Account Manager (Former Employee) – London, ON – 30 October 2013
Great fun position, only draw back being 100% commissioned sales. Can be great in sales but entire living is at the mercy of board meetings and hoping they have time to discuss new acquisitions so you don't get bumped to the next meeting
Customer Service (Former Employee) – Calgary, AB – 19 April 2017
Xerox is floundering badly and is focusing on satisfying short-term share-holder expectations at the expense of both customers and staff. Employees are treated poorly by management, and customers are considered an inconvenient afterthought. Product quality has deteriorated badly over the years. Stated corporate values do not reflect the reality of the work experience in Xerox.
Pre-Flight Print Production Operator (Former Employee) – Edmonton, AB – 6 April 2017
Having worked at two separate sites, one being much busier I will deduce the common denominators.
Pros are as follows: Valuable experience of print industry ( running machines ) as well as designing for them. Finishing and Bindery experience. Critical thinking and problem solving both print and design issues. Sites are often in fun unique places: my workplaces were at a Racetrack / Casino and at SAIT Polytechnic, with a lot of extracurriculars and fun events on-going. Career advancement possibilities.
Cons: Tight deadlines. Stressful as a result of those deadlines. At the mercy of production machines running high volume, prone to mechanical breakdown and issues. Long hours possible during events etc. Entry-level pay.
Xerox is a very busy, fast paced work environment.
Asset Co Ordinator (Current Employee) – Mississauga, ON – 6 April 2017
The company is a good place to work if you don't mind being busy and working at a fast pace. The people there are very friendly and helpful. Unfortunately training is very limited and you are basically thrown into a position, shown the basics and left to your own avail.
Printer Support Specialist (Former Employee) – Saint John, NB – 29 March 2017
Providing support for a printer line does not differ much from day to day. Learned a lot regarding specific models as well as physical operations of machines. Hardest part of the job would likely be communicating with customers without visually seeing their problem.
Customer services representative (Former Employee) – Chatham-Kent, ON – 27 March 2017
When going for an interview ask if there is advancement if they tell you yes they are lying, especially if you are going through an agency, if you get hired directly that is a different story. Only work for them directly especially if you want a competitive salary and advancements.
Scheduling Support Specialist (Former Employee) – Saint John, NB – 15 March 2017
I began my career as a CSR, Then quickly moved into the after hours world of Xerox, where I learned many different businesses. Eventually becoming a team trainer full time and center trainer when required.
The diverse group of employees made my job interesting and took great pride in their success. I was very fortunate to learn many different business within Xerox, which was very educational as I always need to learn something new.
Working with technicians in the field provided a whole new prospect to what I was learning on the business side...I had the opportunity to visit Atlanta Georgia, and California while implementing a new Scheduling Application. This job was very challenging as I was essentially asking them to follow my instruction to a group of 60-80 technicians with over 10-30 years experience each. However, we worked together to achieve a winning solution.
Assisting the manager in areas of administration was my favorite thing to do next to training, Xerox was my home away from home, and due to personal reasons had to leave.
Billing Analyst (Current Employee) – Toronto, ON – 7 March 2017
Management is great, although there is little room for advancement. Perfect for a first job to gain experience. Below avg. pay unless you are in Sales or in an Analyst position. Either way, this company is going downhill in the future.
Management, low micro management
no encouragement to advance, below avg. pay, nepotism is big.
Supplier Manager (Former Employee) – Mississauga, ON – 1 March 2017
- Fast paced environment - Excellent training and development opportunities - Job load can be overwhelming at times - Great people to work with and for - Good work / life balance provided you maintain your boundaries
Manager (Former Employee) – Ontario – 9 February 2017
Nice place to work, pay isn't great, with the company shrinking there is no career advancement. There is lots of freedom to make decisions on a daily basis. The relentless pursuit of goals and results can be tiring. Too many confusing reports.