Wipro Employee Reviews

Found 42 reviews matching the search
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Fun workplace with good work/life balance
Team Lead/Supervisor (Former Employee) –  Brantford, ON30 August 2016
I really enjoyed working for Wipro. The team leadership was encouraging and helped me start a career instead of just a job. The company had great benefits, genuinely competitive pay, and fun events. I wish I could have continued my employment with the company but the location was closed and there was no where to relocate. The only con was that management was a bit too lenient with employees who were unwilling to work.
Pros
Fun events, competitive pay good benefits, good work/life balance
Cons
Job not secure, no room for transfers, some employees were unwilling to work
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No longer operating in Brantford
Floor Support/ Data Provisioning (Former Employee) –  Brantford, ON14 August 2016
This company no longer is open within Brantford.
Work life balance was poor. Rotating shifts were difficult. No room for advancement. While I worked there, they did pay above min. wage.
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Fun place to work where I learned a lot about the job and was able to gain hands on experiences
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Brantford, ON5 October 2016
This job was a 7 week placement for my externship. I really enjoyed working with the public and assisting the doctor. I am a people person and with this job I was able to learn new things and also use my strong communication skills.
Pros
dealing with the public
Cons
no job was available after
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Not the most fulfilling job
Technical Support Specialist (Former Employee) –  Brantford, ON6 August 2015
Technical Support involves long hours of helping people with problems they should be able to figure out themselves with ease. Less than ten percent of these people will say thank you, and over twenty percent are going to scream at you or be verbally abusive. This is just the job, the company has good benefits, training and management strategy, but Tech Support is a rough role to fill at the best of times.
Pros
Good pay and benefits
Cons
long hours and angry customers
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Wipro is a poor and cheap company
Senior Communications Specialist (Current Employee) –  Edmonton, AB26 May 2016
Wipro is off shoring all available positions. Company will treat you like a number and does not care about its employees. Everything is very impersonal and you are very disconnected from corporate head office.
Pros
You can transfer to a lot of major citys if you would like to relocate
Cons
Large company with very poor company resources for its size
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Professional, competetive
Senior Consultant (Current Employee) –  Mississauga, ON19 September 2016
Great Organization! A global information technology, consulting company, with 170,000+ workforce serving clients in 175+ cities across 6 continents. The company posted revenues of $7.7 Billion.
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Company is based in India and as a result payroll issues are not handled in a timely manner.
Customer Service Agent - Technical Care (Current Employee) –  Brantford, ON4 October 2013
Wipro is a large company with offices world wide and most recently in Canada. However they did not take the time to become familiar with the Canadian workforce or the government policies.
Any issues with payroll take weeks and even months to be corrected.
Management has demostrated an obvious lack of knowledge of the call centre enviroment and does not respond well to the demands of the client or the concerns of the agents.
In a few years they will be a great place to work, I'm sure, but they are still in the infant stages and as a result the atmosphere there is strained and agent moral is low.
Pros
Awesome benefits
Cons
Poor individual recognition and disciplinary tactics that resemble life in kindergaten.
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A good place to build experience
Technical Solutions Representative (Former Employee) –  Brantford, ON11 April 2015
Wipro provides excellent and full-job training. The management team has been promoted from within, so the staff is familiar and comfortable with those they report to. The atmosphere is a positive one with staff, managers and the client all working together to boost morale.

Unfortunately, like most call centers, there isn't much job security. The place closed down without much notice to it's employees.
Pros
Flexible hours
Cons
No job security
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work with supportive worker in fun
Technical Lead (Current Employee) –  Toronto, ON28 April 2015
Good exposure.
Co worker are supportive.
Management is ok.
Not enough growth Opportunity.
Minimal salary hike.
No Benefits for long term employees.
Pros
Good oppurtunity
Cons
Salary Hike, Career growth
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Awful expierience for the duration of my employment
Tech Support Agent (Former Employee) –  Brantford, ON3 October 2012
For the 5 months I worked @ Wipro, not one of my pay cheques were calculated correctly, when I asked for an explaination They also (during orientation) stress a certain dress code, which is NEVER enforced. There is no communication between employee, supervisor and management. When ask to book days off in advance, when the time came (that you previously booked off) there was 'no record' of you booking time off. The company is based out of India and still gears trainging/ethics/expectations towards that culture/lifestyle.
Pros
great location and employees
Cons
no heads up for scheduling, no communication, always payroll errors
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wonderful working atmosphere
Office Assistant/ Customer service rep./ full time (Former Employee) –  Brantford, ON30 October 2015
I loved this postion, helping customers and fixing the issues that troubled them. overall wonderful co-workers and helpful HR.
Pros
helpful and supportive managment team
Cons
job security, lay offs
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Not for the employee
Manager (Former Employee) –  New Jersey17 September 2012
Wipro is great it has grandiose dreams for advancement and growth. The problem is that there is such a high turnover and pay is so low that there is nobody to support the dream. If you are a go getter and do not mind working around the clock 24/7 with nobody to turnover to and no acknowledgement of your hard work then this is the place for you. The people you work with are war torn so your colleagues are great and supportive. The problem is that they too are overworked but honestly is this the way to run a business that could actually be what it purports to customers. Unless you are such a cold strategist that you do not mind manipulating people to work non stop and love to make them feel guilty if they need time off etc then understand this is not a company with any concern for the employee.
Pros
tons of work
Cons
not enough support or resources to truly initialte company goals
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Very good and proud moments from Wipro
Sr Software Engineer (Current Employee) –  Burnaby, BC10 September 2014
The Knowledge gained from this organization, my colleagues is priceless. Always felt safe within the organization in terms of job security. A day in Wipro is always fun and rocking which makes it really productive.
Pros
Job stability and security
Cons
Management
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A fast paced environment that required much technical knowledge.
Citizen Services Officer (Current Employee) –  Edmonton, AB1 October 2013
A typical day on the job would include taking calls from Bell Mobility customers having technical issues with their cell phones, and other mobile technologies. The job relied on employees quick assessment of customer issues using various computer programs and databases. Management was there for help on issues that were not straight forward and for continuous improvement and training purposes. The hardest part of the job was to solve problems quickly well at the same time providing a good customer service experiences for the customers. The most enjoyable part of the job was helping people solve problems that have been causing them much grief and seeing how happy that made them.
Pros
Intelectually stimulating, Flexible hours, central location
Cons
low pay, some stressful customers
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productive and interactive workplace
Call Centre Agent (Current Employee) –  brantford ontario25 May 2014
great in regards to hours and flexability, however intercon had no room for advancement and the management team were not available to address employee concerns when they arise.
Pros
good pay and flexible hours
Cons
management is not supportive
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Wipro LTD
Bell Technical Support (Former Employee) –  brantford8 April 2013
good company, bad parent contract provider.
show up, handle phone calls, go home.
i learned that some cell phone providers care little for their customers and more about their stock prices.

the manager i had was the best person i have worked under in my entire employed history.
hardest part of the job was ignorant people telling us how things should and expecting other people to do their leg work.

best part of the job was that when it was slow, and if you were able to keep your evaluations above a certain point, you were free to do what you wanted between phone calls and during pro-longed hours of down time.
Pros
great benefits.
Cons
working for bell canada
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people there were great to work with
Customer Service Representative (Former Employee) –  Brantford, ON5 October 2014
the people I worked with were great, the management leaves something to desire
Pros
the benifits were great
Cons
work environment leaves something to desire, way to much stress
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Fast Paced Environment
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Brantford, ON1 December 2015
A launch of a new call centre is trying at times. Handled very professionally and although the work was busy it was always nice to feel appreciated and made you want to come to work
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fun workplace with prestige
Technical Support Specialist (Former Employee) –  Brantford, ON23 March 2015
high volume telecommunications call center,
fun working environment. great benefits
My responsibility was technical assisting customers with issues arising on their cellular devices.
I worked with awesome people who were always ready to help.
Pros
prestigious workplace, employee benefits, pay
Cons
unstable hours often leading to them sending people home early
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Stressfull and Unreliable
Technical Support Agent (Former Employee) –  Brantford, ON1 June 2015
This was a difficult job and most of the training staff tried to make it easier. Unfortunately, they could not pay their employees on time because the company is run from India. And then they would underpay what was already late. The people are generally in a horrible mood due to the stress of working at a call center and no one is willing to make a difference in anything. If you take this job, do it because nothing else has worked out.
Pros
Training Staff and time wasting
Cons
Stressful and ridiculous hours
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Overall rating

3.8
Based on 4,907 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.2
Job Security/Advancement
3.7
Management
3.4
Culture
3.7