Customer Service (Former Employee) – Saint John, NB – 28 March 2017
Providing outstanding customer service internationally was thrilling. Having to avoid sending out technicians was tricky, but possible. Great office. Great People. Lasting relationships and product knowledge.
Customer services representative (Former Employee) – Chatham-Kent, ON – 27 March 2017
When going for an interview ask if there is advancement if they tell you yes they are lying, especially if you are going through an agency, if you get hired directly that is a different story. Only work for them directly especially if you want a competitive salary and advancements.
Scheduling Support Specialist (Former Employee) – Saint John, NB – 15 March 2017
I began my career as a CSR, Then quickly moved into the after hours world of Xerox, where I learned many different businesses. Eventually becoming a team trainer full time and center trainer when required.
The diverse group of employees made my job interesting and took great pride in their success. I was very fortunate to learn many different business within Xerox, which was very educational as I always need to learn something new.
Working with technicians in the field provided a whole new prospect to what I was learning on the business side...I had the opportunity to visit Atlanta Georgia, and California while implementing a new Scheduling Application. This job was very challenging as I was essentially asking them to follow my instruction to a group of 60-80 technicians with over 10-30 years experience each. However, we worked together to achieve a winning solution.
Assisting the manager in areas of administration was my favorite thing to do next to training, Xerox was my home away from home, and due to personal reasons had to leave.
Billing Analyst (Current Employee) – Toronto, ON – 7 March 2017
Management is great, although there is little room for advancement. Perfect for a first job to gain experience. Below avg. pay unless you are in Sales or in an Analyst position. Either way, this company is going downhill in the future.
Management, low micro management
no encouragement to advance, below avg. pay, nepotism is big.
Supplier Manager (Former Employee) – Mississauga, ON – 1 March 2017
- Fast paced environment - Excellent training and development opportunities - Job load can be overwhelming at times - Great people to work with and for - Good work / life balance provided you maintain your boundaries
Manager (Former Employee) – Ontario – 9 February 2017
Nice place to work, pay isn't great, with the company shrinking there is no career advancement. There is lots of freedom to make decisions on a daily basis. The relentless pursuit of goals and results can be tiring. Too many confusing reports.
National Accounts Manager - Client Executive Team (Former Employee) – Toronto, ON – 6 February 2017
Initiative to unite the sales and service personnel in efforts to bring a unified and seamless interaction with customers elevating the value proposition for the business relationship requirements, while improving internal communications between teams.