ZARA Employee Review

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Valuable customer service skills, little room for advancement, repetitive, retail.
Sales Associate (Former Employee) –  Toronto, ON5 May 2014
As a sales associate a typical day would be providing support to customers, keeping the store tidy and pushing sales. I learned useful customer service techniques to better push sales as well as how to respond to irate customers. Management varied from helpful and personable to less than. Coworkers for the most part were great, they were helpful and after a few months working there they felt like old friends.
Hardest part of the job was the irate customers, it was often, and little flexibility and support from management.
Most enjoyable part of the job was the interaction with most customers as well as employees.
Pros
Discounts, employees
Cons
some customers, little room for advancement, rigid
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productive work environment
Retail Sales Associate (Former Employee) –  Toronto, ON21 February 2018
a typical work at Zara is quite simple. going about your day, preforming the tasks at hand with the utmost speed and concentration with the help of the Zara team was quite enjoyable.
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Fun
Sales Associate (Former Employee) –  Toronto, ON15 February 2018
Pay is better now.it was a while back i worked at Zara. None the less it was a great place to work.there are good people and better clothes lol. Very fun too. Good location!
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Overall rating

3.9
Based on 3,256 reviews
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3.6Work/Life Balance
3.7Salary/Benefits
3.6Job Security/Advancement
3.5Management
3.7Culture