Dispatcher
XTL Transport Inc. - Toronto, ON

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Challenge, Reward and Opportunity.

A Company that gives you respect, recognizes your achievements and supports your efforts to succeed.
A Company that helps you grow and challenges you at work.
A Company…like XTL Transport Inc.

XTL’s vision is to become Canada’s most respected transportation company. We are creating a great working environment and offering considerable opportunity for career growth in one of our country’s oldest and most important industries.

An immediate opportunity exists for a Bilingual Planner (Dispatcher) for our Transportation division located in Etobicoke.

Summary: As the Bilingual Planner, you will be responsible for planning loads, line-haul and city driver and trailer availability in order to meet customers needs and company's objectives.
Hours of Operation: 8:00AM- 5:00PM (Monday- Friday)
Main Responsibilities:
Fronthaul
Working in conjunction with the Operations team to select the best loads possible in order to service the customers needs in the US
Coordination of delivery times, destinations and equipment of southbound loads
Anticipate US customers needs and communicate those needs in due time to the Operations team
Offer a certain percentage of combination southbound/northbound loads
Ensure physical yard check, load security, and heated load monitoring

US Backhaul

Participate in minimizing empty miles
Monitor the productivity of tractors
Monitor the "Wasted Time" between loads
Ensure physical yard check, load security, and heated load monitoring

Respect of policies, programs, procedures and practices
Apply dispatch rules in accordance to the collective agreement and company programs, procedures and policies.
Report any disciplinary issues to the appropriate departments
Monitor performance and report service failures to appropriate individuals
Responsible for on time performance at pick up and delivery location (emphasis on live loading and unloading location)

Communication:
Communicate any roadblocks or discrepancies to Operations, Customer Service and Sales regarding customers, drivers and equipment in the US
Address all related satellite messages

Other:
Support and replace other planners as needed.
Other related duties may be added

Main Requirement and Competencies:

Must have 2-5 years of experience, either in transport or a related industry
Strong knowledge of AS/400, excel and Lotus Notes
Candidate must possess exceptional interpersonal and communication skills
Strong attention to detail and a high degree of accuracy
Ability to evaluate data and options for action and to reach sound conclusions
Must be team player with strong commitment to quality and customer service
Ability to multi-task and manage priorities, meet deadlines, work under pressure and take on additional tasks
Role-specific competencies: Problem-Solving/ Judgment able to think outside the box; Achievement orientation; listening, understanding and responding; information seeking.
Able to work in a team atmosphere with minimum supervision

All applicants will be treated with the highest degree of confidentiality. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We would like to thank all candidates for their interest, however only qualified applicants will be contacted.


Indeed - 16 months ago - save job - block
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About this company
XTL is committed to providing customers with a progressive transportation solution that adds value to their core competencies. Our customers...