We collect and maintain different types of personal information in respect of individuals with whom we interact. This includes:
contact and identification information, such as your name, address, telephone number and e-mail address;
product and service related information concerning the products and services that we provide to, or receive from, you;
customer relationship information such as customer requests and feed-back and information requested or provided by or from you; and
business relationship information, including information related to your agreements, preferences, advisors and decision-makers.
In order to provide recruitment services to our clients we may also collect:
resume information such as your employment history, clients/transactions lists, academic history and transcripts;
remuneration information such as previous or expected salary, benefits and bonuses;
job search information such as the history of jobs/employers that the you have applied to, interview notes and personal evaluations by ZSA consultant(s) and correspondence between candidates and ZSA; and
payroll information, if applicable, including your Social Insurance Number and direct deposit bank account information.
We may also collect market-related information, which may include personal information, concerning market trends and activities impacting our business and information related to our media and public relations activities.
IV. Why Do We Collect Personal Information?
We collect personal information to enable us to manage and develop our business and operations, including:
to establish, maintain and manage relations with you so that we may provide you with, or receive from you, the products and services that have been requested (for example, we will use your personal information to determine your suitability for a position);
to be able to review the services that we provide to you so that we may understand your requirements for our services and so that we may work to improve our services;
to be able to inform you of our services other than those that you have specifically requested, including sending you information promoting our other services;
to be able to comply with your requests (for example, if you prefer to be contacted at a business or residential telephone number or e-mail address and advise us of your preference, we will use this information to contact you at that number or e-mail address);
to protect us against error, fraud, theft and damage to our goods and property;
to enable us to comply with applicable law or regulatory requirements; and
any other reasonable purpose to which you consent.
V. How do we Use and Disclose Your Personal Information?
We use and disclose your personal information:
for any additional purposes for which we have obtained your consent to the use or disclosure of your personal information (which consent may be express, deemed or implied, as explained below).
We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so. If you are a candidate, please rest assured that your personal information will not be disclosed to any potential employer without your prior consent. – less–ZoomInfo