Zara Employee Reviews in Canada

Found 58 reviews matching the search
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Worst place to work
Sales Representative (Current Employee) –  Toronto, ONJuly 20, 2016
Management is the worst, they are very rude and HR is not useful. You can never complain about the manager to the HR because they don't do anything about it. So if the manager doesn't like you then you will be in trouble.
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Fast paced environment
Specialist / Supervisor (Former Employee) –  Toronto, ON / Ottawa ONJuly 7, 2016
Always such a great staff to work with generally, this helped a lot as Zara usually had high traffic daily. They hire a wide variety of people from different cultures and with different lives. this made it interesting and fun as well .
Pros
opportunity
Cons
Hours/Pace
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Fun workplace
St-Bruno, (Qc) (Former Employee) –  Saint-Bruno-de-Montarville, QCJuly 5, 2016
- Offered customers with exemplary and timely service
- Merchandised, restocked and maintained Sales floor
- Assisted supervisors to identify and resolve issues in the stores
- Met and exceeded sales goals
- Recommended alternative purchase choices
- Addressed loss prevention issues immediately
Pros
Working culture
Cons
No commission
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Working at ZARA as a Cashier and Sales Associate
Sales Associate/Cashier (Former Employee) –  Edmonton, ABJune 22, 2016
A typical day at work included opening and closing cash registers, processing returns, exchanges, online orders, cash and credit discrepancies, and transfers. You would also process holds, damaged items, and alterations. You had to keep a continuous knowledge of the products and customer demands and maintain the fitting rooms. Most of all, you had to assist customers with any questions, concerns, and requests. You would have to maintain and replenish merchandise on the sales floor.
I learned that you have to be patient with customers and manage your time wisely. You have to stay calm because it can be a hectic environment sometimes. You have to really pay attention to the merchandise because it changes weekly.
The management was amazing in my opinion. They were understanding, efficient, smart, and made sure that you are being trained properly.
The co-workers were fun, young, helpful, and passionate.
The hardest part of the job is trying not to be overwhelmed in the beginning. Dealing with angry customers is also hard. You just have to grin and bear it and deal with the problem as best to your abilities.
The most enjoyable part of the job was seeing all the beautiful clothes. It made me appreciate fashion and the hard work that goes behind it. Working at Zara helped me gain confidence in my abilities and helped me realize my potential.
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fun but taxing
Sales Associate (Former Employee) –  Toronto, ONJune 7, 2016
of course, just like in any retail stores, stress is inevitable. zara is notoriously known for providing consumers fast fashion, therefore, they try their best to meet customer satisfaction. each week, you're expected to receive high units of merchandise and it can honestly be so taxing. if you're a full timer, you're most likely going to get a schedule as early as 6 a.m. or 7 a.m. to help with "truck" on shipment days. most shifts are usually 8 hours long unless you're a part timer who has a limited availability. most people would say that it's a difficult place to work at if you're a full time student, honestly, if you discuss it with your managers, there's a chance that you'll get the schedule you desire. also, if you're a hard-worker, they'll obviously respect your availability request so as long as you're reasonable. it is a taxing job, as you always have to keep moving and also your zone changes per hour. on the other hand, it's the overall team that makes it worth it to come to work. everyone's friendly, it's like you're a whole family working together. but, i guess it really depends as to which location you're working for. if you're nice, cooperative and respectful to your colleagues.. then they're obviously going to treat you the same way! it's an overall good experience, it's just the customers that makes it unbearable sometimes. it's honestly what you make of it.

also, good pay for a part time job. hrly pay+ commission
Pros
good pay, flexible, lots of growth, good coworkers, an hour long lunch break etc.
Cons
expect to deal with difficult customers, long taxing hours, the constant change of zones
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Very different environment
Assistant Manager (Former Employee) –  Montréal, QCJune 2, 2016
Fast paced environment- managers taught a lot about business aspect of retail.
engaged in recruitment and selection processes
hardest part were the hours and travelling over an hour and a half in snow storms to get to work for 7am
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Did not enjoy this job.
Sales Associate - Department Head Cashier (Former Employee) –  West Vancouver, BCJune 1, 2016
I found the company not very good to work for. The management was very disorganized and did not seem to know what they were doing.
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Fast paced job that's super stressful but has decent benefits
Sales Assistant (Current Employee) –  Toronto, ONMay 25, 2016
Usually understaffed and hours frequently get cut right before your shift or during your shift. Store is usually a mess. Benefits include free uniform, 25% off discount and shared commission (usually ranging between an extra 1 or 2 dollars an hour).
Pros
25% discount card, free uniform, shared commission
Cons
not enough hours, fast paced, understaffed
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Worst working experience I had.
Stock Associate (Current Employee) –  Montréal, QCMay 23, 2016
Inditex, the parent group who owns Zara, is clearly doesn't want to take responsibility and change their unethical conduct. This particular Zara is an expert in the sphere. They will look at you as some one worthy only if you do not question authority and ready to follow orders with no comments. This is the worst place I've worked at, which disregards your opinion and morals about business ethics and culture.
The typical day at the stock would include to file clothes where they belong or to get clothes on the floor from the stock. Both are hard to do, because the apparels are old, and the application on the iPod is inaccurate due to the management and employees.
Management and employees are ready to screw you up for their personal benefits, and even the human resources is not so welcoming, although they all seem to be nice at first.

BELIEVE ME, YOU WANT TO AVOID THIS PLACE.
Pros
Full-time benefits and 25% discount on clothes.
Cons
Management is inexperienced, employees too, the turnover rate is very high (4-6 people leaving and apply every 2 weeks), Very hard to follow the most simple schemes at work, because no one else is following (including management)
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productive
visual commercial (Former Employee) –  Vancouver, BCMay 18, 2016
always on youre feet learning something new everyday. great team. must be quick and hardworking. advanced technology. learn a lot about business and marketing. management is great
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Fun environment
Sales Representative (Former Employee) –  Toronto, ONMay 11, 2016
Working at Zara gave me an opportunity to work on my interpersonal skills by interacting with customers at a daily basis.
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peace place
Cashier-Operations (Current Employee) –  Edmonton, ABMay 5, 2016
zara is best place I had learned so many experience based on customer service and management . I have great team at zara who can help me when I need support, as every job zara has hard side as well, as customer service; biggest point of the company .. Working on , and always get the result for customer to work as team , most enjoyable part of the job every day every time we get the know so many new things and u are able to get to work as multitasking . the best thing is about zara company, it helps u learn as a team and u get the way the solve the problems in case u want to handle it .
Pros
free gift card every chistmas
Cons
long hours
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fun place to work in it
Sales Associate (Current Employee) –  Edmonton, ABMay 5, 2016
.meeting people
.being controlled.
.Assisting shoppers to find the goods and products they are looking for.
.Balancing cash registers with receipts.
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Productive and fun workplace
Sales Associate (Current Employee) –  Toronto, ONApril 30, 2016
Very friendly environment
Management very helpful and always pushing you to do you're best
Learned to work in a fast-paced high-impact environment
Co-workers extremely friendly always willing to help and assist
Most enjoyable part of the job was the ability to work among
a team of great people
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Wonderful experience overall. Great hours. Lots to learn at work though it's a retail environment
Sales Associate (Former Employee) –  Toronto, ONApril 25, 2016
Part-time/ Full-time hours. Permanent job. Room to grow. Intense yet a fast-paced work environment. Lots to learn on the job.
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A fun fast paced environemnt
Sales associate (Former Employee) –  Edmonton, ABMarch 24, 2016
A typical day would include replenishment of stock two or three times, serving customers with any issues they may have; this includes clothing advice, or suggesting alternatives.
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Ok
Sales Associate/ Cashier (Current Employee) –  Toronto, ONMarch 23, 2016
ENJOYED, working with my co-workers. everyday is a different day. Management supports the employees when it comes to customers.
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Productive and fun place to work
Sales Associate/Cashier (Current Employee) –  Toronto, ONMarch 23, 2016
Always busy and we are a team no matter what.
a lot of room to grow. always keep a positive mind and work hard and it will be recognized and appreciated.
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What a great company
Men's Wear (sales) (Former Employee) –  Toronto, ONMarch 21, 2016
Zara is a wonderful company, I have been fortunate enough to be a part of a great group of people representing an amazing brand. I would recommend anyone looking to be a part of an amazing retail experience to join Zara.
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cashier
Sales Assistant and then Cashier (Former Employee) –  Edmonton, ABMarch 21, 2016
Great edperiance worked at Zara. First I appoint as sales associate then after I appoint as Cashier there. Very ggod staff as well as all the managers there
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Overall rating

3.9
Based on 1,163 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.6
Management
3.5
Culture
3.8