Customer Service Account Supervisor (Former Employee) – San Francisco, CA – 26 June 2012
I worked as a supervisor with 32 different accounts in which we provided onsite services such as Copying, Faxing pick up and delivery and mail pick up and delivery. Our target customers were Law Firms. primarily. The training Xerox provided was very good as their customers were very demanding. I enjoyed working for the company. I had reachd the limit as far as I could go within the company as you need your Managers approval to be able to transfer to another position. I was VERY sucsesful at getting my customers t resign their contracts and that made my Manager look very good so he was reluctant to allow me t mover upward. So I had little choice but to leave.
Data Steward (Former Employee) – Toronto, ON – 27 September 2017
Great people to work with. Working in a small department felt like having a second family. A fast paced environment, with long hours at month-ends. Sadly, the company is set-up on restructuring in Canada.
If you work Temporary its good, otherwise not worth it
Receptionist/Assistant (Current Employee) – Vancouver, BC – 21 September 2017
It's a nice atmosphere, and let you have the days you need off without a hitch. No a lot of people will stick their heads out for you, you must earn it. Even if you show them you earned it they won't care too much. Your boss' will always be nice and they'll become your best friends
Chemical Operations Technologist (Lead Hand) (Current Employee) – Mississauga, ON – 30 August 2017
I am a lead hand overseeing a crew that is in charge of chemical production in a lean manufacturing setting. I also take part in wastewater management, quality control analyses, chemical operations, and joint health and safety.
Very stressful environment. Too much focus on financial results.
Account Manager (Former Employee) – Toronto, ON – 5 August 2017
Customers were fantastic. I have met a lot of great people. Company is constantly going through restructuring and there is no job security. Management focus only on making revenue and profit plan. They do not care about their employees.
Personnel Assistant (Former Employee) – North York, ON – 2 August 2017
Competitive work style,minimum amount of supervision and high level of dependency. Organized, well planned and systematic work place. Expectations are well described. Advanced modern technology are used and applied at work place.
Customer Service Representative (Former Employee) – Hinton, AB – 1 August 2017
I learned valuable customer service skills while I worked for Xerox. Was able to service a large territory of small business to large mining operations. Organizational skills, Well educated. Studied Cannabis for the past year and a half and smoke it for my medical reasons.
Technical Service Representative (Former Employee) – Toronto – 26 July 2017
I have an obviously jaded opinion of this company as I was let go after informing 2 managers of having to go for a second biopsy.
In all fairness to them, I was treated well before that. All companies have their good and bad and a job is usually as good as you make it.
I enjoyed my time with many great people there and made outstanding and lasting relationships with many co workers and many of the customers I serviced over the years, some of whom are personal friends to this day.
Benefits provided by the company are less and less as time goes on. They used to be a leader, but are now happy to be middle of the road.
Administrative Assistant (Current Employee) – Vancouver, BC – 24 July 2017
The people are fairly nice, but being a sales environment it is relatively stressful and quotas are required to be met at all times. Depending on what you do at Xerox the experience does vary greatly. If you work in service, you will view things from a very different perspective than if you worked in sales.