Fast-paced workplace with very courteous management
Front Desk Clerk (Former Employee) – Accommodation and Conference Services-Toronto, ON – 20 December 2016
The front-desk staff was the front line for student housing and all problems and queries first came to us before being referred to the appropriate authority. The experience was unique in that, having been a student and on the other side of the table, it was interesting to see and learn what all went into operating the university residences smoothly and effectively. It was also a fantastic way of meeting new people from diverse backgrounds and learning to interact with them. I further built on my customer service skills and my experience of working both individually and in a team, in a fast-paced environment. The most important thing I learnt was that always having an answer is not the solution to every problem and, instead, being empathetic and a good listener can go a long way.