Working at Zara is exhilarating. All the work you do is hands on which gives you an abundant amount of experience. You are able to communicate openly with the head office team so you feel like you are part of a team. Everyone is hard working, allowing there to be always room to move up and grow in the company.
Sales Associate (Current Employee) – Burlington, ON – 11 September 2017
The most enjoyable part being a sales associate is the employees you work with also great discounts and you'll learn to have a sense of fashion. What makes the job difficult is dealing with customers who are impatient and the odd time rude. Working at the Burlington location, management is fantastic, especially with student schedules.
Sales Associate/Cashier (Former Employee) – North York, ON – 5 September 2017
Only resigned because I was travelling for over a month. Loved my co-workers, my managers were easy to talk to, the overall atmosphere was great, and the hours weren't so bad.
I usually opened. Usually with full-timers. Clean up, organize the cash desk, open cash, make sure the floor is clean, then have morning meeting with the team that morning. Theyd discuss how the store has been doing, managers communicate to the staff about what needs to be done that day. Morning meetings are great because they prepare the staff for the day.
Closing was a lot more fun than opening because I'm working with part-timers/students my age. Closing cash and making sure the floor is clean.
During the day, the most stressful part is making sure the floor is clean (running fits) while helping out customers especially during Sale. As a cashier, you'd have to deal with a lot of customer complaints.
Great training ground. Great first job.
co-workers, great atmosphere, ok discount
Long hours during sale, short hours during the slow months, head office is intimidating, they should change the music, the two-week vacation rule
Caissière / service à la clientèle (Current Employee) – Saint-Bruno-de-Montarville, QC – 5 July 2017
En travaillant pour ZARA, j'ai appris sur la compagnie Inditex ainsi que leurs partenaires. sur les types de tissus, le merchandising et la vente. L'équipe était très agréable et les employés professionnels.
J'ai également acquis plus de patience et d'entregent en travaillant au service à la clientèle. Le travail sous pression est maintenant une partie de mon quotidien, mais la pression ne me dérange pas, je la supporte maintenant très bien.
Mes horaires de travail s'insèrent parfaitement dans mon horaire d'école, qui est plutot léger. Pendant les périodes de vacances d'école, j'ai travaillé temps plein et appris comment le magasin fonctionnait vraiment - quelles étaient les tâches hebdomadaires - ce que je ne voyais pas nécessairement en travaillant les soirs et fin de semaine.
Somme toute, mon expérience chez ZARA est enrichissante.
Rabais de 25% et possibilité de transfert dans les autres magasins
Sales/Stock Associate (Former Employee) – Mississauga, ON – 29 May 2017
Overall working at Zara made me never want to set foot in the store again. Management at the time was very unorganized and made it seem like it was ones own fault. They treat their employees like trash always talking down being very condescending and rude when you didn't even deserve it. The store was always very messy and chaotic as well as long overdue for a renovation. Clean up was a nightmare although this was the customers fault because they would just throw things all over the place and their wasnt enough presence on the floor to deal with these matters until close. the most enjoyable part was that I met some truly friendly people but I also met all sorts of liars and people that would smile at you and steal your employee card, as well as $25 christmas cards.
Sales Associate (Former Employee) – Toronto, ON – 25 May 2017
Ok place to start in retail...truck days felt like slavery days especially considering the mall didn't turn the a/c on till the mall opened so imagine doing truck in a hot store especially during the summer. The amount of work that has to be put in for the dollas they pay you I don't think is worth it. Their thing is you don't question the managers which I don't think is right cause sometimes the managers don't even know what they're doing and they like to pick and choose who they want to be nice to and if they don't like you good luck! They ask you to do a million things at once like your a robot or something.
Customer Service Representative (Former Employee) – Mississauga, ON – 19 May 2017
Management was always all over the place making it very hard to work there. The managers were always snobby and full of themselves. Always blamed everyone else for their mistakes. Very judgemental and there was lots of gossip.
Interesting working environment with interesting people.
Sales Associate (Former Employee) – Ottawa, ON – 7 May 2017
I worked at ZARA for over a year and in that year had no problems with management staff, although some of the managers are very stuck up and arrogant. I did not enjoy the management staffs attitude towards their employees but the one redeeming quality of working at ZARA was that you got to work with people that are like minded. A lot of ZARA employees are into high/fast fashion and you can really learn a lot from them. While working there you don't really have to push any sort of customer service, you can just let them do their thing and not nag them which is something a lot of people have come to appreciate.
Assistant Department Manager (Former Employee) – Toronto, ON – 16 April 2017
fast paced - don't expect to grow in your customer service skills - management's main concern is reaching store $$ goals. Not bad overall, if you are interested in working in retail, Zara is not a bad place to start.