throughout the software development life cycle
  • Conduct reviews to assess quality assurance practices
  • Lead the data integrity and information analysis activities to turn IT infrastructure configuration data into relevant business information to support decision making across both leadership and operational levels of the organization
  • Work as a strategic partner between the business community and IT development teams to resolve functional and technical issues related to business applications, to troubleshoot data or transaction issues, and to review opportunities to leverage new functionality.
  • Identify gaps between the current deployment of applications and future requirements that have evolved due to organizational growth, changes, or strategy. Translate business requirements into system definitions and solutions.
  • Lead cross-functional efforts to address business process or systems issues.
  • Drive efficiency and operational improvement through business process definition, system alignment, and optimization of standard business application functionality.
  • Analyze requests or requirements for application patches or upgrades to determine impact to business and integrated systems.
  • Participate in technical design sessions, working with technical resources, to provide insight during solution development
  • Identify and communicate project risks and recommend solutions.
  • Promote use and acceptance of project methodology and documentation standards.

Must have:

  • Experience working in a telecom company
  • Conducted various types of testing like Functionality Testing, Data Integrity Testing,

Regression Testing, System Testing and Testing of Installation.

  • A Bachelors Degree

Mobilelive Inc is located at 1550 16th Avenue, Richmond Hill, ON, however we will ONLY be accepting resumes via email.


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