TITLE: SENIOR CUSTOMER SERVICE REP.
SCHEDULE: 40 HOURS/WEEK
SALARY: $30,000-$35,000/year
LOCATION: STEELES & VICTORIA PARK

MAJOR RESPONSIBILITIES/DUTIES
-Answering tickets and handling customers’ inquiries through phones, emails and live supports
-Following up with existing clients; establishing and maintaining a high level of customer satisfactions.
-Account Management general duties
-Coordinate with other department to assist publisher inquiries

REQUIREMENTS
-Fluent in English
-Knowledge of Microsoft Products (Internet Explorer, MS Outlook, MS Word, Excel, etc.)
-Positive and energetic phone skills
-Basic computer skills and knowledge of wording process. It would be even better if know Linux
-Basic knowledge of website; blog, HTML, Java script
-Strong in time management, prioritizing task and multi tasking

EMPLOYER
YesUp Ecommerce Solutions Inc. (http://www.yesup.com )

HOW TO APPLY
By email

COMPANY BACKGROUND
Founded in 1999, YesUp Ecommerce Solutions Inc. is a pioneer and leader in internet advertising and marketing. Our dynamic company continually aspires to meet our customers’ highest expectations; these are clients who now know they can really depend on our programs and services, when they need to optimize their online business performance and increase return on investment.