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Zurich North America
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192 reviews

Zurich North America Employee Reviews

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Overall a strong company with good key values
Senior Risk Engineering Consultant (Former Employee), Schaumburg, ILOctober 1, 2013
Pros: co-workers in construction risk engineering
Cons: disconnect between upper level corporate and boots on the ground
My position was fairly autonomous, and involved a great deal of travel throughout New England and across the country. Primary focus was construction safety, a very small subset of the over 55k employee company.

The company had strong values at a corporate level, but appeared to change direction at a mid level management range every 18-24 months or – more... so. Some changes, such as titles, were easier to adapt to, others, such as data management processes, were more difficult. Primary difficulty came from "knowing" (longer tenured employees would say "wait, it will change again") that highly touted changes were likely to be fleeting in the scheme of things.

Most co-workers were great to work with, extremely experienced, and committed to construction safety. You always knew what you were going to get - these folks wore their hearts on their sleeves, and typically became friends - they made Zurich (Construction Risk Engineering) a great place to work. – less
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Looking for customer service , mailroom
Senior Lead Customer Service (Former Employee), Philadelphia, PASeptember 27, 2013
Greeting in a professional customer service manner as customers enter store facility
• •Selling a quantity of sprint long distance to new and existing customers through out
• Guiding customer through different choices of cell phone selection
• Keeping and maintaining best customer service skills , giving the customer the satisfaction they need
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I liked working for ZNA.
Accounting Temporary (Former Employee), Schaumburg, ILSeptember 25, 2013
This was a temporary assignment which was originally supposed to last a few weeks, but they kept me for almost a year.
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,,,,
Insurance Assistant / Customer service agent (Former Employee), dubaiSeptember 20, 2013
Pros: great environement
Cons: long hours
Amazing experience
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Wonderful, Caring Management
Senior Customer Service Representative (Former Employee), Jacksonville, FLSeptember 19, 2013
I loved my job and would still be working there if our contract had not been sold.
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I liked this job a lot. I learned a lot there
Comercial Rater II (Former Employee), Overland Park, KSSeptember 19, 2013
I issued new business, renewals & endorsements for commercial insurance policies for every state
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Benefits were never an issue as this was a temporary assignment
Underwriting Technician (Former Employee), Boston, MASeptember 19, 2013
Pros: supervisor and colleagues were team players
Cons: this was a 2-year temporary job via agency; no benefits
I had to play "catch-up" for a new branch of Zurich North America: Environmental Insurance. The team I had been assigned to (via Spherion) had relocated from Atlanta to establish the Boston branch. I used my skills from previous assignments to reconcile their database of applicants for insurance.
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Insurance Company
Recruiting Operations Manager (Former Employee), ILSeptember 5, 2013
Insurance Company along with financial services. IL is NA headquarters.
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Good benefits
Financial Analyst (Current Employee), Schaumburg, ILSeptember 1, 2013
The most enjoyable part of the job is the opportunity to work with Senior Staff
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A great company that needs better leadership and improved management
Risk Engineer (Former Employee), Los AngelesAugust 31, 2013
Pros: big company, large and diverse client network, international business
Cons: financial stress, poor morale, high turnover, complex and inefficient computer systems
The recent suicide of the CFO and resignation of a board member has brought to light the tense environment that many employees have to endure while working at this company. High turnover and low morale have been prevalent over the last year as Zurich tries to make its numbers not to mention inefficient and complex data systems. Hopefully, the company – more... can improve its management culture and attract quality people in the near future. Financial lookout for this year is mixed as Zurich did not meet its financial goals with a drop in income. – less
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Great managenment.
Tax Accountant (Former Employee), Schaumburg, ILAugust 27, 2013
Flexible working hours. Great benefits; Medical, dental, etc.
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Great company to work for with lots of perks.
Customer Service Representative (Former Employee), Jacksonville, FLAugust 27, 2013
Great company to work for. Lots of perks for employees such as sponsored 1 Jaguar game yearly, Christmas bonuses and yearly honey bake ham. Great benefits with generous PTO time. Department book of business sold to Farmers.
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Excellet place to work.
Commercial General Liability Claims Specialist (Former Employee), Parsippany, NJAugust 19, 2013
Pros: great benefits
Cons: work / life balance is difficult
The company was wonderful. I worked for a subsidiary, Universal Underwriters and eventually for Zurich North America. The time is was there the company, the managers, and my co-workers were all excellent. If you have expectations to learn and grow it can be done. The benefits are fantastic, management and upper management all wanted the employees to – more... succeed, but you have to put the time in. – less
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I just like it!
Personal Financial Planner Intern (Former Employee), Hong Kong, HKIAugust 14, 2013
very strong and professional management team
co-workers are friendly
a enjoyable working environment
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Very Professional environment many advancements
Cash Flow Specialist II (Former Employee), Schaumburg, IllinoisAugust 14, 2013
Pros: stips annually, open door policy with management, invaluable relationships
Cons: outsourcing of employment
A typical day at Zurich is never typical. There are always deadlines to be met, which made the job challenging. Zurich offers a variety of opportunities to think on you feet. While working at Zurich I learned an invaluable amount about the Insurance and Finance Industry how in some ways they are one. I also gathered a vast amount about the operations – more... of the company. I can not really say there is a hard part of the job since I am adaptable and in this industry you have to be. I was taught that at Zurich. The most enjoyable part was the ability to sustain long life friendships with the co-workers. – less
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Sales and Service Consultant and Relief Trainer
Sales and Service Consultant and Relief Trainer (Former Employee), Fareham, UKAugust 13, 2013
Overall a great place to work, good people, excellent training and support
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very corporate, takes a long time to get things done
Finance and Insurance Executive (Former Employee), Missoula, MTAugust 9, 2013
lot of windshield time getting to accounts, worked with personnel and dealer to increase revenue within the finance office and overall dealership departments.
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Great place to work
Senior Transportation Risk Engineer (Current Employee), Schaumburg, ILJuly 29, 2013
Zurich is a well-established insurance leader. Management is great to work with and they also have great benefits.
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Zurich Staff legal is absolute worst place to work in 30+ years as attorney
Trial Attorney (Former Employee), CaliforniaJuly 24, 2013
Pros: ok benefits
Cons: short sighted unrealstic and unprofessional management
The only thing I have ever expected from my management was to have my back, but this is the first place I ever worked where the management was the first to stab you in the back and then throw you under the bus. Management put undue workloads and then blamed the employees for failing to meet impossible deadlines given the workload. I was given trials – more... (because someone left out of frustration with the work environment) within one week before trial, not once but 3 times in one year ...and then I left, too. The same thing happened to the attorney in the office next to me and he left a few months after I did.

Coworkers and colleagues (everyone knew they were in the same boat) were great (and decent benefits) but any management employee with a conscience eventually left because they could not deal with the stress of disciplining employees unfairly...leaving just the jerks as management. – less
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very active in supporting charities.
Cash Flow Specialist (Former Employee), Schaumburg, ILJuly 22, 2013
Pros: free coffee, very close to home
Cons: constant downsizing and outsourcing
Typical day check for losses ran prev day, check email for requests for info from inside and outside of the dept. Work on upcoming mth's billing accts to obtain information needed to complete retro billings for all billers in the dept.

co-workers were mostly very friendly and cooperative.

hardest paer of job was getting info. from some underwriters.

most – more... enjoyable, to be able to supply information to others as quick as possible. – less

About Zurich North America

Zurich Insurance Group (Zurich) is a leading multi-line insurance provider with a global network of subsidiaries and offices in – Read more

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