Technical Writer
eSentire - Cambridge, ON

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Location: Cambridge
Experience: 3+ years
Employment Type: Full Time
Start Date: Immediate

The Technical Writer will work in a cross-functional role to create and manage technical documentation across our service offerings for a wide variety of audiences. The candidate will work with key stakeholders to create and maintain customer-facing documentation for external and internal customers. Additionally the candidate will advocate innovative documentation strategies and ensure best-practices and industry standards are followed.

Responsibilities:

  • Establish effective knowledge management processes to capture, create, distribute, and organize information assets across the organization
  • Create documentation and end to end content required as part of product development deliverables
  • Produce high-quality documentation and other technical content that conforms to quality assurance standards

Requirements:

  • Excellent written, oral and interpersonal communication skills
  • 3+ years of relevant experience, preferably in the software industry
  • Degree or diploma in a Technical Writing related field or equivalent industry experience
  • Experience writing technical and product end user documentation
  • Experience with networking and operational and content management procedures
  • Strong ability to multi-task and manage several projects at a time

**Please apply through our website at: https://www.esentire.com/corporate-overview/careers-2/


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