Yelp Employee Reviews

Showing all 108 reviews
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Decent
Account Executive (Former Employee) –  San Francisco, CAAugust 22, 2016
Yelp is a great company to work for during your first year out of college, but beyond that I wouldn't recommend investing in a company that doesn't necessarily invest enough in their own employees.
Pros
Stocked Kitchen, Benefits
Cons
Low Salary, Monotonous, Cold-Calling
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun, exciting place with a purpose.
Marketing Intern (Current Employee) –  Albuquerque, NMAugust 22, 2016
I absolutely love to make people happy, and yelp seems to do that. People get excited when the see the yelp tent, and know we have a bunch of freebies to pass out. Businesses really appreciate us for the exposure they receive from having a yelp profile.
Pros
freebies, fun environment, exciting events, free food
Cons
long days
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great culture - terrible job
Sales Associate (Former Employee) –  Chicago, ILAugust 21, 2016
The culture at Yelp is great. Lots of perks in the office and usually everyone is cool. But managers tend to breathe down your neck and instead of working with you to get better they just tell you that you better work harder.

There is no acknowledging that bad days happen - instead it's 100% you for not working hard enough.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Interesting Day-to-Day
Senior Account Executive (Current Employee) –  San Francisco, CAAugust 15, 2016
Very fun culture, they hire well! Would not suggest taking a sales position at Yelp if you have extensive sales experience. You will be paid the same as someone with limited sales experience.
Pros
Free lunches/snacks and great benefits!
Cons
Short breaks and pay
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Avoid This Company!
Account Executive (Current Employee) –  San Francisco, CAJuly 31, 2016
Poor Pay. You are getting paid below market value. Your managers are children fresh out of college with no work experience. no opportunity for upwards growth
Pros
Free Food
Cons
Everything
Was this review helpful?Yes4NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
amazing
Account Executive (Current Employee) –  San Francisco, CAJuly 19, 2016
I could not ask for a better job. Unfortunately I have to start looking elsewhere because I moved to be closer to family to start my own.
Was this review helpful?YesNo2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall a great experience!
Account Executive (Current Employee) –  Scottsdale, AZJuly 7, 2016
The job itself isn't the greatest (phone sales). However, the culture of the company and those you work with are great! Really great place for people in their twenties but not a long term career path for many. Free food all day was nice. They pay for your gym membership and great health care benefits.
Was this review helpful?Yes3No3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work. Best years of my life.
Sales Manager (Current Employee) –  San Francisco, CAJune 5, 2016
Simply put, I love working at Yelp. The training is unparalleled, and the people are amazing. There are several upper level sales opportunities that have clear paths to get to. Unlike many other sales positions, it is unclear how to get promoted, however it seems as though all managers' goals are to get their reps promoted.

The recipe to success at this company is simple: work hard, be the obvious choice, and be a team player.

The hardest part of this job is the work itself, however Yelp is quite clear about what our average level of work is. Cold-calling is never easy, especially when dealing with small business owners, however there are several tools at our fingertips to improve our sales acumen. As long as your goal (as a sales rep) is to genuinely help a small business, there is no reason why you wouldn't succeed.

All in all, would highly recommend. This is one of the few companies that allows college grads to develop a lifelong career with some hard work and dedication to the role.
Pros
Free lunches, great people, good beer, gym stipend, awesome health benefits
Cons
Cold calling, but it's what you signed up for!
Was this review helpful?Yes1No2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun environment, terrible work
Account Executive (Current Employee) –  San Francisco, CAMay 25, 2016
great place to work if you are a new grad, but for someone older, it will feel really unprofessional. Managers are inexperienced because yelp doesn't pay enough to keep employees around
Pros
free snacks
Cons
miserable pay
Was this review helpful?Yes5NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place work
Senior Account Executive (Former Employee) –  San Francisco, CAMay 17, 2016
Great culture but undercompensates and has high expectations. Needs to value each employee more versus continuously hiring new sales people.
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Senior Sales Manager (Current Employee) –  Scottsdale, AZMarch 30, 2016
It's the best company anyone could work for. They care about their employees and the culture is to die for. I would recommend this company to anyone.
Pros
All
Cons
none
Was this review helpful?Yes3No4Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No comment
Account Executive (Former Employee) –  New York, NYMarch 15, 2016
I wouldn't recommend anyone to work here. The lack of professionalism is none like I've ever seen. The Ad Sales Department maybe one of the worst jobs I've held in any sales role.
Was this review helpful?Yes11NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place to work
Account Executive (Current Employee) –  Chicago, ILMarch 10, 2016
Very upbeat and exciting company to work for. Amazing training program. Very few people make over $45k, 10% of company stay for over a year.
Was this review helpful?Yes9No3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great for recent grads
Account Executive (Former Employee) –  San Francisco, CAMarch 8, 2016
Yelp is great for entry level professionals who wants to learn sales and account management. They have an awesome training program. However, the competitiveness and frat mentality may not be for everyone.
Pros
Get experience and cool events
Cons
Compensation is not competitive
Was this review helpful?Yes5No2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Sales & Lively Environment
Account Executive (Former Employee) –  New York, NYFebruary 15, 2016
calling customer leads every day into given territories. allocating ad-click budgets for business owners with an enhanced profile as part of the advertising packages.
Was this review helpful?Yes1No2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun place but the job gets rough
Account Executive (Current Employee) –  San Francisco, CAFebruary 11, 2016
great place to gain new skills, meet friends and get professional experience. But not a role you can do forever. You call all day long, dial dial dial.
Was this review helpful?Yes6No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Run as far as you can in the opposite direction.
Account Executive (Former Employee) –  New York, NYJanuary 29, 2016
Worked here for a year as an Account Executive - they rope you in really quick. Show you videos about success stories, tempt you with other people's successes, and give you tons of free food and alcohol. They make you think this job is possible and right for everyone. Then you're thrown into the mix with little to no support from managers that are just as experienced as you are.

There is a ridiculous clique vibe here - the people who are the top performers are all best friends, and if you're not performing at the top you can't be friends with them. They're the favorites. If you are a favorite and then start performing badly, you're all but exiled and eventually fired without much warning. If you decide to leave on your own merit, you're also exiled and lose all your friends and references due to petty management.

Aside from feeling like you're in a movie about high school with the cliques and all the bratty kids who are clearly just entertaining this sales job for fun while they wait for their parents to give them their inheritance money, the place is a frat house. 95% of the staff are dating, living together, going out drinking together, casually hooking up, and this includes management. It's nice that they encourage a close-knit-meet-your-best-friends-here environment, but it's borderline incestual.

If you're not partaking in this weird friendship culture, again - you are alienated and not helped. They guilt trip you for missing happy hours and other drinking events because you have a life outside your job.

I would give this one star but they do have free healthcare
  more... benefits and that is the ONLY good thing about this company.

Bottom line is that if you're looking for a starting point in sales, there are THOUSANDS of better opportunities than this place. But, if you're into drinking 24/7 with your co workers, hooking up with your co workers and managers, all while stressing about little to no training and harassing innocent small business owners (who you still have to call even if they don't speak English or respectfully decline), then Yelp is the place for you!
  less
Pros
Free alcohol and healthcare
Cons
Clique culture, no job growth or job security, harassing innocent people, bad management
Was this review helpful?Yes30No3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace, meaningless work
ACCOUNT EXECUTIVE (Former Employee) –  New York, NYJanuary 24, 2016
Fun office, fun people. It's easy to get distracted by the perks, especially if this is your first job out of college. Work is too repetitive - 8 hours of non-stop cold calling. Numbers are the only thing that matter.
Pros
Free lunches, fun coworkers
Cons
No work diversity
Was this review helpful?Yes13No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Account Executive
Senior Account Executive (Former Employee) –  San Francisco, CAJanuary 18, 2016
Great first job, made a ton of friends and learned basic sales and negotiation skills. Success is celebrated, and it's a really fun team environment.
Pros
Team bonding
Cons
Difficult to make comission
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very Productive and Active days
Account Executive (Former Employee) –  Scottsdale, AZJanuary 14, 2016
A typical day at yelp is not like anywhere else. You are held to a high standard of professionalism and work ethic while keeping the atmosphere light and fun. Everyone become a team player and supports the goals and achievements of everyone around them. Management is the best. They provide daily feedback and ensure you are on the path to hit all of your personal goals. The hardest part of the job is of course the constant learning curve. It is very challenging to convince a business owner over the phone to invest with someone who they have never met in person. Sales in general is a tough but very rewarding career. The most enjoyable part of the job is the yelp atmosphere created by the great people who work there.
Pros
Free food, Free Health Insurance, Tons of Company events and sales contests
Cons
Non
Was this review helpful?Yes5No4Report

Overall rating

3.8
Based on 108 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.6
Job Security/Advancement
3.4
Management
3.6
Culture
4.1