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Xerox
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2,203 reviews

Xerox Employer Reviews

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Great place to work
Account Services Specialist (Current Employee), Charlotte, NCJuly 21, 2014
exceptional management group. great place to work. great peer to peer help when assisting customers daily
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Fun company, great people.
HR Representative (Former Employee), Lewisville, TXJuly 21, 2014
Management was great - people/culture was fun. Lots of team-building and training/learning opportunities.
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processing data and payments
Transaction Processing Specialist (Current Employee), Stockbridge, GAJuly 21, 2014
processing data for companies in a time sensitive environment.
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productive
Data Entry Operator (Former Employee), Monticello, KYJuly 21, 2014
entered information for insurance companies into a database. allowed scheduled breaks, do as much work as accurately as possible, or receive reprimands.
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Productive place to work for
OPERATIONS BUSINESS ANALYST (Current Employee), TexasJuly 21, 2014
Overall, the account I worked for was not managed very well. Often times we felt we were not part of the Xerox team.
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Worst job ever
Customer Service Representative (Former Employee), Portland, ORJuly 20, 2014
Pros: regular predictable 6 month schedule
Cons: no respect from customers or management.
This was by far the worse place I have ever worked. I didn't expect call center work to be very glamorous to begin with, but management and company policies were absolutely horrible. No tolerance policies were allowed to be broken by supervisors and managers. You were expected to be treated like absolute crud and not have any rights to stand up for – more... yourself. They do not care about their employees at all. – less
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productive and fun enviroment
Customer Service (Former Employee), yukon , oklahomaJuly 20, 2014
Pros: potlucks and buying attendance points back
Cons: no pay increase unless moved up to another position
xerox is an family oriented, fun and diverse enviroment.
Everyone seemed to get along great.
management would actually tell you what was going in about the company.
most enjoyable was helping customers pick out phones
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Positive enviroment, great management, offers great benefits, and inbound calls
PHONE REP (Former Employee), Greeley,COJuly 19, 2014
Pros: fun and great pay for easy work
Busy but fun; easy going work place. learned how to operate outlook program, make reservations. deal with customers being upset with prices. Also hard phone
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Great customers, not the greatest work environment.
Customer Service Representative (Former Employee), Cary, NCJuly 19, 2014
I loved, loved, loved, the customers. I had a great opportunity to meet people from all over and develop relationships with them. I loved the fast pace environment, never a dull moment and the work days went by quickly.
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Productive and Fun environment
Customer Service Representative (Former Employee), Saint James, MNJuly 19, 2014
Pros: free cakes and ice cream for a job well done
Cons: short breaks and health care
Working at Xerox has its ups and downs. Most days work was fun others not so much. Working at Xerox and Sunshine Liquors help me to be a calm person. Talking to rude customers, with a smile on my face not thinking about answering them but helping each customer solve their problems the quickest way possible. I learn that you have to take each day at – more... a time, learn to smile now and then. Management could have been better, there is a communication issue. There are ways to correct a person without shouting. Co-workers were fun, but sometimes there is more talking than work being done. The hardest part of the job was not get enough time to eat, everything was done in a hassle. The most enjoyable part about work was hearing a customer say thank you for a job well done and the relationship we had has a team. Once we solve a problem we celebrate as a team. – less
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about the same
INFORMATION MANAGEMENT SENIOR SPECIALIST (Former Employee), Mankato MNJuly 18, 2014
Pros: same
Cons: same
same as previous

needed more it staff

management was good

lots of room for improvement
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Productive workplace
Contractor / Office Associate (Former Employee), Houston TXJuly 18, 2014
Good Work environment friendly people Most days I'd prep documents, scan them, check them to make sure I had them completely and correctly scanned, and put them back into the folders exactly as they had been. All parts of the job were things I had learned before. Until the last few days I was working with people I really hit it off with. Right at the – more... end we had twice as many people working – less
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short breaks, stressful, Sinking ship!
Customer Care Specialist (Former Employee), Cary, NCJuly 18, 2014
Pros: the opportunity to work in a high volumne call center
Cons: short breaks not organized
Overall I'm sure xerox is a great company. However, i expected much more than what was given, from a fortune five hundred company.Looking for a company i can possible retire with.The training began and was very poor, supervisors explained to the class that they took 18 weeks of training and compacted it into 8 weeks. this raised a red flag for me because – more... we were working with medicare members all of which were retired, disabled or elderly. there was not enough computers for everyone in the class and some of the computer programs that we were to use once out of training, we were never trained on. Once out of training they moved what was left of the training class to another class room and we had no supervisors. Low job moral made me hate going to work each day. It was if xerox was not prepared and so we were not prepared. With not many options i gave my two week notice. – less
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Very nice place to work
Cust Svc Assoc I (Former Employee), Little Falls,NJJuly 17, 2014
Pros: days off & 401k
Cons: 15 minute breaks
Everyone who works there is an amazing person.

I learned many thing while working there.

Management is great.

Everyone is really cool

Its tough but rewarding

The people that I work with are the best part of the job.
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Its Okay
Lead Systems Administrator (Current Employee), Sandy UtahJuly 17, 2014
Dont follow through on promises, work 60 hours a week, never home with Kids
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A great place to work
Quality Analyst/Customer Service Representative (Current Employee), Yukon, OKJuly 16, 2014
I go to work with a great attitude. As quality analyst, well, you hear just about everything.
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Enjoyable work and some great co-workers
Scanner Operator (Former Employee), London, KYJuly 16, 2014
Pros: armed guards, good co-workers, good supervisor
Cons: stressful work and conditions
Most days I'd prep documents, scan them, check them to make sure I had them completely and correctly scanned, and put them back into the folders exactly as they had been. All parts of the job were things I had learned before. Until the last few days I was working with people I really hit it off with. Right at the end we had twice as many people working – more... at the same time, working in teams. For some reason that stressed me out so much I couldn't take it. The things I liked best about the job were the physical security and the nice co-workers. Also, my supervisor was very helpful. – less
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Ghetto & Unprofessional
Customer Service Representative-Technical (Former Employee), Bolingbrook, ILJuly 16, 2014
There were a fee good perks.
The iPad giveaways and gift cards.
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it is ok
Senior Program Analyst/LIS Administrator (Current Employee), Dallas, TXJuly 15, 2014
I think it was just a decent company to work for not the greatest but all right.
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Ok job
Tech Support (Former Employee), VAJuly 15, 2014
Pros: hours, pay
Good work,
Great learning environment
Good Management
Good hours
Great Co Workers

About Xerox

Why build your career at Xerox? Because every day you’ll work alongside people who are as passionate about new ideas, – Read more