ZARA Employee Reviews

Found 93 reviews matching the search
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fun but taxing
Sales Associate (Former Employee) –  Toronto, ON7 June 2016
of course, just like in any retail stores, stress is inevitable. zara is notoriously known for providing consumers fast fashion, therefore, they try their best to meet customer satisfaction. each week, you're expected to receive high units of merchandise and it can honestly be so taxing. if you're a full timer, you're most likely going to get a schedule as early as 6 a.m. or 7 a.m. to help with "truck" on shipment days. most shifts are usually 8 hours long unless you're a part timer who has a limited availability. most people would say that it's a difficult place to work at if you're a full time student, honestly, if you discuss it with your managers, there's a chance that you'll get the schedule you desire. also, if you're a hard-worker, they'll obviously respect your availability request so as long as you're reasonable. it is a taxing job, as you always have to keep moving and also your zone changes per hour. on the other hand, it's the overall team that makes it worth it to come to work. everyone's friendly, it's like you're a whole family working together. but, i guess it really depends as to which location you're working for. if you're nice, cooperative and respectful to your colleagues.. then they're obviously going to treat you the same way! it's an overall good experience, it's just the customers that makes it unbearable sometimes. it's honestly what you make of it.

also, good pay for a part time job. hrly pay+ commission
Pros
good pay, flexible, lots of growth, good coworkers, an hour long lunch break etc.
Cons
expect to deal with difficult customers, long taxing hours, the constant change of zones
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Very different environment
Assistant Manager (Former Employee) –  Montréal, QC2 June 2016
Fast paced environment- managers taught a lot about business aspect of retail.
engaged in recruitment and selection processes
hardest part were the hours and travelling over an hour and a half in snow storms to get to work for 7am
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Did not enjoy this job.
Sales Associate - Department Head Cashier (Former Employee) –  West Vancouver, BC1 June 2016
I found the company not very good to work for. The management was very disorganized and did not seem to know what they were doing.
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Fast paced job that's super stressful but has decent benefits
Sales Assistant (Current Employee) –  Toronto, ON25 May 2016
Usually understaffed and hours frequently get cut right before your shift or during your shift. Store is usually a mess. Benefits include free uniform, 25% off discount and shared commission (usually ranging between an extra 1 or 2 dollars an hour).
Pros
25% discount card, free uniform, shared commission
Cons
not enough hours, fast paced, understaffed
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Worst working experience I had.
Stock Associate (Current Employee) –  Montréal, QC23 May 2016
Inditex, the parent group who owns Zara, is clearly doesn't want to take responsibility and change their unethical conduct. This particular Zara is an expert in the sphere. They will look at you as some one worthy only if you do not question authority and ready to follow orders with no comments. This is the worst place I've worked at, which disregards your opinion and morals about business ethics and culture.
The typical day at the stock would include to file clothes where they belong or to get clothes on the floor from the stock. Both are hard to do, because the apparels are old, and the application on the iPod is inaccurate due to the management and employees.
Management and employees are ready to screw you up for their personal benefits, and even the human resources is not so welcoming, although they all seem to be nice at first.

BELIEVE ME, YOU WANT TO AVOID THIS PLACE.
Pros
Full-time benefits and 25% discount on clothes.
Cons
Management is inexperienced, employees too, the turnover rate is very high (4-6 people leaving and apply every 2 weeks), Very hard to follow the most simple schemes at work, because no one else is following (including management)
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productive
visual commercial (Former Employee) –  Vancouver, BC18 May 2016
always on youre feet learning something new everyday. great team. must be quick and hardworking. advanced technology. learn a lot about business and marketing. management is great
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Fun environment
Sales Representative (Former Employee) –  Toronto, ON11 May 2016
Working at Zara gave me an opportunity to work on my interpersonal skills by interacting with customers at a daily basis.
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peace place
Cashier-Operations (Current Employee) –  Edmonton, AB5 May 2016
zara is best place I had learned so many experience based on customer service and management . I have great team at zara who can help me when I need support, as every job zara has hard side as well, as customer service; biggest point of the company .. Working on , and always get the result for customer to work as team , most enjoyable part of the job every day every time we get the know so many new things and u are able to get to work as multitasking . the best thing is about zara company, it helps u learn as a team and u get the way the solve the problems in case u want to handle it .
Pros
free gift card every chistmas
Cons
long hours
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fun place to work in it
Sales Associate (Current Employee) –  Edmonton, AB5 May 2016
.meeting people
.being controlled.
.Assisting shoppers to find the goods and products they are looking for.
.Balancing cash registers with receipts.
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Productive and fun workplace
Sales Associate (Current Employee) –  Toronto, ON30 April 2016
Very friendly environment
Management very helpful and always pushing you to do you're best
Learned to work in a fast-paced high-impact environment
Co-workers extremely friendly always willing to help and assist
Most enjoyable part of the job was the ability to work among
a team of great people
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Interactive, productive, cooperational, and enthausastic workplace
Sales Associate and Cashier (Former Employee) –  Ottawa, ON28 April 2016
I was responsible for managing the sale floor, training new employees, and organizing the stockroom. My duty required responding quickly and resourcefully to customer requests or concerns. Also, meeting individual targets for the day such as: sales, emails, signing up customers to the company’s loyalty program, and accurately completing cash register transactions. Through it all, I learned professionalism, initiative, and adaptability. The hardest part of the job was management of the sales floor on a busy day. However, the most enjoyable part was creating new loyal customers.
Pros
Great team, costumers, and working environment
Cons
Hours are not flexiable
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Wonderful experience overall. Great hours. Lots to learn at work though it's a retail environment
Sales Associate (Former Employee) –  Toronto, ON25 April 2016
Part-time/ Full-time hours. Permanent job. Room to grow. Intense yet a fast-paced work environment. Lots to learn on the job.
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Get a fashion trend knowledge
Visual Merchandiser (Former Employee) –  Calgary, AB24 April 2016
Friendly co-worker
good management
Flexible work shift
They get a lots of new clothes and accessries every single week
Pros
15%Off staff discount
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challenging
SALES ASSOCIATE (Former Employee) –  Toronto, ON17 April 2016
a typical day would mean ensuring all put backs were returned to its appropriate section when store opens. making sure the store is nice and clean for customers. zara consists of so many new things to learn, whether it'd be using their advanced technologies to locate items to paying attention to the store's details. the coworkers are very friendly and energetic where work feels more like home for everyone. it is a very fast paced environment and it could get pretty stressful with the traffic on a day to day basis but it is manageable with the help of your team.
Pros
pay and commission
Cons
long hours
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A fun fast paced environemnt
Sales associate (Former Employee) –  Edmonton, AB24 March 2016
A typical day would include replenishment of stock two or three times, serving customers with any issues they may have; this includes clothing advice, or suggesting alternatives.
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Ok
Sales Associate/ Cashier (Current Employee) –  Toronto, ON23 March 2016
ENJOYED, working with my co-workers. everyday is a different day. Management supports the employees when it comes to customers.
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Productive and fun place to work
Sales Associate/Cashier (Current Employee) –  Toronto, ON23 March 2016
Always busy and we are a team no matter what.
a lot of room to grow. always keep a positive mind and work hard and it will be recognized and appreciated.
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What a great company
Men's Wear (sales) (Former Employee) –  Toronto, ON21 March 2016
Zara is a wonderful company, I have been fortunate enough to be a part of a great group of people representing an amazing brand. I would recommend anyone looking to be a part of an amazing retail experience to join Zara.
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cashier
Sales Assistant and then Cashier (Former Employee) –  Edmonton, AB21 March 2016
Great edperiance worked at Zara. First I appoint as sales associate then after I appoint as Cashier there. Very ggod staff as well as all the managers there
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active and fun work place
Employee (Former Employee) –  toronto eaton center17 March 2016
at zara everyone grows on you and makes you feel like family. its a positive place and very outgoing and has a lot of hard workers.
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Overall rating

3.9
Based on 2,025 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.7
Job Security/Advancement
3.6
Management
3.6
Culture
3.8