Wages were well below industry average when compared to accurate data. Employee Benefit pkg was changed occasionally to advantage of employer. Impossible to identify culture/values because what management said was too often at odds w/ what was expected. Too many excellent fellow employees discovered too late how little their contributions were appreciated; job security was non-existent. A Union might have been a good thing here. Most managers had no clue regarding the actual amount of work required to accomplish the goals set. Those that tried to improve such situations were almost always overridden by the more remote (& less capable) upper management. Work/life balance was (mostly) ignored when it suited management short term goals.
At first it was a decent place to work. Wages were OK but not great. Occasionally there were perks such as free meals & paid time off. Company resources (shop, tools, vehicles etc) were reasonably available for employees to borrow/use. Time was allotted (& not infringed upon) for any extra work required (ie: clean up @ end of day). Gradually things changed; wages did not keep up w/ inflation, perks reduced, staff functions drastically cut (most notably Christmas parties) or scheduled during work breaks, resources severely restricted and work demands increasingly unreasonable & without adequate compensation.
Towards the end of my employment a typical day would start as soon as you arrived (even if early) and usually end 5-10 min later than normal work hrs w/ few or no breaks in between. I can count on one hand the # of uninterrupted coffee/lunchmore... breaks I had during the last yrs. Little of that extra time (before/after & breaks) was compensated for by overtime payment. Of course, if one was minutes late in the AM (or left slightly early) it was a VERY different matter. With few exceptions I can state that my fellow workers were among the best I've experienced anywhere. I will also state that the exceptions were among the worst; one of which was as useful as a screen door in a submarine. Incompetence personified. My most enjoyable moments were when I had done something well, plus the appreciation a lot of customers showed as I served them. It's unfortunate that same appreciation didn't show up on a paystub but no doubt management bonuses were based on profit margins. The hardest thing to do was deal w/ those who didn't know their job or were simply too lazy to do it. To the best of my knowledge they're still there.less
early experience good
as time progressed it was much less a good work environment.
Inside Sales Representative (Former Employee) – Olds, AB – 10 April 2017
This is a good place to gain experience, gain knowledge and apply your skills. Education is available when time permitting which benefits all parties involved. Management can be an obstacle with regards to advancement and ability to relocate is a definite asset.
Reasonable hours, education programs
Limited opportunity for advancement without relocating
Branch Buyer (Former Employee) – Vaughan, ON – 28 February 2017
They will use you and through out. They restructure every 3 years with no reason. Job in Corporate office is boring and useless. No one wants any improvement, everybody just sit there to get their salary.
Material Handler (Former Employee) – Milton, ON – 21 February 2017
Company sets quota's that are too high to meet. They want you to work as fast as possible and make no mistakes. Logically it is impossible to have both, as the faster you go the more mistakes you will make. If want overtime work it goes by seniority so new employees never get to work when they want. Lots of employee turnover, for every 10 people they hire, only 1 or 2 remain after 3 months. Supervisors are not very friendly, probably because they know they will have to terminate you in a few months.
Volunteer Work (Former Employee) – Calgary, AB – 13 February 2017
We volunteered to count inventory. It was fast paced but worth the time spent. It was a long process but once it was complete it was very comforting. The workers were kind and helpful, also easy to work with. The hardest part was keeping track of everything. The most enjoyable part was working as a team.
Accountant (Former Employee) – Burlington, on – 10 February 2017
Terrible place to work unless poverty is what you want. Management is terrible to their employees. I can't honestly think of anything that made working there worthwhile. Oh, except free parking. Management is rude to all the employees
Branch Supervisor (Current Employee) – Fort St. John, BC – 24 November 2016
Management should be more engaged with employee needs. Good environment and work place that is flexible. Daily tasks are laid out to ensure everyone is aware of duties and responsibilities, Understaffing is an issue in most branches.
Warehouse Returns and Warranties (Former Employee) – Calgary, AB – 4 October 2016
Worked her for 2 years and a couple of the people are my best friends but the rest of them including all the management are in their own world where they do whatever they want and pick on people till they quit.
Customer Service Representative (Former Employee) – Burlington, ON – 4 August 2016
Pay is terrible. You start at a below average rate, and they promise there is room for growth. Then they start piling more and more work on you, to the point where it is impossible for one person to accomplish. There is never any proper raise or growth in the company. They eventually run you into the ground, while you stay late and do extra work. But never does anyone so much as say thank you. Especially not the managers. The managers think they are better than the rest of the employees and treat them like garbage. You never get a raise, you never move up in the company. If you are trying to be a good employee and stay late or take on that extra workload, they will take full advantage of you and then come to expect it. Stay away from this company.
Inside Sales Representative (Former Employee) – Scarborough, ON – 11 July 2016
What I thought was a good company to work for turned out to be not true. Wolseley is one of the worst companies I have worked for. They asked their employees to jump over the moon without giving them anything in return. Management is not helpful at all and does not give you answers to questions regarding job security. Overall do not work for this company, there are far better options out there.
Marketing Specialist (Current Employee) – Burlington, ON – 3 June 2016
Good place to learn, develop skills... the GET OUT. The company does nothing to retain employees until they are already reviewing a new job offer. Upside is that they are open to giving employees the opportunity to take on new skills/roles. Work week is 45 hours and most of us still stay late because all departments are understaffed.
BUSINESS ANALYST (Former Employee) – Burlington, ON – 5 May 2016
Management is out of touch. Does not care for any employee less then a manager. This company operates like it is in the 70's. Not professional at all. Expects loyalty to be given and never tries to earn it. Regularly dismisses employees without cause if you have an opinion other than management. Worked in IT department and it is so backwards. Has no vision and management are not professionals.
Inside sales/purchasing (Former Employee) – Alberta – 4 April 2016
No formal training, thrown to the wolves in a sink or swim atmosphere. Was laid off due to lack of work, and months later I see my old position posted. I was promoted quickly, duties and responsibilities grew as my pay was never recalculated to such changes. I worked with one other employee that was not very motivated and the majority of the work fell onto my shoulders and if things got forgotten or went undone I would be to blame, not the guy watching movies and napping all day..... the only reason management got 3 stars is because the manager that is retiring is AMAZING! He was very honest about the short comings of the day to day operations, and he was appreciative of my accomplishments and very fair to sit down and discuss my shortcomings. The manager hired to replace the amazing manager was pompous and very sexist. If the 4 of us would start a conversation, the manager in training would completely ignore all of my input, or become outright rude and belittle me into not being a part of their conversation. The lazy co worker was only kept for the fact he has personal connections to a high priority customer, and that he had been there for almost 5 years. My amazing manager was torn between productive employee and guy with connections, and being there only a few short months I was let go for the off season. No job stability whatsoever. Although I learnt alot of positive skills from this job, I also learnt that working hard got you no where and it was a hard pill to swallow.
No support/training, Upper management "blames", doesn't solve
Branch Manager (Former Employee) – Hinton, AB – 18 December 2015
I worked at Wolseley Industrial for almost a year. There was almost no training beyond the basic necessities to fill out sales orders. Upper management has all kinds of demands and ultimatums with almost no support or aid in accomplishing those goals. A lot of words with no action and high expectations from "superiors" without anything to base those expectations on.
A poor company to work for and they will not show you any appreciation for any extra effort you put into your job.
The company is loaded with 25+ years employees and room for advancement is basically nothing. Your chances of being fired are better than ever being promoted or getting a raise.
People who ask for raises and fight fot higher wages suddenly do not work for Wolseley anymore.
I do NOT recommend working for Wolseley anywhere in the world because for all their talk about how "our people are our greatest resource", they don't mean the people they hired recently. "Our people" refers to the upper echelon clique that you will most likely never be a part of.
Steady work, busy environment, high pace, big company that won't run out of money.
No appreciation, no accountability for upper management, cliquey environment. You are nobody until you've worked there for 20 years.
Credit Manager (Former Employee) – Burlington, ON – 3 December 2015
However, when you start your new "dream job" at Wolseley you quickly find out that:
- You will have to go back in time and work on systems that are 20 years old and still working because they are "duct taped together"
- The Senior Leadership Team (SLT) is incapable of developing or delivering on a strategy or of meeting their financial targets
- Employee Engagement is poor and attrition at Corporate is exceptionally high
- You were probably considered a high performer in your previous company, yet at Wolseley you will never be able to do anything right. This will erode your sense of self confidence and self worth
- Over time the wind will be sucked out of your sails and just when your level of confidence and worth is at an all time low and you are questioning your capabilities, they will "restructure" once again and your role and you no longer have a place in the company.
If you live in Burlington, corporate office is convient
No vision or visible leadership, benefits are costly and are poor, salaries are low, raises not forthcoming, bonuses rarely achieved, demotivating and demoralizing environment