Good pay but no work/life balance and poor upper management
Store manager (Former Employee) – Vancouver, BC – 26 October 2015
Great pay for management but not for sales associates. No family culture and very political. Too many head games and inefficiencies. No work life balance though they preach the importance of it. Barely any external support from upper management
Sales Representative/Cashier (Former Employee) – North York, ON – 20 October 2015
Typical day at work would be assisting customers with any items, whether it be for a, friend ,loved one, child ,or even them with merchandise. I learned that working in retail requires patience and time making sure customers are happy. The hardest part of my job would be customers that are not happy with promotions or prices why not being able to buy the company's product. Most enjoyable part would be putting together a outfit that the customer really liked and purchased.
Fun workplace energy, great co-workers but poor management
Sales Associate (Former Employee) – West vancouver,BC – 7 September 2015
basic day at Zara includes helping customers find clothes and give my opinion on sizes and style. I learned many things including customer service and how to be effective at sales. management ineffective at times with scheduling and relationships with employees.
Stock Specialist/ Sales Associate (Current Employee) – Markham, ON – 16 June 2015
• Good management and great work environment • It is a very fast paced environment which helped me develop the ability to be fast paced worker. • There were always multiple tasks which helps you test your limits • Gives you critical skills to not only work for any retailer but also prepares you for other job opportunities outside of the fashion industry
CASHIER / SALES ASSOCIATE (Current Employee) – Edmonton, AB – 8 June 2015
Nice place to work. Managers make sure everyone works in harmony, resolves employee conflicts and make sure every one's on the same page. However, pay is very very low that's why it's only good for students or part timers. And downside is hours are always cut.
SALES ASSOCIATE (Current Employee) – Toronto, ON – 9 April 2015
love working with my co-worker. I work with an amazing team. My managers are very understand and flexible. I enjoyed working in fast paste environment. The hardest part of the job I would say would be deal with a vast amount of customers.
Customer Sales Associate / Cashier (Current Employee) – Burnaby, BC – 19 March 2015
Zara has very poor management. They do not care about their workers and the managers really only care about the sales and how well the stores do as a whole. The one good thing about Zara is that you have really good coworkers. A lot of time and effort is put into working at Zara but there are really no benefits. You get minimum wage plus commission, but you do not get a raise unless you have a set full time position like merchandising or specialists. Managers have the tendency to not care about you and only think about the sales and sometimes they doubt you as well. They expect a lot from us and even when we are doing the best we can, they expect more just for the company it self. There are a lot of responsibilities that you have but there are no benefits. The amount of work we are given to do is not worth the amount of pay we get. The only thing good about this company is that you get to work with the best coworkers and that is it.
Stock Specialist (Former Employee) – Toronto, ON – 10 February 2015
Has been wonderful experience working long hours under pressure with a team that has your back and truly works as a team. with well trained managers implementing companies culture in best way possible.
Customer service (Former Employee) – San Pedro Sula, Honduras – 18 November 2014
Assist customer come in to the store providing outstanding customer service working in a team oriented store management it was a greay experience to achieved the goals. Supervisors were friendly all the time and the policies were clear one of the nicest places to work at.
Vendeuse (Former Employee) – Montréal – 15 October 2014
-Accueillir les clients -Renseigner les clients sur les caractéristiques de la marchandise et les conseiller dans leurs achats -Renseigner la clientèle sur l'usage et l'entretien des articles -Indiquer les prix, renseigner la clientèle sur les modalités de crédit ou d'échange