Pros: great benefits, can definitely get good pay, lots of overtime potential, paid training
Cons: extremely short breaks, no consistency from training to work floor, broken and outdated equipment
I did enjoy my employment at Xerox, I liked that it gave paid training, and the benefits were quite nice, however, there was a lot of inconsistency from training to the actual work floor. I thoroughly enjoyed the positive energy of my coworkers and the connections made with them. I enjoyed the open communication with my supervisors and their constructive – more... feedback. Many of them were also very positive as well. The company needs a lot of work with bringing in new faces and their training environment. A lot of the time there was confusion about the curriculum and how to go about it. The training hours are also less than to be desired. I had to miss a wedding AND my mother's college graduation (which they said in the recruiting office I could get that time off) because training times are so strict and they hold it against you if you miss days during training. I had perfect attendance in training, but it was hard missing important dates like that without any make up for it when I actually got onto the work floor. The equipment in the building also needs to be updated. There were a few incidents where people struggled helping customers with broken and outdated equipment. Their systems were down 4 times in the short time I worked there, so obviously system issues and updates need to be completed as well. One woman I worked with had her desk completely fall apart and the computer land on top of her because the desk was so broken down and maintenance had overlooked it.
It's really the customers and the coworkers that made it enjoyable for me to work there. Outside of that, Xerox has a way to go on upgrading things for their hardworking employees. – less