Yellow Pages Employee Reviews

Found 89 reviews matching the search
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Good place to work if you are great with cold calling
Media Account Consultant (Former Employee) –  Burnaby BC14 September 2015
Great benefits, good work environment and stable work life.
If you are able to sell without too much concern on what you are selling than you would do well here.The learning curve is steep and always changing. If you are comfortable in constantly learning to technologies and systems you will do fine.
Pros
benefits and pay
Cons
cold calling
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fun work environment, great atmosphere, productive
Media Account Consultant (Current Employee) –  Burnaby, BC11 September 2015
Great company culture with amazing earning potential. Company offers amazing sales incentives. Fosters good relationships between coworkers with various team building activities outside of the office.
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Energetic atmosphere
Outside Sales Acquisition (Current Employee) –  st johns nl25 August 2015
Productive company with good support.

-excellent co-workers
-good training
-benefits
-competitive wages
-provides a good life/work balance
-attainable targets
-excellent products
-good customer feedback

Learned a lot from the people that had been there for years.
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Organisational Transformation
Digital Fulfilment (Current Employee) –  Vancouver, BC11 July 2015
In the modern days of internet, mobile devices, internet,Google, Yelp ... the Yellow Pages has finally initiated its digital transformation.
The requirements to promote the new products, new IT systems, platforms, ... are huge and demanding. The Teams are great and so willing to improve, make a difference, deliver better service but alas the company lacks the culture for it.
Pros
good benefits
Cons
a retrograde management culture
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Pay was good but no work/life balance
Media Account Consultant (Former Employee) –  Kelowna, BC3 July 2015
Pay was good but no work/life balance. Coworkers were great. Lots of change from print to online. Work from home so lots of flexability. benifits were good.
Pros
pay
Cons
work life balance
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Not the Ideal employer
Media Account Consultant (Former Employee) –  Atlantic Canada23 June 2015
I applied as the job ad appeared very attractive but shortly after being hired I realized that all that was offered would never be delivered.
They are very pushy and require you to sell high priced products that many small business owner/operators do not need.
The products are very overpriced and the technical service is dismal at best. Customer service is nil
Manager are all push push and little back end support.
We had one manager who didn't even know the operating system.
The final kicker was that they call meeting with little or no notice and you have to drop everything and attend. Even if it means ignoring an appointment you have with a customer
Would not recommend this to anyone
Pros
Nil
Cons
Long hour, no support
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Listing Service Representative.
Bilingual Listings Services Specialist (Former Employee) –  Burnaby, BC14 June 2015
"open-space office" is a 5'x5' cubicle.You repeat the same task ALL DAY, every day. Customer service is talking to entitled and taking abuse from rude sale rep from the company. Empty management "advancement" promises. Anybody in their right mind wouldn't lose their time with this.
Pros
none.
Cons
repetitive. toxic team work environment.
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Corporate Company expect to be a number
Media Account Consultant (Current Employee) –  Markham, ON10 June 2015
Busy day on the phones booking appointments with potential prospects and meeting with them to discuss their needs and our solutions. Lots of admin work so be prepared. I learned a ton about online marketing and advertising plus the importance to advertise for SMB's. Management has to follow rules so double edged sword there. Great co-workers. Hardest part keeping up with all the admin work that comes with the job. Most enjoyable i can work from home and the benefits.
Pros
great training
Cons
favourtism
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Very Difficult Environment on East Coast
MEDIA ACCOUNT CONSULTANT (Former Employee) –  Dartmouth, NS7 May 2015
The YP division in Atlantic Canada is the only one not Unionized, and I never thougth I'd be a Pro Union person especially in sales, but there is a need for the "checks and balances" they would provide where this company is concerned with respect to the way they treat their people. They manage by fear and be prepared to work 70+ hours a week. The management team is made up of hand picked individuals that will obey the rules from the director, their loyalty is to the director (and covering their rear ends), not their teams for the most part. Money can be decent, but the company has enormous fufillment issues that the reps have to deal with the mistakes and omissions with the customers, and the reps have nothing to do with the foul ups. Stay clear of this dying dinosaur, her best days are way behind her, just ask about their turnover rates, very high.
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Business to Business Sales
Media Account Consultant (Current Employee) –  Toronto, ON14 April 2015
- Business to Business Sales
- Cold Calling
- Consulting
- Great Environment to work in
- Fun Place to work at
- Great Co workers
Pros
Commision
Cons
Cold Calling
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good team
Sr. TECHNOLOGY SPECIALIST (Current Employee) –  Burnaby, BC12 April 2015
the IS-IT teams and members have good collaboration across the their fields of expertise. Progressive and innovative in technology.
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A dying industry
Outside Sales (Former Employee) –  Burnaby, BC3 February 2015
Yellow Pages has tried to get into the digital world, but they have bumbled their way to it, many younger companies are eating their lunch.

The money has potential but you must work long hours to get it. The work life balance is very off.
Pros
potential to make money
Cons
no work life balance.
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Good salary potential, lots of pressure and deadlines. Lots of "challenges and opportunities"
MAC (Current Employee) –  inside office22 January 2015
Good benefits, possible good wages. Base salary is barely minimum wage. Regular culling of mediocre achievers. Regular training classes to replace YOu. Be prepared for lots of constant pressure from management. Far too much admin work as the entire admin department has been laid off. It's a call centre. Becoming micro managed. Has extreme ups and downs. Good if you want to make a quick buck. Not such a good outlook for the long term as many departments have been/are being shut down. I've never worked at a company where so many staff have been off on disability. The different offices across the country have very different outlooks. You might like one. Another might be closed a month after you are hired. (You won't be given any notice). Very limited advancement opportunities. The best thing (and probably the most important) is that most of the people are great. I'd say go for it if you think you're up for it.
Pros
Great people
Cons
The job takes its toll, insecure position
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Great hours, little management
Media Account Consultant (Former Employee) –  Calgary30 November 2014
You have very little support to help you with your job. Co-workers are great, but management is relatively unhelpful.
Pros
Work rarely extends past typical work hours
Cons
You are greatly mislead as to how "easy" making sales will be
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Steady Employment
Account Executive (Current Employee) –  scarborough21 September 2014
Working from home, I set appointments and visit prospective clients on a daily/weekly schedule
Closing 2-3 deals weekly on average
The work atmosphere, culture and management is fine.
The most enjoyable part of the job is the freedom to work from home
The hardest part of the job is the limitations we are put under and
no chance for advancement
Pros
work from home
Cons
zero advancement; little respect
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Fun workplace
Production Clerk (Former Employee) –  QC27 August 2014
Amazing people!!!

A production clerk must have the following: the ability to quickly learn new systems and applications. Ability to utilize system resources, such as, but not limited to: Microsoft Outlook, Microsoft Excel, Microsoft Word, Internet and to also handle large volume of activity. We work with various levels of the management team to coordinate and lead lead assignment.
Pros
Cafeteria access
Cons
N/A
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great company
sales representative (Former Employee) –  montreal21 August 2014
great company
great advatages
flexible schedule
possibility of advancement
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Customer Focused - fast paced and challenging environment
Senior Customer Service Representative (Former Employee) –  Burnaby, BC V3W3E320 August 2014
daily claim resolution as well as escalations from call center representative on difficult calls
provide coaching and training to all agents on the floor
reporting daily to the managers on areas of improvement on processes
enjoyed working in a fast paced and challenging environment
Pros
Benefits
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Great place to work
Business Analyst (Former Employee) –  Ile des Soeurs, Qc13 August 2014
Great place to work. Awesome people! Excellent location and easy access to public transportation. Close to Champlain bridge and downtown.
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Fun place to work
Editor / Product Coordinator (Former Employee) –  Montréal, QC15 July 2014
The company had a good organizational culture.

I had the opportunity to contribute to a women's online article by writing content.
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Overall rating

3.6
Based on 111 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.8
Job Security/Advancement
2.9
Management
2.9
Culture
3.2