Find companies:
Xerox
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
2,379 reviews

Xerox Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Caree Advancement Opportunities
Client Delivery Specialist (Former Employee), City of Sunrise, FLSeptember 10, 2014
Pros: i loved my job, it was easy, saw myself doing the things that made others work easier.
Cons: no job security
Loved working with Xerox, Had great hopes as various opportunities presented itself every day with new and different departments to work with. Different locations and positions available.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Call Center
Customer Care Associate (Former Employee), Nashville TNSeptember 9, 2014
This was a typical call center type of environment. The typical day was taking calls from cell phone customers. Supervisors/management could have been a bit more supportive.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun place to work
Customer service representative (Former Employee), Webster, NYSeptember 9, 2014
was a fun place to work but the hardest to get help when you run into a family emergency .I love talking to my customers and my co-workers were great
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
unorganized
Health & Welfare Benefits Call Center Specialist (Former Employee), Little Falls, NJSeptember 8, 2014
Pros: educational
Cons: unorganized, poor training
Training needs a great deal of improvement. Training is not sufficient. Very unorganized
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good
Customer service Representative (Former Employee), Anderson, INSeptember 8, 2014
Pros: cooking outside
Cons: benefits
Busy
_how to talk and multitask
_I really like my supervisor
_It was a one-on-one customer service position I didn't conversate
_many different accounts
_talking to customers
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A year wasted from my life
Customer Care Representative (Former Employee), Colorado Springs, COSeptember 8, 2014
Pros: met some great friends
Cons: horrible managers, horrible pay.
Granted, I was grateful for the job but it did nothing but add more stress to my life. most of my supervisors were horrible and there was no organization. DONT APPLY HERE.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun while it lasted...
Customer Service Representative (Former Employee), San Antonio, TXSeptember 8, 2014
Pros: nice people, approchable helpful leadership
Cons: job security lacking--even from project to project.
Management were helpful and apporachable. The contract was secured with a reliable client. Co-workwers got along, good morale overall.
I, along with a large amount of the staff, was layed-off--and abruptly so.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressfull
CUSTOMER CARE REPRESENTATIVE (Former Employee), Lexington, KYSeptember 8, 2014
Pros: easy to move up, learn alot about your field, people you work with are great
Cons: metric based, management that doesn't care, "dazzles with it's wonderful technology", could use a great lesson in how to treat employees
This position is a stressful work environment with management ruled by the whims and will of outside clients who don't really care about their customers further than the next dollar that they make. They took away something valuable on your lunch break on paydays to make sure that you came back to make calls. They would buy lunch for your only to have – more... you stuffing it down your throat in between phone calls, because the lunch was an incentive to get you to work through your lunch. Hiring less people to manage a larger load clearly benefited the company our project was working for but it was clear that the customer's were suffering.
Managements decision on how to treat workers is based on a metric system. Everything is measured down to a number. I have a general dislike for call centers. This may be the place for you... but I know it wasn't for me. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Xerox
Health and Welfare Adminstrator (Current Employee), Cherry Hill, NJSeptember 8, 2014
I enjoy my time at Xerox it is a nice experience, co-workers are friendly and always looking for a reason to celebrate and have pot luck lunches, management is always trying to help you with a opportunity to succeed in the company
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It was fun place to work
Health Benefits coordinator (Former Employee), NJSeptember 8, 2014
it was call center and i loved helping people..............
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great training, Poor management!
Customer Care Represenative (Former Employee), Madison, MSSeptember 7, 2014
Pros: customer service training
Cons: very stressful and tedious job, no help from supervisors.
I worked there two months, very stressful job. Little or no help from most of supervisors. If you asked a supervisor for assistance they were quick to say call your senior team. What heck is a senior team?
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very unprofwssional supervisor in physician account specialist dept..
physician account specialist tms health (Former Employee), moosic paSeptember 7, 2014
Pros: pay
Cons: environment uncomfotable unfriendly
Supervisor for Tms health. Account specialist too busy socializing with younger staff.to xare about the hard working employees. Too much favoritism with supervisor. Very unprofessional and lacking in people skills. Would not recommend this company to anyone.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Decent
Customer Service Representative (Former Employee), Lacey, WASeptember 5, 2014
Pros: free fruit friday
Cons: short breaks
Its a call center so the pace was fast .
Management really doesn't care about employees
co workers were awesome
Hardest part of job was some of the things customers would say once they were upset.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
easy and fun place to work
Customer Service Representative (Former Employee), Colonie, NYSeptember 5, 2014
usually I would sweep restock shelves show demos of additional products and complete sales
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace wonderful people
Customer service rep for US cellular (Former Employee), Tucson, AZSeptember 4, 2014
I love the experience i've had there. Workplace was safe and wonderful the people there including the mangers their were awesome.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive
Pharmacy Management Customer Service (Former Employee), Henderson, NCSeptember 4, 2014
Pros: stability
Cons: pay
I learned to provide excellent customer service to customers no matter what. The customers are why we are here and we do what we can to assist them.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Enjoyable place to work
Fiche Operator (Former Employee), Antioch TNSeptember 4, 2014
Pros: supervisors were great
Cons: short breaks
Productive place of business. I learned a lot about Health, Medical, Dental and Disability Insurance and how to process claims. Co-workers were amazing and always willing to help and worked well as a team. The most hardest part of the job was resigning.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very Cultured
Manager Training Development and Quality Assurance (Current Employee), San Antonio, TXSeptember 4, 2014
Very Cultured, never a dull a moment. Very busy daily. Organization is one of a kind.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work
Data Capture Processor (Former Employee), Albany, NYSeptember 4, 2014
It was a very good company to work for. I would definitely recommend this company to anyone looking for work
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive workplace
Customer Care Assistant (Current Employee), Madison, MSSeptember 3, 2014
Learning the material to understand and handle calls for humana healthcare members. Everyone is professinal to a certain degree when it comes to my co-workers. The hardest part of the job is to understand so much material and in a short time manner. The most enjoyable moments is being able to use the discounts which come with working at Xerox.

About Xerox

Why build your career at Xerox? Because every day you’ll work alongside people who are as passionate about new ideas, – Read more