Yelp Employee Reviews

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Don't even think about working here
Rejected (Former Employee) –  San Francisco, CASeptember 14, 2016
I applied to intern at Yelp and they ruined my summer. They kept me waiting for two whopping months and now it really made me mad. They have no respect towards low income students who are trying to support a family. The people who are in charge of HR need to be clear and not act childish when picking who should get an intern position. Good thing is that their office is laid back and happy.
Pros
Special assignments, company outings
Cons
Bad HR, too much favoritism, commit on benefits are low
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Sales in a very competitive work environment
Account Executive/Sales (Current Employee) –  San Francisco, CAAugust 23, 2016
Yelp is a great company and I am lucky to have experience working at Yelp.

The account executive role in sales is very competitive. You make a high number of sales calls per day, trying to sell advertising packages to small, local businesses. You must be able to consult and engage with, educate, and successfully sell Yelp advertising to business owners, who may be unwilling to speak to you on the phone or reply any emails or voicemails.
You must know how to quickly think on your feet, and recommend products quickly to suit client needs by handling the different objections that they will throw at you.
Good for working towards goals, talking to people all day long, and if you have a passion for small local businesses.
Pros
Fully stocked kitchen, no extra work hours
Cons
Cold calls all day, competitive within teams
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Fun, exciting place with a purpose.
Marketing Intern (Current Employee) –  Albuquerque, NMAugust 22, 2016
I absolutely love to make people happy, and yelp seems to do that. People get excited when the see the yelp tent, and know we have a bunch of freebies to pass out. Businesses really appreciate us for the exposure they receive from having a yelp profile.
Pros
freebies, fun environment, exciting events, free food
Cons
long days
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Great culture - terrible job
Sales Associate (Former Employee) –  Chicago, ILAugust 21, 2016
The culture at Yelp is great. Lots of perks in the office and usually everyone is cool. But managers tend to breathe down your neck and instead of working with you to get better they just tell you that you better work harder.

There is no acknowledging that bad days happen - instead it's 100% you for not working hard enough.
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Great company but exhausting
Account Executive (Current Employee) –  Scottsdale, AZAugust 29, 2016
Typical day is about 9-10 hours with an hour lunch break. If you want to be successful you have to put some extra time into the job. Managers are great and the sales curriculum is top notch. Honestly love the company, but cold calling 65+ times a day can become taxing.
Pros
Culture, training, food
Cons
Territories, cold calling
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Overall a great experience!
Account Executive (Current Employee) –  Scottsdale, AZJuly 7, 2016
The job itself isn't the greatest (phone sales). However, the culture of the company and those you work with are great! Really great place for people in their twenties but not a long term career path for many. Free food all day was nice. They pay for your gym membership and great health care benefits.
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Celebrate for your team and others around you when someone makes a sale
Account Executive (Current Employee) –  Chicago, ILAugust 31, 2016
This is my first sale job and overall experience has been positive.You will go into training and be expected to learn and implement feedback. With each month that goes by the expectations will go up. It will seem fun in the beginning with the games, free coffee, open cafeteria, and a keg for after hours but it gets old and you just want to go home and relax. You will dial 70 + call a day and be expected to hit 2.50 hours talk time. The job can be high stress at times and if you close a deal directors, managers, and other people will cheer your wins. At times if your not closing it can feel disappointing and you feel forgotten and question if this is the job for you. Going into this job you have to have a thick skin, implement feedback, work hard, adjust to things that might not go your way because this is sales.
Pros
Free lunch
Cons
large output of cold calling on the phone/ must hit metrics & pay is low
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Interesting Day-to-Day
Senior Account Executive (Current Employee) –  San Francisco, CAAugust 15, 2016
Very fun culture, they hire well! Would not suggest taking a sales position at Yelp if you have extensive sales experience. You will be paid the same as someone with limited sales experience.
Pros
Free lunches/snacks and great benefits!
Cons
Short breaks and pay
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Decent
Account Executive (Former Employee) –  San Francisco, CAAugust 22, 2016
Yelp is a great company to work for during your first year out of college, but beyond that I wouldn't recommend investing in a company that doesn't necessarily invest enough in their own employees.
Pros
Stocked Kitchen, Benefits
Cons
Low Salary, Monotonous, Cold-Calling
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eh
Account Executive (Former Employee) –  Chicago, ILSeptember 2, 2016
start at 730 get yelled at by manager. Start cold calling, anytime you get up you get yelled at by manager to get back on phone. Make to many calls get yelled at again, make to little yelled at. Micromanaged and were put on kid teams (my team name was the queen bees).
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Fun atmosphere -- Great Culture!
Junior Account Executive (Current Employee) –  San Francisco, CASeptember 6, 2016
The fun atmosphere with music, ping pong and common chatting with other employees has made Yelps culture fun. The managers are super hands on in trying to help out to ensure the growth of each employee.
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fun environment, terrible work
Account Executive (Current Employee) –  San Francisco, CAMay 25, 2016
great place to work if you are a new grad, but for someone older, it will feel really unprofessional. Managers are inexperienced because yelp doesn't pay enough to keep employees around
Pros
free snacks
Cons
miserable pay
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Avoid This Company!
Account Executive (Current Employee) –  San Francisco, CAJuly 31, 2016
Poor Pay. You are getting paid below market value. Your managers are children fresh out of college with no work experience. no opportunity for upwards growth
Pros
Free Food
Cons
Everything
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Great for recent grads
Account Executive (Former Employee) –  San Francisco, CAMarch 8, 2016
Yelp is great for entry level professionals who wants to learn sales and account management. They have an awesome training program. However, the competitiveness and frat mentality may not be for everyone.
Pros
Get experience and cool events
Cons
Compensation is not competitive
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Fun
Account Executive/Sales (Former Employee) –  Chicago, ILAugust 24, 2016
Fun work environment, not very serious. A lot of post college kids just looking to make a paycheck. Doesn't take career growth very seriously.
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Very Productive and Active days
Account Executive (Former Employee) –  Scottsdale, AZJanuary 14, 2016
A typical day at yelp is not like anywhere else. You are held to a high standard of professionalism and work ethic while keeping the atmosphere light and fun. Everyone become a team player and supports the goals and achievements of everyone around them. Management is the best. They provide daily feedback and ensure you are on the path to hit all of your personal goals. The hardest part of the job is of course the constant learning curve. It is very challenging to convince a business owner over the phone to invest with someone who they have never met in person. Sales in general is a tough but very rewarding career. The most enjoyable part of the job is the yelp atmosphere created by the great people who work there.
Pros
Free food, Free Health Insurance, Tons of Company events and sales contests
Cons
Non
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amazing
Account Executive (Current Employee) –  San Francisco, CAJuly 19, 2016
I could not ask for a better job. Unfortunately I have to start looking elsewhere because I moved to be closer to family to start my own.
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Great place to work. Best years of my life.
Sales Manager (Current Employee) –  San Francisco, CAJune 5, 2016
Simply put, I love working at Yelp. The training is unparalleled, and the people are amazing. There are several upper level sales opportunities that have clear paths to get to. Unlike many other sales positions, it is unclear how to get promoted, however it seems as though all managers' goals are to get their reps promoted.

The recipe to success at this company is simple: work hard, be the obvious choice, and be a team player.

The hardest part of this job is the work itself, however Yelp is quite clear about what our average level of work is. Cold-calling is never easy, especially when dealing with small business owners, however there are several tools at our fingertips to improve our sales acumen. As long as your goal (as a sales rep) is to genuinely help a small business, there is no reason why you wouldn't succeed.

All in all, would highly recommend. This is one of the few companies that allows college grads to develop a lifelong career with some hard work and dedication to the role.
Pros
Free lunches, great people, good beer, gym stipend, awesome health benefits
Cons
Cold calling, but it's what you signed up for!
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Fun place work
Senior Account Executive (Former Employee) –  San Francisco, CAMay 17, 2016
Great culture but undercompensates and has high expectations. Needs to value each employee more versus continuously hiring new sales people.
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Fun workplace, meaningless work
ACCOUNT EXECUTIVE (Former Employee) –  New York, NYJanuary 24, 2016
Fun office, fun people. It's easy to get distracted by the perks, especially if this is your first job out of college. Work is too repetitive - 8 hours of non-stop cold calling. Numbers are the only thing that matter.
Pros
Free lunches, fun coworkers
Cons
No work diversity
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Overall rating

3.8
Based on 116 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.5
Job Security/Advancement
3.4
Management
3.5
Culture
4.1