Mentally exhausting due to poor management
Clinic Secretary, Toronto, Ontario - September 11, 2015
Medical Secretary working both front and back office for numerous departments. Typical day would consist of checking patients in/out, booking appointments, reminder calls, preparing charts, pulling charts, processing referrals, copying charts, loose paper filing etc. Way to much gossip amongst staff (flow coordinators, secretaries, volunteers and doctors etc). Made for a very uncomfortable work environment for one that's main focus is PATIENTS. Mangement is horrible and can easily manipulate and reverse situations to make employees feel at fault.