Customer Service Representative (Former Employee) – Raleigh, NC – 7 September 2017
They are firing people left and right. No job security and poor management. They give advancement to their friends and not to those that are qualified. Turn over rate is crazy high. They say one of their pillars is trust but they aren't loyal to anyone but themselves. If you are desperate apply here, then get out fast. They expect so much but do not want to pay you anymore. It's a glorified call center so run away!
Free fruit, coffee, and onsite small gym with trainers.
Counsellor and Case Manager (Current Employee) – London, Greater London – 19 July 2017
This company runs a tight ship. The quality procedures are exacting and it's sometimes feels that such procedures overshadow the intended company culture of respect responsibility collaboration, playfulness, resourcefulness, commitment and trust.
Global Partner Liaison (Former Employee) – Raleigh, NC – 28 June 2017
Working at Workplace Options was a truly unique experience. The visionaries that created the company operate it with the same passion that they have put into the products themselves by focusing on the work-life balance of their employees, and creating a positive and relaxed work environment that still meets high demands and hard deadlines.
Working in a cubicle surrounded by other clinicians speaking with people who are often in a MH or SA crisis is not ethical or a comfortable work environment. Management does not offer support or take heed to suggestions to make the work environment more bearable and you are pushed to meet quotas and take as many calls as possible without really providing sound clinical work. There is no privacy and other co-workers conversations are often heard in the background when providing counseling. The company promotes wellness of the clients, however, drops the ball severely when it comes to the wellness of the employees.
no flexibility, short breaks, minimal to no managerial support
Personally, I really enjoyed working at WPO. I know some people complain about micromanagement but I think it largely depends on your department manager. I had a great supervisor who was extremely helpful. I think this is a great job for someone looking to start their career. There is opportunity to grow your professional experience and there is never work that is needed to be taken home. The company values well being but, because it is so large, it is hard to stand out or earn a raise.
On site gym, daily free fruit, great coworkers
Stagnant pay, can easily be lost in the large company
Counsellor (Former Employee) – Ealing, Greater London – 8 April 2017
This role is a highly pressurised. The clinical manager is unbalanced she used to work in a prison as a probation officer, your constantly walking on eggshells! The HR lady is incompetent! There is no support for the counsellors and there is no flexibility. The only plus is that the people I worked with were like-minded. The fact that they always have a vacancy posted gives you an indication that there is a huge turnover of staff and the corporate environment is such a contradiction to the warm, relaxed emphatic environment that you would expect in a counselling environment. There are only a handful long term employees at this company of which they appear to look extremely frazzled always off sick, constantly distressed- they compromise their well-being for their love of money and not quality of life.
This place may look like the bomb to you, like the ideal workplace, but is not. Management will scream at you for no doing what they asked you to do in a timely manner (and when you did not get the proper training for it). Other co-workers will refer to you as a body in a chair, and even make fun of you if you make mistakes. I was even part of a conversation between 2 co-workers staying that I was there just because I was bored at home and waiting to be knock up! Management find out about it, and did not do anything to remedy the harrasment, They do not pay overtime, and the levels of stress are the worse.
Great company but management needs alot improvement and experience. There's no compassionate when employees are sick. It's the job first, not the employees that make the company run on a daily basis. You can be working there for years and looked over for alot of opportunities. New employees come in making the same pay you're making and you've been there for years. The make false promises on raises, they even say we don't offer increases..
Telephone counsellor/case manager (Current Employee) – London – 26 September 2016
Corporate Company that focuses on productivity and performance as Its main aims. This company does not encourage therapist to use their autonomy and leaves little for growth and development. An environment where , you are constantly monitored. There is a lack of trust for the employees. Constant auditing where an atmosphere of fear is created with constant stress around performance and productivity makes employees like myself feel burnt out with little motivation to stay,
Wellness Coach- Full time (Current Employee) – Raleigh, NC – 13 February 2016
This company is a great company to start for if you are looking to get experience. I have been here for 2 years and some months and it has been a great experience and I have learned a lot about data management and just how to first serve members.