Worst place I've ever worked in my life.
Customer Service (Former Employee) – Fredericton, NB – May 6, 2014
Despite the decent pay checks, this place is absolutely horrible.
The day that we had the major snow storm, my car was stuck in the parking lot, no cab companies were open to drive me home, so I was stuck there until 2am (my shift ended at 7pm) for someone to help push me out. I was an hour late the next day, and got fired for it.
This was my only late occurrence, I had 0 absences, 0 lates, and my phone stats were above average.
I was told that the reason why I was late was not a good reason to miss work. (I was late before I got stuck in my own drive way once I returned home and was up until 6am trying to push my car out of the snow, so I was not fit to go to work at 10am with no sleep).
The management team there is a complete load of bologna. No one knows what they are talking about. If you ask one supervisor a question, they will tell you one thing, and then another supervisor will coach you for doing it that way, stating that it is wrong.
Nobody ever tells you when you are doing a good job, only when you do something wrong. The people who work there don't like their jobs, and the customers hate Xplornet even more, but are trapped with them because there is no other internet provider.
This company does not care about employees, or long term customers.
I do not recommend working here!