Patient Operations Associate (Former Employee) – Scottsdale, AZ – 28 February 2017
Zocdoc is a great company. Work is fun and they have a way of hiring like-minded people who are quirky and creative. Most managers just tow the corporate line, but a few genuinely care about their employees and try to utilize input and make the job better. Great health benefits for full-time team members and daily catered lunch. Pay and advancement opportunities could be better.
Sales Origination Associate (Current Employee) – New York, NY – 13 February 2017
Zocdoc is a really cool company to work for. The people are young, smart, and pleasant to be around. Understand that when you are interviewing for a particular position, that is the job you will be doing. If you want to be a salesman, understand, your career line will be in sales- and nothing else. Great benefits.
Inside Sales Executive (Former Employee) – Scottsdale, AZ – 10 January 2017
I was a top performer when I was there. But it is hard hard hard work. It is extremely hard to sell to doctors but you feel good out it when you are successful. If you have a bad month you are put on a PDP... there is no room for failure. But I loved the culture and my direct boss. I would still be there is they didnt lay off all of the sales staff in AZ.
Sales Origination Associate (Former Employee) – New York, NY – 26 May 2016
Although I fully stand behind what Zocdoc represents, I do not agree with the amount that employees are paid. Since the office is located in Soho, employees must be paid generously to be able to live anywhere near the office which is not the case. They also are constantly changing what they expect out of employees and it seems management is never on the same page. They tell you one thing at noon and by 2pm they are telling you the complete opposite. Very unorganized and only care about signing up as many doctors as possible even if they are not fit for the service and will not do well.
Senior Marketing Associate (Current Employee) – New York, NY – 12 December 2015
I love ZocDoc and after being here for three years I can say that it is a truly incredible community. The executive team is available and ready to hear more feedback. The engineering team is building great products and the sales team is becoming a powerful force. This is an exciting place to work and I would recommend it to almost anyone.
Great people, fun community, free lunch, great events
Sales Origination Associate (Current Employee) – New York, NY – 6 October 2015
I enjoyed my time at ZocDoc however the location just wasn't for me. With the combination of getting to the train then the train ride to the city, then the subways, the commute could take upwards of 90 minutes to 2 hours if I missed a train because I stayed late at work to finish things up. I don't wish to live in NYC so I left to find work closer to home
fun environment, great healthcare, good support system
ZocDocs job culture is very vibrant. I learned and gained alot there, but their mangament skills for the facility workers were poor.
Facilities Associate/ Lunch Manager (Former Employee) – New York, NY – 20 July 2015
ZocDoc has a very welcoming and friendly job culture. I was responsible for a whole floor for about a year before we received help due to expansion. I was responsible for the ten plus conference rooms, the six bathrooms, the cafeteria area, the office cubicles, and any request the office employees had due to maintenance. I learned how to handle more than one task under pressure sufficiently. I learned how to manage other employees, while still performing tasks of my own. I learned how to handle chaotic situations ensuring of a productive and sufficient outcome. When I was appointed to become the lunch manager I had to record lunch logistics and report back to my managers on a weekly basis in a meeting. That taught me how to communicate my ideas, how to brainstorm with a team to produce ideas to better the situations at hand. The hardest part of the job was the lack of structure in the management team, causing confusion and unnecessary stress, kind of like you had to figure it out yourself instead of clear instructions. The managers were nice but their managing skills were poor. My ex co-workers had to be one of the best assets to the job they were great team players and very positive people. Besides my ex co-workers the most enjoyable part of the job was taking pride in your work and getting noticed by the employees and the appreciation for our hard work.
reasonable start compensation, great job culture, ability to learn alot of skills
poor management skills, no growth past a certain point
Fun workplace, less than desirable job description
Inside Sales Executive (Current Employee) – New York, NY – 28 February 2015
Fun workplace, less than desirable job description. While the benefits are great, you realize that they need to be because you are a glorified telelmarketer; Selling unfamiliar product to people who are trained to tell you no.
Area sales manager (Current Employee) – New York City – 19 February 2015
The company thrives from their culture. Free catered daily lunch, great health and dental insurance, 401k plus unlimited vacation make it a great place to work. Once you start you'll immediately own a market.
Unlimited vaca, CEO is great, free daily lunch
Directors don't like to give much credit to their subordinates and can be arrogant
If it sounds too good to be true, It's probably ZocDoc...
Inside Sales Candidate (Former Employee) – New York, NY – 6 February 2015
As an inside sales candidate, I spoke with a couple of their sales recruiters and reached my 3rd interview with a "Sales Manager" which was scheduled for 15 minutes.
We connected on the phone, and this kid (whose voice was like a pubescent teenager's) started blabbering so fast, as if he just drank 6 pots of coffee. The background sounded like he was in the middle of a riot, making it almost impossible to even comprehend him.
I thought to myself, if this high ranking manager can't even find a quiet space where he can conduct a professional interview, then how loud and crazy will it be like for me as a new employee?
It was the most unprofessional "interview" of my life. He got angry when I asked him to repeat himself because it was impossible to make out what he was saying. He quickly took a demeaning tone, and started insulting me, saying "You know absolutely nothing about ZocDoc." Apparently he forgot that I successfully interviewed with two other employees in order to get to him. In all his rudeness and frustration, he eventually just hung up on me.
Realistically, this "startup" has been around for 7 years and neither I, nor anyone I know has ever heard of them (after they paid for over 400 million ad impressions last year). Their recruiter was the one who found my resume and reached out to me with this opportunity.
From my research, this company seems to do nothing but blow a bunch of hot air. Most importantly, they do not act in the interest patients because they can only search for doctors who are paying members. In other words, if the world's best doctormore... doesn't want to pay for a membership then ZocDoc's patients will never even know he exists! So much for linking patients with the best doctors...
For every profitable company like Yelp and Opentable, there are hundreds of flops like ZocDoc. It's only a matter of time until their investors get a reality check and cut their losses.less