Career and skills improvement
Front Desk Clerk (Current Employee) – Sarnia, ON – 18 April 2016
As a front desk clerk, I dealt with checking in customers at the hotel, by having to create a registration card. I have work many different shifts there, morning, afternoon, and night (audit) shift. Each shift is a little different but all of them helped me to provide customer service to my fullest ability. I have learned to use different software to check in/out customers, deal with over the phone bookings, making sure every room is cleaned after housekeeping is done, and complete the audit for the day which includes counting money and business sales for the day. The management was great and efficient there, always hard working and helped me to provide my best ability to customer service.
Gained strong social and service skills
Night hours sometimes 'felt' long.