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8 reviews

Workplace Options Employer Reviews

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Good first job
Child Care and Intake Consultant (Former Employee), Raleigh, NCMarch 27, 2014
Pros: subsidized food, free gym, personal training for very cheap
Cons: only 30 min lunch break, must work some/most holidays/snowdays/etc., sitting at a desk for 8 hours/day
Great for people starting out in the working world. Great people that work there.
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Customer Service with a home environment and amazing work culture
Back Up Care Advantage Specialist (Current Employee), Raleigh, NCFebruary 25, 2014
Great company to work for. Managers and co-workers are working toward a common goal, and the work culture cultivated a very friendly environment.
As with any customer service job, the hardest part is getting reprimanded by a customer for something you did not do or could not control.
The best part of this job, was knowing you were helping people immediately.
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Counselors with ethics need not apply
EAP Counselor (Current Employee), Raleigh, NCJanuary 17, 2014
Pros: heat and a/c
Cons: no freedom, micromanagement, unfulfilling work, monotony, no job security, lack of support
Do you like being tied to a cubicle for at least 8 hours every day without a break? Do you enjoy feeling guilty about taking your 30 minute lunch? Does lying to clients about their company "benefits" sound fulfilling? Does sucking up to management give you a thrill? Do you like being asked to come to work on your day off because the company is chronically – more... understaffed from high turnover? Do you find it clinically appropriate to have all of your client interactions recorded and saved in a database, then evaluated by managers who have no clinical background? Do you define "positive work culture" as meeting with your friends to cry about the lack of support in the bathroom together? When you take a vacation, do you like wondering if you'll have a job when you get back? If so, then Workplace Options is the place for you!! Workplace Options boasts an oppressive work culture with micromanagement, constant surveillance from supervisors, competition against your co-workers to see who can "help" the most clients (translation: get them off the phone as quickly as possible since the company is paid per call), and the least fulfilling job you will ever have as a counselor.

This place is a nightmare. There's gotta be something better out there. – less
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Innovative and productive place to work
Sales Services Manager (Former Employee), Raleigh, NCAugust 6, 2013
Great place to work with opportunity to advance. Excellent training programs.
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Very low salary, horrible people to work with. No one cares
user (Former Employee), londonMay 26, 2013
Pros: salary offered only good for students, or someone who lives with family and dont have to pay their rent
Cons: office snitching, low pay, back stabbing, horrible supervisors not minding their own business
Supervisors pushing their own work on to others. People who care because they are being paid to do so. Good benefits however your not getting paid enough to use them.
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A HORRIBLE place to work- Don't waste your time applying!!!!
Tax/Finance Consultant (Former Employee), Chesapeake, VADecember 4, 2012
Pros: pay is decent (mainly for finance and tax consultants), no other pros
Cons: horrible management, no growth opportunities, unorganized, etc.
Don't waste your time applying here unless you are willing to tolerate dealing with 1) horrible management 2) high health insurance costs 3) unprofessionalism 3) being locked down to a headset 4) no breaks 5) uneccessary micro-management 6) immature supervisors 7) lack of confidentiality 8) significant lack of resources to effectively do your job 9) – more... instability 10) additional job tiltles without increased pay 11) and a VERY high turn-over rate!

Supervisors do not have common sense or effective management skills but this is overlooked as one of the main factors that causes employees to be unhappy. I have seen so many GOOD employees quit or be terminated for reasons that could have been resolved with effective management techniques. Favortisim is evident at this workplace, if you kiss up...you move up.

I would not recommend this workplace to anyone I know. The most enjoyable part of this job was when I clocked out to go home for the day (although I usually left with a huge headache that would go away as soon as I left the building).

Tax season was horrible!!!! This company is very unorganized and not open to change for the better. Team Lead lacks common sense and has NO work experience in finances, taxes, or management- all things needed for the finace/tax department to be successfully managed! Financial consultants are giving tax advice over the phone (with NO background/training in taxes at all). Tax consultants were forced to give callers financial advice (budgeting, credit counseling, identity theft, etc.) and they had NO background/training in this area. TAXES and FINANCES are VERY different but again management does not step up to alleviate this issue. Instead, they find other irrelevent things to do and complain about.

Instead of considering the military service members who should be receiving the BEST service ever, this company is too worried about portraying a stellar workplace/service in attempt to retain this government contract. They cover up the true mess that lies beneath!

Beware that once the truth is evident, I am sure this contract will not be renewed! Unfortunately this means layoffs for current employees. Once again, Don't waste your time!!!! – less
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Uncreative, Monotony but great Benefits and Management!
Wellness Coordinator (Current Employee), Chesapeake, VAOctober 1, 2012
There is unfortunately not alot of room for creativity in this position; however I undertook another positiont that peeks my interest. You also do not get paid more for positions such as training and wellness coordinator because there is a military contract in place. The worklife balance, management and benefits of this company are stellar!! If you – more... are a military spouse this may be a perfect position. They work perfectly with your schedule and the benefits package is unbeatable. – less

About Workplace Options

Workplace Options is the world's largest provider of integrated employee effectiveness services. Headquartered in Raleigh, NC – Read more