Yellow Pages Employee Reviews

Found 78 reviews matching the search
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If you enjoy office politics and negative atmosphere...
Marketing Specialist (Former Employee) –  Burnaby, BC15 March 2016
There is little leadership from upper management and most Sr. Executives lack the qualifications to be in their roles. The company is desperately trying to become 'digital' to remain relevant but simply aren't succeeding.

They pay well, but that is simply the only reason most people stay. The culture, especially in Burnaby, is about as exciting and engaging as a funeral.

The physical environment is dull grey and badly outdated. They really need to move to more modern surroundings. God forbid that there is any laughter, music or noise!

Last year they installed televisions throughout the building, but they only show YP propaganda. They spent money to create employee 'lounge' areas where people could socialize, then turned them into quiet spaces where no talking is allowed. They just empty.

The managers there simply don't have a clue!
Pros
Good salary and benefits
Cons
Lifeless corporate environment in a dying company
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Large Business
Media Account Consultant (Former Employee) –  Scarborough, ON23 February 2016
Very enriching job that can present optimum opportunity to make money if you are a person of integrity when dealing with their clients. Based on the integrity and honesty of the individual sales rep, some solutions are highly effective for marketing business.
Pros
co-workers
Cons
management
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Good Company to work for
Certified Media Account Consultant (Former Employee) –  Calgary, AB9 February 2016
Good Company to work for. Very demanding job and be prepared to work into the evening. This is not a nine to five job.

You will learn quite a bit about SEM, SEO, Social Media and it`s impact to todays advertisers. Training is second to none.
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Productive, friendly and fun workplace
Workflow Co-ordinator (Former Employee) –  Saint John, NB28 December 2015
I have worked at this company for 18 years and loved every minute of it. It's like having a second family and I looked forward to going to work every morning. I have learned various positions over the years and the hours were great. My co-workers were awesome to work with.
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Great Company to work for as they are on the leading edge of digital techology
Senior Sales Manager,Diamond Channel (Former Employee) –  Toronto, ON18 November 2015
A great place to learn valuable skills as you advance . It has become a more collaborative culture as it transforms from print to digital
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Meet Great People and Clients
Media Account Consultant - Outside Sales (Current Employee) –  Scarborough, ON10 November 2015
Wonderful Company, meet great clients. Work from Home. Head office in Scarborough. I enjoy working at Yellow Pages. Its a great company, with great products, solutions and people
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Fun workplace with innovative ways to work as a team
Quality Assurance Specialist Level II (Former Employee) –  Montréal, QC27 October 2015
Overall it is a very good company to work with.
Team leaders are very skilled and nice. Loved to work in the company.
But there is no job security. Management is not so good
Pros
Good salary, good holiday package, latest technologies and tool platform
Cons
no job security
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Struggling to remain relevant in the digital world
Sales assistant (Former Employee) –  Toronto8 October 2015
PROS:
Great people to work with, good benefits and compensation. I was also lucky to have had a good manager.
CONS:
Zero job security due to declining print revenues and overall precarious financial health of the company. Many layoffs as a result, including another round last month. Company cannot grow organically so it has to rely on acquisitions and aforementioned layoffs to meet quarterly financial targets. Senior management hopes to "return the growth" (their current mantra) by 2018. Problem is, 3 years is an eternity in the digital space and the company competes against far more nimble and entrepreneurial competitors.
Pros
Good pay and benefits, great people
Cons
Lack of long-term strategic focus, outdated archaic systems, no job security.
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Excellent team environment
Media Account Consultant (Current Employee) –  London, ON2 October 2015
YP fosters your ability to generate ideas and ways of making your job better for the employee and clients. Great place to grow and develop your skill set.
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Good money, bad culture
Media Account Consultant (Former Employee) –  Burnaby15 September 2015
Anyone can easily make $80k a year or more here, even the laziest person can but people still leave in droves because the culture and management are just too stressful.
Pros
work from home, good pay
Cons
it's never good enough. if you hit 100% of target you get asked why you didn't get 110%
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Good place to work if you are great with cold calling
Media Account Consultant (Former Employee) –  Burnaby BC14 September 2015
Great benefits, good work environment and stable work life.
If you are able to sell without too much concern on what you are selling than you would do well here.The learning curve is steep and always changing. If you are comfortable in constantly learning to technologies and systems you will do fine.
Pros
benefits and pay
Cons
cold calling
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fun work environment, great atmosphere, productive
Media Account Consultant (Current Employee) –  Burnaby, BC11 September 2015
Great company culture with amazing earning potential. Company offers amazing sales incentives. Fosters good relationships between coworkers with various team building activities outside of the office.
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Energetic atmosphere
Outside Sales Acquisition (Current Employee) –  st johns nl25 August 2015
Productive company with good support.

-excellent co-workers
-good training
-benefits
-competitive wages
-provides a good life/work balance
-attainable targets
-excellent products
-good customer feedback

Learned a lot from the people that had been there for years.
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Organisational Transformation
Digital Fulfilment (Current Employee) –  Vancouver, BC11 July 2015
In the modern days of internet, mobile devices, internet,Google, Yelp ... the Yellow Pages has finally initiated its digital transformation.
The requirements to promote the new products, new IT systems, platforms, ... are huge and demanding. The Teams are great and so willing to improve, make a difference, deliver better service but alas the company lacks the culture for it.
Pros
good benefits
Cons
a retrograde management culture
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Pay was good but no work/life balance
Media Account Consultant (Former Employee) –  Kelowna, BC3 July 2015
Pay was good but no work/life balance. Coworkers were great. Lots of change from print to online. Work from home so lots of flexability. benifits were good.
Pros
pay
Cons
work life balance
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Not the Ideal employer
Media Account Consultant (Former Employee) –  Atlantic Canada23 June 2015
I applied as the job ad appeared very attractive but shortly after being hired I realized that all that was offered would never be delivered.
They are very pushy and require you to sell high priced products that many small business owner/operators do not need.
The products are very overpriced and the technical service is dismal at best. Customer service is nil
Manager are all push push and little back end support.
We had one manager who didn't even know the operating system.
The final kicker was that they call meeting with little or no notice and you have to drop everything and attend. Even if it means ignoring an appointment you have with a customer
Would not recommend this to anyone
Pros
Nil
Cons
Long hour, no support
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Listing Service Representative.
Bilingual Listings Services Specialist (Former Employee) –  Burnaby, BC14 June 2015
"open-space office" is a 5'x5' cubicle.You repeat the same task ALL DAY, every day. Customer service is talking to entitled and taking abuse from rude sale rep from the company. Empty management "advancement" promises. Anybody in their right mind wouldn't lose their time with this.
Pros
none.
Cons
repetitive. toxic team work environment.
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Corporate Company expect to be a number
Media Account Consultant (Current Employee) –  Markham, ON10 June 2015
Busy day on the phones booking appointments with potential prospects and meeting with them to discuss their needs and our solutions. Lots of admin work so be prepared. I learned a ton about online marketing and advertising plus the importance to advertise for SMB's. Management has to follow rules so double edged sword there. Great co-workers. Hardest part keeping up with all the admin work that comes with the job. Most enjoyable i can work from home and the benefits.
Pros
great training
Cons
favourtism
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Very Difficult Environment on East Coast
MEDIA ACCOUNT CONSULTANT (Former Employee) –  Dartmouth, NS7 May 2015
The YP division in Atlantic Canada is the only one not Unionized, and I never thougth I'd be a Pro Union person especially in sales, but there is a need for the "checks and balances" they would provide where this company is concerned with respect to the way they treat their people. They manage by fear and be prepared to work 70+ hours a week. The management team is made up of hand picked individuals that will obey the rules from the director, their loyalty is to the director (and covering their rear ends), not their teams for the most part. Money can be decent, but the company has enormous fufillment issues that the reps have to deal with the mistakes and omissions with the customers, and the reps have nothing to do with the foul ups. Stay clear of this dying dinosaur, her best days are way behind her, just ask about their turnover rates, very high.
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Business to Business Sales
Media Account Consultant (Current Employee) –  Toronto, ON14 April 2015
- Business to Business Sales
- Cold Calling
- Consulting
- Great Environment to work in
- Fun Place to work at
- Great Co workers
Pros
Commision
Cons
Cold Calling
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Overall rating

3.5
Based on 96 reviews
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Ratings by category

Work/Life Balance
3.4
Salary/Benefits
3.7
Job Security/Advancement
2.8
Management
2.9
Culture
3.1