Field Technicians Needed Urgently
emergiTEL - Calgary, AB

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We have exciting opportunities for Field Technicians starting on April 15, 2014.The successful candidates will be accountable for the installation of analog, digital phone and digitally delivered services.

Accountabilities:

  • Install/upgrade mobile internet modems
  • Exchange and collect company's equipment to ensure our products are performing at an optimal level
  • Maintain accurate inventory information for modems
  • Ensure all work orders are coded accurately and submitted in a timely manner
  • Provide superior customer service to internal and external customers
  • Various other duties as needed
  • Own Vehicle(VAN) required with business insurance
  • Smartphone with Data plan required
  • Laptop required

Required Skills, Experience and Qualifications:

  • Minimum Grade 12 education; post-secondary technical schooling (NCTI Installer course) an asset
  • Advanced PC hardware and software knowledge; A+ certification an asset
  • Previous customer service and strong sales abilities required
  • Experience in sales/retail customer service positions is an asset
  • Prior experience in a cable television environment is an asset
  • Strong background in DOS, Windows Operating Systems; background in Macintosh environments an asset
  • Ability to work independently and as a contributing member of a team
  • Maintain a valid provincial driver’s license and must provide a driver’s abstract annually
  • Possess and maintain a vehicle that meets organization's specifications and safety standards
  • Ability to perform work safely in all types of conditions – indoor and outdoor
  • Physically able to perform all aspects of job including, climb ladders and poles, carry ladders, drag manhole covers 1 - 1.5 m, move televisions and/or entertainment units and/or computer stations, work in a crouched position behind furniture, and work in confined areas such as attics.
  • A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity
  • Ability to work various shifts including weekends and evenings

MUST HAVE

a) A van/SUV with a roof rack
b) Some mandatory tools required to perform the job
c) Pay rate in between $ 32.00 - $35.00/hr Inclusive Gas.
d) Basic knowledge in troubleshooting modems.

The above is for a very well known Telecommunications company.


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