Zara Employee Reviews in Canada

Found 57 reviews matching the search
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Did not enjoy this job.
Sales Associate - Department Head Cashier (Former Employee) –  West Vancouver, BCJune 1, 2016
I found the company not very good to work for. The management was very disorganized and did not seem to know what they were doing.
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Wonderful experience overall. Great hours. Lots to learn at work though it's a retail environment
Sales Associate (Former Employee) –  Toronto, ONApril 25, 2016
Part-time/ Full-time hours. Permanent job. Room to grow. Intense yet a fast-paced work environment. Lots to learn on the job.
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fun place to work in it
Sales Associate (Current Employee) –  Edmonton, ABMay 5, 2016
.meeting people
.being controlled.
.Assisting shoppers to find the goods and products they are looking for.
.Balancing cash registers with receipts.
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active and fun work place
Employee (Former Employee) –  toronto eaton centerMarch 17, 2016
at zara everyone grows on you and makes you feel like family. its a positive place and very outgoing and has a lot of hard workers.
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Fun environment
Sales Representative (Former Employee) –  Toronto, ONMay 11, 2016
Working at Zara gave me an opportunity to work on my interpersonal skills by interacting with customers at a daily basis.
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fun but taxing
Sales Associate (Former Employee) –  Toronto, ONJune 7, 2016
of course, just like in any retail stores, stress is inevitable. zara is notoriously known for providing consumers fast fashion, therefore, they try their best to meet customer satisfaction. each week, you're expected to receive high units of merchandise and it can honestly be so taxing. if you're a full timer, you're most likely going to get a schedule as early as 6 a.m. or 7 a.m. to help with "truck" on shipment days. most shifts are usually 8 hours long unless you're a part timer who has a limited availability. most people would say that it's a difficult place to work at if you're a full time student, honestly, if you discuss it with your managers, there's a chance that you'll get the schedule you desire. also, if you're a hard-worker, they'll obviously respect your availability request so as long as you're reasonable. it is a taxing job, as you always have to keep moving and also your zone changes per hour. on the other hand, it's the overall team that makes it worth it to come to work. everyone's friendly, it's like you're a whole family working together. but, i guess it really depends as to which location you're working for. if you're nice, cooperative and respectful to your colleagues.. then they're obviously going to treat you the same way! it's an overall good experience, it's just the customers that makes it unbearable sometimes. it's honestly what you make of it.

also, good pay for a part time job. hrly pay+ commission
Pros
good pay, flexible, lots of growth, good coworkers, an hour long lunch break etc.
Cons
expect to deal with difficult customers, long taxing hours, the constant change of zones
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A fun fast paced environemnt
Sales associate (Former Employee) –  Edmonton, ABMarch 24, 2016
A typical day would include replenishment of stock two or three times, serving customers with any issues they may have; this includes clothing advice, or suggesting alternatives.
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el clasico
Unpacking & stoking clerk (Former Employee) –  santa ana, el salvadorFebruary 16, 2016
el clasico restaurant is a very elegant restaurant where i got to have the experience of cashier and a waitress also cleaning, a very environmental place with sports, parties and dance
Pros
beaitull view of the lake
Cons
didnt like working at the weekends
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cashier
Sales Assistant and then Cashier (Former Employee) –  Edmonton, ABMarch 21, 2016
Great edperiance worked at Zara. First I appoint as sales associate then after I appoint as Cashier there. Very ggod staff as well as all the managers there
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Management has no idea what they're doing.
Sales Associate - Yorkdale Shopping Centre (Current Employee) –  Toronto, ONFebruary 8, 2016
Managers forget to put half the staff on the schedule, no one ever answers the phone and just overall unprofessional. Avoid Yorkdale location!
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Fun coworkers
Sales Associate (Former Employee) –  Toronto, ONFebruary 15, 2016
Working at Zara has been great, i love working there because my coworkers was so friendly and helpful and the company give good flexible hours.
Pros
1 hour break
Cons
rude customers
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fun
Sales Associate (Former Employee) –  Vancouver, BCJanuary 20, 2016
The workplace can get really stressful but as long as you have a team supporting you, you'll be fine. The hours are flexible and the workers are fun to be with.
Pros
flexible hours
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Valuable customer service skills, little room for advancement, repetitive, retail.
Sales Associate (Former Employee) –  Toronto, ONMay 5, 2014
As a sales associate a typical day would be providing support to customers, keeping the store tidy and pushing sales. I learned useful customer service techniques to better push sales as well as how to respond to irate customers. Management varied from helpful and personable to less than. Coworkers for the most part were great, they were helpful and after a few months working there they felt like old friends.
Hardest part of the job was the irate customers, it was often, and little flexibility and support from management.
Most enjoyable part of the job was the interaction with most customers as well as employees.
Pros
discounts, employees
Cons
some customers, little room for advancement, rigid
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The place to learn more about team work.
Stock Specialist (Former Employee) –  Toronto, ONFebruary 10, 2015
Has been wonderful experience working long hours under pressure with a team that has your back and truly works as a team. with well trained managers implementing companies culture in best way possible.
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Great colleagues to work with
Sales Associate (Former Employee) –  Toronto, ONSeptember 4, 2012
Working in this company provided me with many people that I could identify with as a team. Everyone was very helpful towards each other and this made it a pleaseant place to work at.

Management at the store level was always changing and it was at times depressing when managers that you have built a bond with had to work at another location. Additionally, frequent turnovers meant that many friends that you have established were slowly going away.

This job was demanding in that it always felt that the store was understaffed, but this also brought with it a challenge that provided motivation to excel in daily operations where our results were shown to us by our managers on a daily, weekly, monthly and annual basis regarding our sales targets.
Pros
store wide commisions
Cons
frequent changes in personnel
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worst place ever
sales assistant (Former Employee) –  zara irelandApril 7, 2014
Just today I had to began for a new uniform . My trousers are ripped and my shirt missing buttons.
Pros
nobody cares if u finish your job or not
Cons
bad management, bad staff discount, worst uniform, bad salary, no weekends off, etc....
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Nice working environment
CASHIER / SALES ASSOCIATE (Current Employee) –  Edmonton, ABJune 8, 2015
Nice place to work. Managers make sure everyone works in harmony, resolves employee conflicts and make sure every one's on the same page. However, pay is very very low that's why it's only good for students or part timers. And downside is hours are always cut.
Pros
Perfect for students
Cons
Very low pay
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Best Paying Retail Store Ever.
Head Cashier (Former Employee) –  Yorkdale MallFebruary 13, 2014
Opening tills for the correspondent department, supervising other cashiers, typing out and delivering memos to all departments in the store, merchandising, filing paper work, keeping counter clutter free, assorting damages of the store, responsible of sending out to seamstress small fixable damages.

Was able to learn everything regarding the retail industry, minimum banking and depositing information, improving peoples'skills, improved computer skills, inventory input, a fast cashier, fast counting for opening and closing tills.

Co-workers extremely friendly and professional.

Management varies, overall professional, do not talk to employees besides work related demands, did not co-exist with employees would never be seen talking, hanging out or eating lunch with them either, if this was the case they could possibly get in trouble by head office which is a staff that consisted of people from Spain not well informed of Canadian Law and Human Rights.
Encouragement to be tough and hard on staff was acceptable and taught by those in higher positions, wearing make up was promoted for girls, diversity among appearance for men not quite.

The long hours , closing one night and opening the day after was absolutely one of the hardest things to deal with and not being respected by those in higher positions, yelling at staff, speaking in a condescending manner , being judged by overall appearance and never acknowledging the good work and efforts just constantly hearing the bad on a daily basis. A very interesting, surreal and terrible formula to achieve the improvement of skills and
  more... motivation of the staff, which caused many people to walk out.

Learning about the latest runway trends and working around such beautiful pieces and clothes was a nice experience if you enjoy that field of customer service, great Christmas parties.
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Pros
amazing pay for a retail store better as you grow within the company, amazing benefits for full time employees, guaranteed hours, always busy
Cons
lack of respect, lack of co-existence, lack of friendliness, not too flexible with availabilities, human resources best interest is for management not the general staff
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Very friendly environment.
Customer service (Former Employee) –  San Pedro Sula, HondurasNovember 18, 2014
Assist customer come in to the store providing outstanding customer service working in a team oriented store management it was a greay experience to achieved the goals. Supervisors were friendly all the time and the policies were clear one of the nicest places to work at.
Pros
free lunches
Cons
not enough hours
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Great team
Caissière, signataire. (Current Employee) –  Montréal, QCJune 9, 2015
Great job for students.
Lots of hours for workers.
Everything changes very fast and often.
Lots of tasks to do in your shift.
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Overall rating

3.9
Based on 1,140 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.6
Management
3.6
Culture
3.8