Customer Relations Representative (Former Employee) – Saint John, NB – 11 December 2017
Was a great place to work but in recent years with so many cut backs it wasn't as fun. Co-workers are great, management was okay. Good work life balance but pay wasn't good, company isn't keeping up with competition in that regards.
SOURCING SPECIALIST - GLOBAL TALENT ACQUISITION (Current Employee) – Toronto, ON – 7 December 2017
No thought was given to employees in terms of providing a path to grow and learn. the only staff that seems to matter to upper management is sales. If you are not in sales you are just expected to stay in your job and like it, and not progress or grow.
National Learning Specialist (Current Employee) – Markham, ON – 26 November 2017
The company is superb to work with. life and work both balanced. excellent working proffessional environment and growth. salary is amongst best in the industry and company is amongst top fortune 500 company
TECHNICAL SERVICE REPRESENTATIVE (Former Employee) – Toronto, ON – 23 November 2017
If you like large corporations that do not actually care about you or your progression in the company, then this is the place for you! Do not expect to be treated as anything more than "feet in the street" that help to fill out their numbers expectations.
I did not want to review the company at all but the program would not allow me to complete this application without 150 characters. I think there should be an option for someone to post a resume without reviewing their previous employer.
The pay always arrives on time via direct deposit.
Customer Service Representative (Former Employee) – Saint John, NB – 6 November 2017
As with all call centers, too much emphasis put on number of calls taken, rather than primarily focusing on quality of calls. You can have the highest success of solving customer issues, however be taken to task and asked repeatedly how you will improve your time on the phone if you don't fall into their strict benchmark.Also you are hired on through a placement agency which means less pay, then you wait several years to be 'converted' into an actual Xerox employee.
Great managers and work environment
No conversions, and too much emphasis on volume of calls.
National Account Service Manager (Former Employee) – Toronto, ON – 2 November 2017
It great company to work for in the start of my career. there were lots of opportunities for training and job promotions. as time went on and business got tough they started to lay off and ask people to do more and more work.
Support Specialist (Former Employee) – Canada – 26 October 2017
Xerox is working to reinvent themselves. Youth is king. If you think they will show any loyalty to you as the years go by, think again. The culture is great but geared to those under 40. After work drinks at the bar seem to be the only way to develop a relationship with the team and management. As they slowly eliminate all their experienced and most knowlegeable employees they will most definitely have rebuilt themselves as Young & Lean, however they will have lost more than they realize. With age comes wisdom. Too bad they've lost sight of that.
Directeur de comptes (Former Employee) – Montréal, QC – 26 October 2017
Mon expérience de ventes à travers les différents rôles que j'ai joués, m'ont permis de maitriser l'art de la vente. La gestion de comptes nationaux et complexes m'ont aidé à développer des aptitudes de leadership et stratégiques envers mes contacts exécutifs. Plusieurs formations m'ont permis de développer mes connaissances pour me rendre plus autonome et efficace. De plus, les possibilités d'avancement de carrière m'ont également motivées à me surpasser et à atteindre mes objectifs annuels.
Data Steward (Former Employee) – Toronto, ON – 27 September 2017
Great people to work with. Working in a small department felt like having a second family. A fast paced environment, with long hours at month-ends. Sadly, the company is set-up on restructuring in Canada.
If you work Temporary its good, otherwise not worth it
Receptionist/Assistant (Current Employee) – Vancouver, BC – 21 September 2017
It's a nice atmosphere, and let you have the days you need off without a hitch. No a lot of people will stick their heads out for you, you must earn it. Even if you show them you earned it they won't care too much. Your boss' will always be nice and they'll become your best friends