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2,372 reviews

Xerox Employer Reviews

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Productive and fun place
Field Inventory Controller (Former Employee), Toronto. OntarioNovember 21, 2012
Learned so much from some amazing people and had amazing managers. Great productivity, acheived goals. Busy and very rewarding.
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quick contract
Supply Chain Intern (Former Employee), Toronto, ONOctober 13, 2012
The work is intensive given short amount of time. However, there is a great flexibility for this individual project. Both math modeling skill and programming skill are applied to design and implement the model into the system.
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zellers
RECEPTIONIST/ADMINISTRATIVE (Former Employee), toronto, ontOctober 13, 2012
Pros: knowledge
Cons: no room for growth
My shift varies, it could be a 12noon-9:30pm or a 10:00-7:30pm shift. Cashing customer through a fast past checkout. Processing Returns/Refunds. setting up Merchandise of new products. balancing cash floats and making deposit. Employees, were fun and outgoing, they were of all different ethic background, however i did not fine the management team easy – more... to talk to. Hardest part of the job, was not getting enough hours, the pay rate was not good, and there was no growth. The most enjoyable part of the job is, is that i have acquired great knowledge on the job, that has help me in all work environment, and developing great relationship with employees . – less
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excellent communication with management, very open environment
Graphic Designer/Print Production (Former Employee), UBCSeptember 25, 2012
Pros: open environment, music was aloud, free lunches
Cons: no job security, hours were not always full time, no room for advancement
-Created design/edited based on job docket summary.
-production room duties included running digital printers, scanned and cleaned documents, shipping n receiving.
-Management always instructed with clarity.
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Productive and fun place to work for.
Line Assembler (Former Employee), Mississauga, OntarioSeptember 14, 2012
Daily work consisted of working on production line, assembling photocopy parts.
Great people to work with.
The hardest part of the job was keeping up with the production line, while maintaing quality and quantity.
Most enjoyable part of the job; achieving daily quata and quality.
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Excellent opportunity to learn about sales!
Sales Associate (Former Employee), Calgary, ABSeptember 14, 2012
My position was sales associate and my day consisted of calling on businesses to initiate a sales process. I was sent on a 3 week course to study a specific program.
The job was enjoyable; it was also really competitive. The company had a strong team philosophy.
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busy enviornment
Customer Service Representative (Former Employee), dartmouth,nova scotiaAugust 22, 2012
a days work at xerox, consists of answering phones from companys, that could not get their xerox machines to work, or had to have supplies ordered. It was a small enviorment, got to make alot of good friends. the management wasnt the best
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productive and great facility to work
Mailroom clerk and switchboard operator (Former Employee), North York, ONJuly 17, 2012
Pros: free lunches
Cons: long hours
Recognized by peers for hard work, recognized for overtime hours and pay good
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High standards, lots of fun and support from colleagues & company
Account Executive (Former Employee), Agency, MississaugaJune 27, 2012
Pros: training and support
Cons: commission
If you're self-driven, enjoy meeting new people and like challenging yourself to try new things and push harder for greater successes, then Xerox is the place for you. They have an intense training program for their Account Managers and the investment they make in you doesn't stop once the job begins. Cold calling can be hard at first but there's always – more... an open door if you need some extra support. They have all the supports in place to ensure you can keep promises, as long as you know not to over-promise...they guarantee customer service because they've invested in it. – less
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1st point of contact for the office. Opening and scanning daily mail, assist callers with questions and concerns,daily data entry.
Customer Service Rep. (Current Employee), Raleigh, NCSeptember 16, 2014
While working with my prior companies I learned patience and listening skills. Working with divers customers you have to be patient and listen careful to there concerns so that you maybe able to addressed them. I work very closely with co-workers on daily basis. My most enjoyable part of my jobs was meeting different people either in person or over – more... telephone. – less
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Productive and fun work place
Help Desk Technical Specialist (Former Employee), El Paso, TXSeptember 16, 2014
Pros: great learning experience
Cons: short breaks
I learned that the best tool is patience. As a dispatcher you have to answer every call with a good and safe attitude. Working with an exceptional crew on every shift makes the day go by a lot quicker. I enjoyed may laughs and also a few scary calls.
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group environment
customer service rep (Current Employee), cherry hill,NJSeptember 16, 2014
Good place to work however no raises or way to move up with a raise.
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I was a nice place to work get some experince in sales
Sales Representative (Former Employee), Coarville, IowaSeptember 15, 2014
Pros: everthing
Cons: hard work
I was a great place to work with many great benefits and salaries
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Productive and fun enviroment with many opprtunities.
Technical Support (Current Employee), Raleigh, NCSeptember 15, 2014
Pros: being recognized for a great job done.
A typical day at work involves helping others while also being introduced to new information. There is always room to grow and learn in this work enviroment. Being open to change could take you to great places!
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Great Place to work
Customer Service (Former Employee), Greeley, COSeptember 15, 2014
Pros: helping members
Cons: split days off
Answering phones from medicare members and assisting them with medication orders.
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Always room to advance
Customer Care Representative (Current Employee), Yukon, OKSeptember 14, 2014
A great place to learn about vendor relations. Flexibility is a must.
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Xerox Good Pay, Bad Hours.
Customer Service Representative (Former Employee), Yukon, OKSeptember 14, 2014
Pros: security and pay
Cons: bad hours and a few unpleasent leaders
Although it was a relaxed and comfortable place to be employed the hours are hard to cope with and a few of the leaders take advantage of their privileges, Defiantly not a place for a single mom who is restricted by daycare to work.
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Productive and fun workplace environment
Apple iOS Tech Support Agent (Former Employee), Yukon, OKSeptember 13, 2014
Pros: discounts on many services and items
Cons: systems going down more frequently then other call centers i have worked for in the past
Working at Xerox was a very pleasant and positive experience, a typical day would start with preparing computer with all necessary programs, checking emails for updates on team stats and important info for helping customers, ensuring equipment was working. Then logging into system and taking calls. Followed by scheduled breaks and lunch. Resume taking – more... calls. End day by wrapping up last call, staying in system until all calls are taken care of. While working at Xerox i have learned a lot in customer care and how to better myself with stressful situations that occur. My co-workers were some of the best I have had a chance to work with. Very Helpful with both customers and myself when needed. Hardest part of the job was during the busy seasons such as Christmas, Calls were side by side with no chance to relax before next call but provided a excellent chance to see how well I could endure the stress. Overall the most i have enjoyed from this job would have to be the people that work there, my supervisors were some of the best i have worked with in a long time and my co-workers made even the toughest days very tolerable. – less
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billing specialist
CUSTOMER SERVICE /SENIOR AGENT (Current Employee), houston txSeptember 13, 2014
Pros: hours weekends off
Cons: short breaks no floor support
typical work day taking about 50 inbound calls daily..i learn problem solving and issue resolution.team leader also was also invole in taking sup calls
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Productive and fun place to work
Customer Care (Former Employee), Indianapolis, INSeptember 13, 2014
Pros: flexibile schedule, overtime
Cons: too far of drive
Helped customers of Verizon Wireless cellular phones
Tier I for customers
Advance of balance on account

About Xerox

Why build your career at Xerox? Because every day you’ll work alongside people who are as passionate about new ideas, – Read more