Account Coordinator (Former Employee) – Scarborough, ON – 11 October 2017
A typical day at Yellow Pages was a very busy deadline oriented job that required good organizational skills and the ability to follow up on issues. Troubleshooting was often required and the ability to liaison between departments.
Business Service Representative (Former Employee) – Edmonton, AB – 26 September 2017
Thoroughly enjoyed working at YPG in Edmonton. Great team environment and everyone got along very well. Great management team as well as hard working sales associates. My job included high volumes of data entry along with sales agreements data entry in a very tight deadline environment. Lots of overtime as well but it was quite flexible to suit your schedule. Great salary Great benefits Great work environment to be a part of. The entire office always had a lot of fun and was a very positive environment.
Excellent job, salary, benefits and great people
Corporate restructure and closed the Edmonton office
Media Consultant, Accounts Executive (Former Employee) – nuns island, QC – 5 September 2017
YPG was a great work experience. Located at the beautiful NUNS ISLAND, job location and atmosphere was great. Great training (even though now with more experience and my M.B.A classes i wish we were taught more of the why behind the techniques and approaches. For example do not just teach a sales agent to do SPIN, teach them the why of SPINNING (customer's needs are a stress and the art of asking questions and listening allows needs to become wants, then wants become purchases (stress release)))
Recent changes in Sr. Leadership will greatly help with the future transformation at YP. Still... more needs to be done... The sales organization lacks direction and leadership at many levels. What was once one of the best sales groups in Canada and the prime value of the business has now become lethargic and disinterested mainly due to products that are unimaginative and for the most part pedestrian versus the competition. Combine this with a Marketing team whom only listens to their personal agenda and lacks zero knowledge of the customers needs. Time is not their friend...
Media Account Consultant (Current Employee) – Toronto, ON – 31 July 2017
A typical day at Yellow Pages involves many meetings, kick offs, call blitz's. micromanagement at its best! The genuine top sales people are not recognized but the ones who are being gifted by management or being guided for a management position get all the benefits and praise. Company's transition from print to digital has been very slow and not at the pace of other competitor companies. Yellow Pages products don't work for customers for the most part, basically selling a dream that doesn't work. Targeting small/medium size business often without a huge budget for advertising. No proper sales training for staff mostly because managers were great at sales but not great a duplicating themselves. Therefore sales reps have to learn on their own and often fail as they are not given the proper structure. Very high turnover.
Yellow pages distributor (Former Employee) – Toronto, ON – 15 July 2017
My day at work would start early in the morning at around 7:00.My task was to deliver yellow pages to various houses. The Management was pretty good and this job taught me a lot of skills. Some of which are teamwork and perseverance. Th e hardest part of the job was carrying those big heavy books and the most enjoyable part of the job was lunchtime because you were able to talk with one another and learn different things about your colleagues.
Media Account Consultant (Current Employee) – Burnaby, BC – 27 June 2017
Great company to work for, amazing managers that are engaging and motivational. Great money, and benefits. 830-430 who could complain about the perfect schedule! I have recommended this company to all friends, and people looking for more of a professional change.
Manager Marketing (Former Employee) – Scarborough, ON – 8 June 2017
Company desperately trying to stay relevant in the digital world. The company constantly laying off employees which made the environment toxic. I would not recommend for someone with a stable job to quit and work for Yellow Pages, I would recommend for university grad.
Consultant (Current Employee) – Scarborough, ON – 12 May 2017
i joined Yellow pages in 2011 and it was great. work life balance was perfect. hardly did overtime. (they dont pay for overtime) no pressures! very relaxed! now they have laid off more than 50% of the original IT department and there is lots of pressure on remaining team. They have lost so much knowledge bcz of firing knowledgeable people. Its difficult to do your job now bcz you dont have proper help from others. There are no extra social fun activities.