Pros: flexible hours
Cons: unhealthy work environment
A typical day at Zedd is fairly predictable, selling Siriusxm and providing customer service to French speaking Canadians who have our product in their new vehicles.
What I learned at Zedd is how to think on my feet and how even a smile can communicate itself over the phone.
The management at Zedd have too many supervisors. The left arm has no idea what the right arm is doing.
My coworkers are diverse in every possible way, from age, cultural backgrounds, education, interests and are the best group of people I have worked with yet.
The hardest part of my job is dealing with the confusion of what is expected of me and the mismanagement and mistreatment of the agents.
The most enjoyable part of my job is providing customer service to a satisfied customer.