Recent changes in Sr. Leadership will greatly help with the future transformation at YP. Still... more needs to be done... The sales organization lacks direction and leadership at many levels. What was once one of the best sales groups in Canada and the prime value of the business has now become lethargic and disinterested mainly due to products that are unimaginative and for the most part pedestrian versus the competition. Combine this with a Marketing team whom only listens to their personal agenda and lacks zero knowledge of the customers needs. Time is not their friend...
Media Account Consultant (Current Employee) – Toronto, ON – 31 July 2017
A typical day at Yellow Pages involves many meetings, kick offs, call blitz's. micromanagement at its best! The genuine top sales people are not recognized but the ones who are being gifted by management or being guided for a management position get all the benefits and praise. Company's transition from print to digital has been very slow and not at the pace of other competitor companies. Yellow Pages products don't work for customers for the most part, basically selling a dream that doesn't work. Targeting small/medium size business often without a huge budget for advertising. No proper sales training for staff mostly because managers were great at sales but not great a duplicating themselves. Therefore sales reps have to learn on their own and often fail as they are not given the proper structure. Very high turnover.
Yellow pages distributor (Former Employee) – Toronto, ON – 15 July 2017
My day at work would start early in the morning at around 7:00.My task was to deliver yellow pages to various houses. The Management was pretty good and this job taught me a lot of skills. Some of which are teamwork and perseverance. Th e hardest part of the job was carrying those big heavy books and the most enjoyable part of the job was lunchtime because you were able to talk with one another and learn different things about your colleagues.
Media Account Consultant (Current Employee) – Burnaby, BC – 27 June 2017
Great company to work for, amazing managers that are engaging and motivational. Great money, and benefits. 830-430 who could complain about the perfect schedule! I have recommended this company to all friends, and people looking for more of a professional change.
Manager Marketing (Former Employee) – Scarborough, ON – 8 June 2017
Company desperately trying to stay relevant in the digital world. The company constantly laying off employees which made the environment toxic. I would not recommend for someone with a stable job to quit and work for Yellow Pages, I would recommend for university grad.
Consultant (Current Employee) – Scarborough, ON – 12 May 2017
i joined Yellow pages in 2011 and it was great. work life balance was perfect. hardly did overtime. (they dont pay for overtime) no pressures! very relaxed! now they have laid off more than 50% of the original IT department and there is lots of pressure on remaining team. They have lost so much knowledge bcz of firing knowledgeable people. Its difficult to do your job now bcz you dont have proper help from others. There are no extra social fun activities.
Delivery Labourer (Former Employee) – Victoria, BC – 3 May 2017
My father and I decided it seemed like not that bad of a small job to do. They do pay 39 cents for delivering the yellow pages as well as the rider. Our route was quite large and we ended up delivering to over a hundred houses and we were hardly a quarter of the way through and we left at around 1:00 - 1:30pm and by the time we gave up it was literally 8:30 and dark out. My legs burned for 2 days. and we were driving.
The only enjoyable part was the fact that we got to know a bit of the community in the area we delivered in.
The hardest part would have to be walking up peoples drive ways, some are very steep depending on where you are delivering to.
From 7 hours of work we made a bit more than fifty dollars.
You would be better with a job that doesnt even pay minimum wage. I feel quite sorry for the people who do this on a regular basis.
Media Consultant (Former Employee) – Montréal, QC – 22 April 2017
Get ready to get yelled at and guilt trip. Had a bad day, you didn't make enough calls, had a great day, imagine if you would've made more calls. The pay is great, no job security, they always hire new employees to replace the one that doesn't have a ''yes man'' attitude to avoid having to give them their permanency.
Media Account Consultant (Current Employee) – Burnaby, BC – 29 March 2017
Yellow Pages is a great place to work. The work life balance is fantastic as is the salary and benefits. The training and tools provided really set you up for success. As a company, Yellow Pages, is focused on acquisition sales. They have been incredibly successful at acquiring new customers over the last few years and are on track this year to acquire 50,000 new customers across Canada.
Account Manager (Former Employee) – Toronto, ON – 28 March 2017
It is a great company which offers quite a learning experience. Learn new technologies and CRM strategies. Corporate culture is relaxed with everyone willing to help to achieve personal and company goals.