Pros: benefits, pay, hours were decent
Cons: management could find enough floor support to call reps with issue
- Receiving inbound calls for US Cellular as a Customer Service Rep.
- I learned How to handle a lot customer's various different issues.
- Mangement was lenient but not ideal interpersonally to employees' ideas.
-Co-Workers were compatible & supportive when management was not available.
-Hardest challenge of my job was steady opening customers' cases – more... for technical or other dilemmas.
-Most enjoyable part of my job was researching the info I did not know or Finding new info that taught me new lessons to value. – less