World Duty Free Group Employee Reviews

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Temporary job
Executive Assistant to CEO (Former Employee) –  Richmond, BC16 July 2017
Fast paced. great people.
Offices need an update as well as their systems.
More of a personal assistant than administrative

Overall a good experience.
Pros
Great people
Cons
oudated systems
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Productive work place
Sales Associate (Former Employee) –  Richmond, BC28 April 2017
Very fun environment and cheerful coworkers that make every hour count at work. Learning vibe. The hardest part would be the first period which consists of the first month, which involves a ton of focus to keep up with the work pace and to learn the loopholes and policies.
Pros
Free food
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Cultural diversity and fast paced environment
Customer Service Representative (Current Employee) –  Richmond, BC26 July 2016
• Established outstanding customer service and a friendly shopping environment with personalized service.

• Provide supporting and training to the new colleagues.

• Perform clerical tasks as in data entry and spreadsheet design.

• Providing product knowledge and performing visual merchandising layout.

• Implementing an d executing inventory procedures with manager.
Pros
Medical Benefits and annual employees field trip
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Well paid but thankless.
Logistics team member (Former Employee) –  Runnymede28 June 2016
Unpleasant culture, hostile environment between staff and unrewarding job but a good business to work for. Doing the same thing day in and day out, easy but boring tasks, I found it hard to motivate myself. I like jobs that challenge me and test my creativity which this didn't. However, the business offers many benefits and is great to work for.
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Diversity, fun and challenging with lots of opportunity to grow and exceed.
Sales Associate (Current Employee) –  Richmond, BC10 April 2016
Working in WDF is fun, opportunities to give your level best in terms of customer service, selling and upholding the good repute of the group. I've learned multi-tasking and pulling them off in time. The Management has been very supportive in helping the staff utilize and explore their best potentials and skills. Co-workers are fun and helping to work with - a teamwork. Hardest part is working overnight doing product cycle count in variety and extensive inventory. The most enjoyable is doing more productive tasks like product replenishment and checking proper price tags.
Pros
Trainings for new product knowledge or services
Cons
Less opportunity to be recognized of your effort and hardwork when working on graveyard, not much family time.
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Fast-paced workplace
Sales Associate (Former Employee) –  Richmond, BC10 March 2016
It is important to know how to speak another language when working for this job as there are many customers who may not speak English as their mother tongue.
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Fun yet productive workplace
Part-time Team Member (Current Employee) –  Runnymede17 February 2015
I would have to say the most enjoyable part of the job are the friendly co-workers, staff and managers. They always help you excel and develop as an individual.
Pros
Good pay for a part-time job
Cons
Long hours for full time workers
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Dynamic and complex environment
General Manager - 11 Luxury Stores (Former Employee) –  Vancouver, BC24 February 2014
Begin each week with a thorough review of the previous week's business regarding people, commercial and operations. Monday and Tuesdays are all about communicating these findings and determining priorities for the current and up and coming weeks.

Each day is dynamic as you work through business partners in HR, Commercial, Logistics, Marketing, Finance and Operations - understanding priorities and focuses within each department and be able to manage these on a daily, weekly, monthly and quarterly basis.

It is a terrific environment to understand your own capabilities and how you manage the complexities of the people and the business.
Pros
Travel retail is exciting, fast paced and never without a task or project that needs completion - always challenging.
Cons
lack of understanding of Leadership and People development
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What I have learn from this job
Sales (Former Employee) –  Vancouver19 September 2013
I worked Wednesday to Sunday.
I have learn how to catch customers attention and retain customer.
And, how to turn an unsatisfied customer to a happy customer.
From this job, I learn about the communication with my co-workers and leaders is very important. The hardest part of the job is to remember each customer's face and name.
Pros
meet different people
Cons
no development
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Internal Motivation a must.
Sales Supervisor (Current Employee) –  Richmond, BC16 August 2013
The lone bright spot of working there is the people. There are some quality individuals employed by this company, many of which are a pleasure to work with on a daily basis.
Pros
Working at YVR, some good people
Cons
little support, conflicting priorities
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Overall rating

3.3
Based on 263 reviews
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3.1
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2.8
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