Yellow Pages Employee Reviews in Canada

Found 76 reviews matching the search
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Fun workplace with innovative ways to work as a team
Quality Assurance Specialist Level II (Former Employee) –  Montréal, QCOctober 27, 2015
Overall it is a very good company to work with.
Team leaders are very skilled and nice. Loved to work in the company.
But there is no job security. Management is not so good
Pros
Good salary, good holiday package, latest technologies and tool platform
Cons
no job security
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Struggling to remain relevant in the digital world
Sales assistant (Former Employee) –  TorontoOctober 8, 2015
PROS:
Great people to work with, good benefits and compensation. I was also lucky to have had a good manager.
CONS:
Zero job security due to declining print revenues and overall precarious financial health of the company. Many layoffs as a result, including another round last month. Company cannot grow organically so it has to rely on acquisitions and aforementioned layoffs to meet quarterly financial targets. Senior management hopes to "return the growth" (their current mantra) by 2018. Problem is, 3 years is an eternity in the digital space and the company competes against far more nimble and entrepreneurial competitors.
Pros
Good pay and benefits, great people
Cons
Lack of long-term strategic focus, outdated archaic systems, no job security.
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Excellent team environment
Media Account Consultant (Current Employee) –  London, ONOctober 2, 2015
YP fosters your ability to generate ideas and ways of making your job better for the employee and clients. Great place to grow and develop your skill set.
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Good money, bad culture
Media Account Consultant (Former Employee) –  BurnabySeptember 15, 2015
Anyone can easily make $80k a year or more here, even the laziest person can but people still leave in droves because the culture and management are just too stressful.
Pros
work from home, good pay
Cons
it's never good enough. if you hit 100% of target you get asked why you didn't get 110%
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Good place to work if you are great with cold calling
Media Account Consultant (Former Employee) –  Burnaby BCSeptember 14, 2015
Great benefits, good work environment and stable work life.
If you are able to sell without too much concern on what you are selling than you would do well here.The learning curve is steep and always changing. If you are comfortable in constantly learning to technologies and systems you will do fine.
Pros
benefits and pay
Cons
cold calling
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fun work environment, great atmosphere, productive
Media Account Consultant (Current Employee) –  Burnaby, BCSeptember 11, 2015
Great company culture with amazing earning potential. Company offers amazing sales incentives. Fosters good relationships between coworkers with various team building activities outside of the office.
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Energetic atmosphere
Outside Sales Acquisition (Current Employee) –  st johns nlAugust 25, 2015
Productive company with good support.

-excellent co-workers
-good training
-benefits
-competitive wages
-provides a good life/work balance
-attainable targets
-excellent products
-good customer feedback

Learned a lot from the people that had been there for years.
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Organisational Transformation
Digital Fulfilment (Current Employee) –  Vancouver, BCJuly 11, 2015
In the modern days of internet, mobile devices, internet,Google, Yelp ... the Yellow Pages has finally initiated its digital transformation.
The requirements to promote the new products, new IT systems, platforms, ... are huge and demanding. The Teams are great and so willing to improve, make a difference, deliver better service but alas the company lacks the culture for it.
Pros
good benefits
Cons
a retrograde management culture
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Pay was good but no work/life balance
Media Account Consultant (Former Employee) –  Kelowna, BCJuly 3, 2015
Pay was good but no work/life balance. Coworkers were great. Lots of change from print to online. Work from home so lots of flexability. benifits were good.
Pros
pay
Cons
work life balance
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Not the Ideal employer
Media Account Consultant (Former Employee) –  Atlantic CanadaJune 23, 2015
I applied as the job ad appeared very attractive but shortly after being hired I realized that all that was offered would never be delivered.
They are very pushy and require you to sell high priced products that many small business owner/operators do not need.
The products are very overpriced and the technical service is dismal at best. Customer service is nil
Manager are all push push and little back end support.
We had one manager who didn't even know the operating system.
The final kicker was that they call meeting with little or no notice and you have to drop everything and attend. Even if it means ignoring an appointment you have with a customer
Would not recommend this to anyone
Pros
Nil
Cons
Long hour, no support
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Listing Service Representative.
Bilingual Listings Services Specialist (Former Employee) –  Burnaby, BCJune 14, 2015
"open-space office" is a 5'x5' cubicle.You repeat the same task ALL DAY, every day. Customer service is talking to entitled and taking abuse from rude sale rep from the company. Empty management "advancement" promises. Anybody in their right mind wouldn't lose their time with this.
Pros
none.
Cons
repetitive. toxic team work environment.
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Corporate Company expect to be a number
Media Account Consultant (Current Employee) –  Markham, ONJune 10, 2015
Busy day on the phones booking appointments with potential prospects and meeting with them to discuss their needs and our solutions. Lots of admin work so be prepared. I learned a ton about online marketing and advertising plus the importance to advertise for SMB's. Management has to follow rules so double edged sword there. Great co-workers. Hardest part keeping up with all the admin work that comes with the job. Most enjoyable i can work from home and the benefits.
Pros
great training
Cons
favourtism
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Very Difficult Environment on East Coast
MEDIA ACCOUNT CONSULTANT (Former Employee) –  Dartmouth, NSMay 7, 2015
The YP division in Atlantic Canada is the only one not Unionized, and I never thougth I'd be a Pro Union person especially in sales, but there is a need for the "checks and balances" they would provide where this company is concerned with respect to the way they treat their people. They manage by fear and be prepared to work 70+ hours a week. The management team is made up of hand picked individuals that will obey the rules from the director, their loyalty is to the director (and covering their rear ends), not their teams for the most part. Money can be decent, but the company has enormous fufillment issues that the reps have to deal with the mistakes and omissions with the customers, and the reps have nothing to do with the foul ups. Stay clear of this dying dinosaur, her best days are way behind her, just ask about their turnover rates, very high.
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Business to Business Sales
Media Account Consultant (Current Employee) –  Toronto, ONApril 14, 2015
- Business to Business Sales
- Cold Calling
- Consulting
- Great Environment to work in
- Fun Place to work at
- Great Co workers
Pros
Commision
Cons
Cold Calling
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good team
Sr. TECHNOLOGY SPECIALIST (Current Employee) –  Burnaby, BCApril 12, 2015
the IS-IT teams and members have good collaboration across the their fields of expertise. Progressive and innovative in technology.
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Great Place To Work
MEDIA ACCOUNT CONSULTANT (Current Employee) –  Toronto, ONFebruary 28, 2015
You get to use all your knowledge about Online products, and Google products, Great place to work. Great Money. Always taking classes, and updating your knowledge regarding Google changes or on-line changes.
Pros
Get to meet all Business Owners. Always a new challenge.
Cons
always changing with new updates
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One of the best companies to work for in Montreal
Senior Manager (Former Employee) –  Montréal, QCFebruary 9, 2015
they've moved past their print directory legacy and are forging a strong presence in the digital world. Lots of interesting and fun projects!
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A dying industry
Outside Sales (Former Employee) –  Burnaby, BCFebruary 3, 2015
Yellow Pages has tried to get into the digital world, but they have bumbled their way to it, many younger companies are eating their lunch.

The money has potential but you must work long hours to get it. The work life balance is very off.
Pros
potential to make money
Cons
no work life balance.
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Good salary potential, lots of pressure and deadlines. Lots of "challenges and opportunities"
MAC (Current Employee) –  inside officeJanuary 22, 2015
Good benefits, possible good wages. Base salary is barely minimum wage. Regular culling of mediocre achievers. Regular training classes to replace YOu. Be prepared for lots of constant pressure from management. Far too much admin work as the entire admin department has been laid off. It's a call centre. Becoming micro managed. Has extreme ups and downs. Good if you want to make a quick buck. Not such a good outlook for the long term as many departments have been/are being shut down. I've never worked at a company where so many staff have been off on disability. The different offices across the country have very different outlooks. You might like one. Another might be closed a month after you are hired. (You won't be given any notice). Very limited advancement opportunities. The best thing (and probably the most important) is that most of the people are great. I'd say go for it if you think you're up for it.
Pros
Great people
Cons
The job takes its toll, insecure position
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Great hours, little management
Media Account Consultant (Former Employee) –  CalgaryNovember 30, 2014
You have very little support to help you with your job. Co-workers are great, but management is relatively unhelpful.
Pros
Work rarely extends past typical work hours
Cons
You are greatly mislead as to how "easy" making sales will be
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Overall rating

3.6
Based on 146 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.7
Job Security/Advancement
2.9
Management
3.1
Culture
3.3