Pros: great pay, great coworkers, good quality/quantity of work
Answering phone enquiries, using specific computer programs, answered the enquiries as well as entered health care payments and information. Co-workers were great to work with, however, some less knowledgeable than others. Hardest part of my last job there was dealing with amendments of payments, some errors had to be dealt with and could be quite extensive to amend. Most enjoyable part of this job was the variety of work and the people I worked with, also working on the phone dealing with the public, while difficult at times, for the most part it was rewarding, when people appreciated the time you took to talk to them and listen to their concerns.