Yelp Employee Reviews

Showing all 99 reviews
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Great for recent grads
Account Executive (Former Employee) –  San Francisco, CAMarch 8, 2016
Yelp is great for entry level professionals who wants to learn sales and account management. They have an awesome training program. However, the competitiveness and frat mentality may not be for everyone.
Pros
Get experience and cool events
Cons
Compensation is not competitive
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Cool corporate culture, everything else lacking
Account Executive (Current Employee) –  San Francisco, CAAugust 4, 2015
Great people with a fun culture. Loud music, laid back atmosphere, fun sales incentives.

Severe issues with the management hierarchy. Management is too young and often lacks professionalism. The job itself is a grind - expectations of 65 calls a day minimum. Many business owners dislike Yelp, and the ads program could use some work.

Compensation is ridiculously low. Commission is attainable if given a territory that knows about the product, but even the commission structure is minimal compared to other similar sales roles in the city.
Pros
Great people, fun culture
Cons
Ridiculously low pay, the job is a grind
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Very Productive and Active days
Account Executive (Former Employee) –  Scottsdale, AZJanuary 14, 2016
A typical day at yelp is not like anywhere else. You are held to a high standard of professionalism and work ethic while keeping the atmosphere light and fun. Everyone become a team player and supports the goals and achievements of everyone around them. Management is the best. They provide daily feedback and ensure you are on the path to hit all of your personal goals. The hardest part of the job is of course the constant learning curve. It is very challenging to convince a business owner over the phone to invest with someone who they have never met in person. Sales in general is a tough but very rewarding career. The most enjoyable part of the job is the yelp atmosphere created by the great people who work there.
Pros
Free food, Free Health Insurance, Tons of Company events and sales contests
Cons
Non
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Run as far as you can in the opposite direction.
Account Executive (Former Employee) –  New York, NYJanuary 29, 2016
Worked here for a year as an Account Executive - they rope you in really quick. Show you videos about success stories, tempt you with other people's successes, and give you tons of free food and alcohol. They make you think this job is possible and right for everyone. Then you're thrown into the mix with little to no support from managers that are just as experienced as you are.

There is a ridiculous clique vibe here - the people who are the top performers are all best friends, and if you're not performing at the top you can't be friends with them. They're the favorites. If you are a favorite and then start performing badly, you're all but exiled and eventually fired without much warning. If you decide to leave on your own merit, you're also exiled and lose all your friends and references due to petty management.

Aside from feeling like you're in a movie about high school with the cliques and all the bratty kids who are clearly just entertaining this sales job for fun while they wait for their parents to give them their inheritance money, the place is a frat house. 95% of the staff are dating, living together, going out drinking together, casually hooking up, and this includes management. It's nice that they encourage a close-knit-meet-your-best-friends-here environment, but it's borderline incestual.

If you're not partaking in this weird friendship culture, again - you are alienated and not helped. They guilt trip you for missing happy hours and other drinking events because you have a life outside your job.

I would give this one star but they do have free healthcare
  more... benefits and that is the ONLY good thing about this company.

Bottom line is that if you're looking for a starting point in sales, there are THOUSANDS of better opportunities than this place. But, if you're into drinking 24/7 with your co workers, hooking up with your co workers and managers, all while stressing about little to no training and harassing innocent small business owners (who you still have to call even if they don't speak English or respectfully decline), then Yelp is the place for you!
  less
Pros
Free alcohol and healthcare
Cons
Clique culture, no job growth or job security, harassing innocent people, bad management
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N/A
National Account Executive (Current Employee) –  Phoenix, AZApril 14, 2015
Having conference calls and/or in person meeting with Fortune 500 companies (Franchise and Corporate). Having strategic conversations of their goals and growth, and how Yelp could better align in these endeavors to further grow their company and provide overall brand management opportunity. Putting together competitive analysis of their company against competitors. Putting together powerpoints and excel spreadsheets of products to align with their goals of products we offer.
Pros
Fully stocked kitchen, ample PTO, Great health benefits, casual and fun work enviroment
Cons
I was at the peak of my career in my position. No room for growth outside of what I was doing.
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Great work/life balance, Energetic workplace, constant inside training, learning new ways to bring in revenue
Account Executive (Former Employee) –  New York, NYOctober 22, 2015
This was a great opportunity that helped build upon my Sales skills and close business daily.
Through calling businesses I was able to help grow their revenue by bringing in new clients/customers.
Helping Business owners grow their business by showing them the Yelp process, responding to reviews and helping them manage their Yelp Review page.
Pros
Weekly reviews with management to continue to improve my sales ability
Cons
A bit of a revolving door with employees as well as not a ton of advancement opportunities
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Good Culture
Account Manager (Current Employee) –  Scottsdale, AZAugust 23, 2015
Exciting place to work, good culture with chance to advance within the company, never a dull day and good benefits. Been good learning a new skill.
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Very productive yet fun and young atmosphere
Account Executive (Former Employee) –  New York, NYNovember 23, 2015
Took a 2-month full training course through the Yelp University sales program. Learned various sales techniques and the ins and outs of online marketing. A typical day of work consisted of vetting accounts to reach out to throughout the day, coming up with a game plan to approach a certain number of accounts in a day, and ultimately closing sales. Management was very helpful and approachable about anything. Managers successfully lead sales teams as a whole while still focusing on individuals. The hardest part of the job is the cold calling aspect, and getting small business owners to commit to and advertising program. The most enjoyable part of the job is definitely the atmosphere as food and drinks were complimentary, and Yelp provided many activities such as ping pong and mini basketball hoops.
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Great Entry-Level
Account Executive (Former Employee) –  San Francisco, CAJanuary 8, 2015
Yelp is great comapny to work for when you're looking to get your foot in the door. The role is essentially a cold-calling position, and after 6 months it wears on you. AEs are expected to make anywhere from 80-100 calls a day to maintain the Yelp machine.

Company culture is fun - very much "work hard, play harder" mentality going on there. Many employees are in their early to mid-twenties.

Because the company's sales org is growing so rapidly, it's easy to fall in between the cracks. If you're a stellar rep, you are constantly rewarded and praised. After time, you'll move up to either management or move to mid-market. Most new managers are either ill equipped or not right for the position based on their personality types. Not everyone can manage.
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Great company with a strong company culture.
Account Executive (Former Employee) –  Phoenix, AZJune 9, 2015
Strong company culture that permeates all aspects of the job. Management is great, inspiring and helpful but can be very results driven. Wonderful training program, wonderful work environment and awesome benefits but compensation could be better.
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Great work culture, young hungry employees.
account executive (Former Employee) –  San Francisco, CANovember 3, 2015
Working at Yelp was a great experience and I learned a lot, however for those considering the Account Executive position, be sure that you want and are willing to make cold calls all day. It is definitely not for everyone. Managers are all people who have had the same job as you for over a year so they are really helpful and genuinely want to see you succeed.
Pros
Work Culture, Co-workers, Fully stoked fridges with all the food you could desire
Cons
Cold Calling
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Great Company
Account Manager (Former Employee) –  Scottsdale, AZJune 21, 2015
Great place to learn the ropes. Amazing benefits and work life balance. I would suggest them to anyone looking to work in digital marketing.
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Great place to work
Senior Sales Manager (Current Employee) –  Scottsdale, AZMarch 30, 2016
It's the best company anyone could work for. They care about their employees and the culture is to die for. I would recommend this company to anyone.
Pros
All
Cons
none
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Run!
account executive (Former Employee) –  new York, NYJune 27, 2015
a typical day starts off with enjoying free breakfast then hitting the phones. Its a typical telemarketing job with perks of free food that is all. Your co workers are nice. They know how to pick the right people for this job. But management sucks. Your suppose to call up to 120 people per day and your manager can and will listen in on your phone calls. They set unrealistic sales goals and basically try to teach you how to harass small business owners. Prior to this job I've worked in sales but working here is like being a bill collector. You will be forced to call the same businesses over and over again even if they tell you no I'm not interested. If your fine bugging people on a daily bases as a job then yelp is the job for you.
Pros
free lunches
Cons
management, goals, work life
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fun environment, terrible work
Account Executive (Current Employee) –  San Francisco, CAMay 25, 2016
great place to work if you are a new grad, but for someone older, it will feel really unprofessional. Managers are inexperienced because yelp doesn't pay enough to keep employees around
Pros
free snacks
Cons
miserable pay
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Fun place work
Senior Account Executive (Former Employee) –  San Francisco, CAMay 17, 2016
Great culture but undercompensates and has high expectations. Needs to value each employee more versus continuously hiring new sales people.
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No comment
Account Executive (Former Employee) –  New York, NYMarch 15, 2016
I wouldn't recommend anyone to work here. The lack of professionalism is none like I've ever seen. The Ad Sales Department maybe one of the worst jobs I've held in any sales role.
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Productive and Fun Workplace
Account Manager (Current Employee) –  Phoenix, AZOctober 17, 2015
Great company culture! The am surrounded by hardworking, like-minded co-workers who are interested in helping out advertising clients. We have a great management tier system set up and open communication. I highly recommend Yelp, Inc. as a great place to work.
Pros
Free Food
Cons
N/A
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Productive and fun work place.
International User Operations Associate (Former Employee) –  New York, NYNovember 2, 2015
Fun workplace with supportive management.
Not all about the numbers but how you personally grow and develop.
There was a lot of variety in what I did each day, ranging from the monotonous tasks to new projects that were challenging and exciting.
Pros
Telecommuting most of the time.
Cons
None
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Fun workplace, meaningless work
ACCOUNT EXECUTIVE (Former Employee) –  New York, NYJanuary 24, 2016
Fun office, fun people. It's easy to get distracted by the perks, especially if this is your first job out of college. Work is too repetitive - 8 hours of non-stop cold calling. Numbers are the only thing that matter.
Pros
Free lunches, fun coworkers
Cons
No work diversity
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Overall rating

3.8
Based on 99 reviews
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