ZARA Employee Reviews

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Management has no idea what they're doing.
Sales Associate - Yorkdale Shopping Centre (Current Employee) –  Toronto, ON8 February 2016
Managers forget to put half the staff on the schedule, no one ever answers the phone and just overall unprofessional. Avoid Yorkdale location!
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high fashion volume
Sales Associate (Former Employee) –  Toronto, ON29 January 2016
- on sales floor, maintaining zone, replenish and run items every hour, help customers
- introduced to stock duties
- management team was very bad, very unprofessional
- mutual with all co-workers
- commute to work
- meeting new people, always on the go
Pros
hour lunches, unpaid, good amount of break
Cons
commute to work, tasks that consisted all day
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fun
Sales Associate (Former Employee) –  Vancouver, BC20 January 2016
The workplace can get really stressful but as long as you have a team supporting you, you'll be fine. The hours are flexible and the workers are fun to be with.
Pros
flexible hours
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Productive, career based environment, great people to work with.
Merchandiser (Former Employee) –  Ottawa, ON15 January 2016
Overall I would recommend Zara to anyone looking to gain good experience in the retail fashion which ever changing. Zara really keeps up with the runway and is great when it comes to staff promotion.
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Fun place to work
Cashier, Sales Associate (Current Employee) –  Toronto, ON3 January 2016
This company has a positive energy, great team, wonderful colleagues. Very enjoyable, paid vacation, clean environment
Pros
Free lunch, healt benefits
Cons
Long hours
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Good pay but no work/life balance and poor upper management
Store manager (Former Employee) –  Vancouver, BC26 October 2015
Great pay for management but not for sales associates. No family culture and very political. Too many head games and inefficiencies. No work life balance though they preach the importance of it. Barely any external support from upper management
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Sales Associate/Cashier
Sales Representative/Cashier (Former Employee) –  North York, ON20 October 2015
Typical day at work would be assisting customers with any items, whether it be for a, friend ,loved one, child ,or even them with merchandise. I learned that working in retail requires patience and time making sure customers are happy. The hardest part of my job would be customers that are not happy with promotions or prices why not being able to buy the company's product. Most enjoyable part would be putting together a outfit that the customer really liked and purchased.
Pros
Different Shifts
Cons
Working holidays
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Productive
Sale Associate (Current Employee) –  Windsor On14 October 2015
Work volunteer hours as sale associate, providing the help to be good trained as sale associate. Sale dresses and help the manger organizing the store.
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Fun workplace energy, great co-workers but poor management
Sales Associate (Former Employee) –  West vancouver,BC7 September 2015
basic day at Zara includes helping customers find clothes and give my opinion on sizes and style. I learned many things including customer service and how to be effective at sales. management ineffective at times with scheduling and relationships with employees.
Pros
Store discount
Cons
Poor management
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not the greatest
sales (Current Employee) –  vancouver4 September 2015
company doesn't care at all management isn't great workers are amazing people will only be able to last a month working there because of the conditions
Pros
good hours
Cons
management
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good
sales associate (Former Employee) –  Toronto ON1 September 2015
It was a good experience at retails which I had in Canada but they didn't meet my expectations about quality of job which is more experience in cash and finance.
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good money, no work-life balance for managers
Department Manager (Former Employee) –  Vancouver, BC15 July 2015
Great pay for managers, but you will be owned by them.
not worth it, not a fun place to be, way better retail companies to work for.
Pros
Money
Cons
Long hours, no gratitude other than money, negative work environment.
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Productive and fun workplace
Stock Specialist/ Sales Associate (Current Employee) –  Markham, ON16 June 2015
• Good management and great work environment
• It is a very fast paced environment which helped me develop the ability to be fast paced worker.
• There were always multiple tasks which helps you test your limits
• Gives you critical skills to not only work for any retailer but also prepares you for other job opportunities outside of the fashion industry
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Great team
Caissière, signataire. (Current Employee) –  Montréal, QC9 June 2015
Great job for students.
Lots of hours for workers.
Everything changes very fast and often.
Lots of tasks to do in your shift.
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Nice working environment
CASHIER / SALES ASSOCIATE (Current Employee) –  Edmonton, AB8 June 2015
Nice place to work. Managers make sure everyone works in harmony, resolves employee conflicts and make sure every one's on the same page. However, pay is very very low that's why it's only good for students or part timers. And downside is hours are always cut.
Pros
Perfect for students
Cons
Very low pay
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fun workplace
SALES ASSOCIATE (Current Employee) –  Toronto, ON9 April 2015
love working with my co-worker. I work with an amazing team. My managers are very understand and flexible. I enjoyed working in fast paste environment. The hardest part of the job I would say would be deal with a vast amount of customers.
Pros
great environment
Cons
computers never worked
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Stressful
Customer Sales Associate / Cashier (Current Employee) –  Burnaby, BC19 March 2015
Zara has very poor management. They do not care about their workers and the managers really only care about the sales and how well the stores do as a whole. The one good thing about Zara is that you have really good coworkers. A lot of time and effort is put into working at Zara but there are really no benefits. You get minimum wage plus commission, but you do not get a raise unless you have a set full time position like merchandising or specialists. Managers have the tendency to not care about you and only think about the sales and sometimes they doubt you as well. They expect a lot from us and even when we are doing the best we can, they expect more just for the company it self. There are a lot of responsibilities that you have but there are no benefits. The amount of work we are given to do is not worth the amount of pay we get. The only thing good about this company is that you get to work with the best coworkers and that is it.
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The place to learn more about team work.
Stock Specialist (Former Employee) –  Toronto, ON10 February 2015
Has been wonderful experience working long hours under pressure with a team that has your back and truly works as a team. with well trained managers implementing companies culture in best way possible.
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.
Assistant Manager (Former Employee) –  Edmonton, AB22 January 2015
My day at work was filled with visual merchandising of the store, sales, daily planning, cashier, training, and overall appearance of the store.
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Busy store,help you gain more experience
Sales Associate (Former Employee) –  Toronto, ON15 December 2014
In a busy store like Zara you learn to handle work pressure better and improve your skills. Friendly environment.
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Overall rating

3.9
Based on 2,875 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.7
Job Security/Advancement
3.6
Management
3.5
Culture
3.8