The Systems Administrator is responsible for planning, developing, installation, configuration and maintenance of corporate end user hardware, software and any related infrastructure including, desktop support and MS Windows infrastructure support. This includes the creation of plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling Company employees to do their work effectively. The System Administrator is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. He or she will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence and providing user support to a small group of MS Windows and MAC users
- Engineer Hardware and Software solutions for operational needs.
- Install new or rebuild existing services and hardware, peripherals, settings, storage, etc. to achieve operational requirements and project specifications.
- Research and recommend improvements to the organization’s hardware, software and infrastructure.
- Perform daily backup operations.
- Support of the corporate SharePoint server.
- Management of GPOs.
- User support for a small group of MS Windows and MAC users.
- Constantly monitor and assess systems to make sure that processes are operating as designed.
- Troubleshoot errors and fix system issues via periodic testing, help desk tickets, and other methods.
- Ensure that hardware is adequately sized and configured; conduct capacity planning scenarios to meet future needs.
- Develop, administer, and maintain policies and procedures for ensuring the security and integrity of all systems.
- Perform hardware and software upgrades.
- Test and install issued patches in conjunction with software providers and vendors or other third parties.
- Develop and maintain expertise through professional associations and professional development opportunities.
- Advise management of new applications or potential system enhancements in support of future requirements.
- Act as a technical resource during other projects as required.
- University degree or college diploma in IT, computer science, software engineering, or computer engineering, or an acceptable combination of education and experience.
- At least 5 years of direct work experience in Systems Administration.
- At least 2 years of SharePoint Server administration.
- Demonstrated knowledge of system design and analysis.
- Strong knowledge of system design, installation, backup, recovery, storage management, methodologies, processes, and tools.
- Able to interpret the operational requirements of end users, project managers, and other stakeholders.
- Ability to write concise and accurate technical documentation.
- Systems Administration and or System Engineer certification in Microsoft.
- Able to stay current on technological developments or trends.
- Good written and verbal communication skills.
- Able to work independently or as part of a team.
- Self-starter and highly motivated to make approved proactive changes.
- Knowledge of service level agreements and customer service standards.