one search. all jobs. Indeed Canada
 
 
 
Find companies:
Xplornet Communications
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
4 reviews

Xplornet Communications Employer Reviews

Company Attributes

  • Salary/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
  • Job Work/Life Balance
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Stand issue office. Not a whole lot going for it in terms esthetic.
Manager, Marketing (Current Employee), Markham, ON – May 23, 2013
Pros: close to a major highway exit making access suitable for those living north and east of toronto, executives are generally well liked, especially the person at the helm
Cons: poor communication across teams, as well as between senior management & the subordinates, management doesn't always have a full grasp of the work being done, valuation of contributions suffer, compensation leaves a lot to be desired
I've been with Xplornet long enough to see a few highs, and quite a few lows. There's a lot of potential for the company to do good things, but it's a company attempting to do lots of things before it has the capabilities (infrastructure and resources) to make those things materialize.
Was this review helpful?  Yes – No – Comment
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good place to work!
Bilingual Technical Support Representative Level (Former Employee), Woodstock, New-Brunswick – March 10, 2013
Pros: good wages, bonus
Cons: bad hours
Good place to work, place for advancement, good wages and bonus!
Was this review helpful?  Yes – No – Comment
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
A structured and friendly work environment
Customer Service Representative (Former Employee), Fredericton, NB – November 5, 2012
Pros: many minor social events, such as contests and get-togethers during lunch
Cons: terrible hours considering the public transit in the city
A day typically consisted of dealing with customers, their accounts and remotely helping the customers troubleshoot their equipment, followed by writing down a summary of what happened in a ticket. I've learned a lot about how to explain concepts clearly and how to record information whilst multitasking. My co-workers were usually quite friendly and – more... well-mannered, though you don't socialize with them too much outside of breaks. The hardest part of the job was dealing with customers since they only called when something went wrong so some of them could be BEYOND unpleasant. The most enjoyable part though? Getting to hear that the customer really appreciated the work you did for them when you actually managed to get a happy customer. – less
Was this review helpful?  Yes – No – Comment
Salary/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
A structured and friendly work environment
Customer Service Representative (Former Employee), Fredericton, NB – November 5, 2012
Pros: many minor social events, such as contests and get-togethers during lunch
Cons: terrible hours considering the public transit in the city
A day typically consisted of dealing with customers, their accounts and remotely helping the customers troubleshoot their equipment, followed by writing down a summary of what happened in a ticket. I've learned a lot about how to explain concepts clearly and how to record information whilst multitasking. My co-workers were usually quite friendly and – more... well-mannered, though you don't socialize with them too much outside of breaks. The hardest part of the job was dealing with customers since they only called when something went wrong so some of them could be BEYOND unpleasant. The most enjoyable part though? Getting to hear that the customer really appreciated the work you did for them when you actually managed to get a happy customer. – less
Was this review helpful?  Yes – No – Comment
Review this company