Field Operations Supervisor (Former Employee) – Halifax, NS – 8 February 2018
In my 20 years with Xerox I had a great opportunity to apply my skills and learn / develop new ones. Hard work and commitment was recognized and opened doors to advancement. My intent was to stay with Xerox, unfortunately I was retired early due to corporate restructures.
National Accounts Manager - Client Executive Team (Former Employee) – Toronto, ON – 6 February 2017
Initiative to unite the sales and service personnel in efforts to bring a unified and seamless interaction with customers elevating the value proposition for the business relationship requirements, while improving internal communications between teams.
Great Environment, Great team to work with and very respectful people
Deployment Technician (Former Employee) – Toronto, ON – 12 December 2016
My experience at Xerox was a great experience, Got to meet new people. Whenever I needed any support my Team lead was always there for me. I was in a team of 20 people and we migrated 800 client machines from windows 7 to windows 10. Unfortunately my contract had to end but i loved working here.
I have worked at Xerox Canada Ltd. for over six years. My duties were receiving and sorting all incoming files and documents and ensure all clients information were accurate and matched the manifest. Afterwards, I checked all documents and removed all paper clips, staple and made all documents were in straight without folding on each corner before loading those papers on scanner to scanning the documents. I also filed an individual file to shelves by numerical order correctly and neatly. If the scanner had a technical problem, it would be delay my daily schedule resulting insufficient time to finish my work on that day. I believe that this might be the hardest part of my job because all documents were supposed to complete each day.
You get treated like a number, and held to numerous metrics.
Field Service Technician (Current Employee) – Vancouver, BC – 5 September 2016
If I had a choice, I wouldn't have touched this company with a two foot pole. As of 2016, the company is hemorrhaging money, and field service technicians are being grilled for any possible performance metric that the company can come up with.
If you are a remote service technician, expect to be away from your home for several days of the week. Xerox is continuously expanding service territories, after forcing older technicians to retire. This is causing a chaotic life balance with new technicians, which leads into technicians looking for other work.
I figured that I learned my lessons already working for Ricoh, but apparently I did not. Xerox may offer some more perks, but it doesn't justify the means.