Pros: salary was very good, dealing with the public
Cons: some of the public were never satisfied so hard to deal with some of these issues
- enter Health Care Payments into system
- deal with difficult payments, determing what needs to be done and what systems you need to use to resolve any discrepancies and/or issues
- answer phone enquiries from workers, health care providers, internal calls from nurses, claims managers
- keep track of work via statistic taking
- management was on track,
– more... had regular meetings, kept us up to date on new procedures or when errors occurred and needed to be resolved
- worked well with all my co-workers
- hardest part of the job were some payment discrepancies and how to deal with them
- most enjoyable part was working with the public and internal personnel – less