Helpdesk Analyst
Zen Zen International Inc. - Winnipeg, MB

This job posting is no longer available on Indeed. Find similar jobs: Helpdesk Analyst jobs - Zen Zen International jobs

Immediate opening for an intermediate level Helpdesk Analyst to provide support as part of the IT Support Center Team. You will provide secondary/teriary level support to internal clients. You will be responsible for:
- secondary & tertiary support calls and tickets
- handling escalated tickets
- logging all helpdesk interactions
- creating helpdesk procedures
- staying current with system information, changes and updates

Requirements:
- Diploma in Technology
- Experience working in LAN & WAN enviroments
- Previous experience working in Helpdesk environment
- H/W, S/W and connectivity skills
- Working knowledge of MS Office 03/07, Windows XP and hardware
- Strong working knowledge of Microsoft Server operating systems
- Strong working knowledge of one or more MSpplications (Exchange, SQL, SharePoint, IIS)
- Experience in Active Directory, VPN, Windows and Unix

Zen Zen International Inc. - We Find Great Candidates For Great Companies
www.zenzen.ca


Indeed - 18 months ago - save job - block
Recommended Jobs
IG Advantage Helpdesk Analyst (term)
Investors Group - Winnipeg, MB
Investors Group - 10 days ago
Easily apply

Dynamics NAV Support Analyst | Winnipeg, MB |...
Nigel Frank International Limited - Winnipeg, MB
Nigel Frank International Limited - 7 days ago

IG Advantage Helpdesk Analyst-Bilingual (term...
Investors Group - Winnipeg, MB
Investors Group - 10 days ago
Easily apply