A motivating job to learn new technologies all the time.
Senior Software Engineer (Former Employee), Bangalore, KA – April 10, 2013
Working with computers were not new to me, but working with HP - UNIX system was. With the help of the internet and the computer itself, I could learn and plunge into the project, which was basically a project on Telecommunication; involving networking of machines and equipments. I thoroughly immersed into the work and it was soul filling experience, – more... to find solutions to problems that arise every day. – less
Sr. Tech Support Associate (Former Employee), Hyderabad, India – April 9, 2013
lot a politics, mgmt is not friendly, makes you work overtime without pay and the list never ends.. glad i left the company. but i still respect it since it was the first company i worked at. learned a lot of things the hard way
Bell Technical Support (Former Employee), brantford – April 8, 2013
Pros: great benefits.
Cons: working for bell canada
good company, bad parent contract provider. show up, handle phone calls, go home. i learned that some cell phone providers care little for their customers and more about their stock prices.
the manager i had was the best person i have worked under in my entire employed history. hardest part of the job was ignorant people telling us how things should – more... and expecting other people to do their leg work.
best part of the job was that when it was slow, and if you were able to keep your evaluations above a certain point, you were free to do what you wanted between phone calls and during pro-longed hours of down time. – less
AM-Business Planning and Sales Operations (Current Employee), Delhi, India – February 3, 2013
Pros: travelling due to business reasons
Cons: low salary
My day starts with screening emails and responding to the most important ones. Post that I hunt for local vendors to traing the Global Sales and Presales team at Wipro. I also go through a lot of market reports to get an understanding of the trends in the market and how the sales team can be enabled to function better. Since I am the single point of – more... contact (SPOC) for the entire Sales team, I also have to look after the technical issues faced by the team while attempting to complete -elearning courses. Identifying training needs with respect to soft skills, domains and sales is also a major part of my daily responsibilities. I also share a daily report with my Supervisor on the progress of course completion by the sales and pre-sales team. Time Management is one thing I have learnt in this dynamic and challenging role. Since I have to work on MS Excel a lot, I took up a 2 month professional course in Excel. It has helped me a great deal. Things that would take me an hour now just take a few minutes thereby saving me time. The management has been very supportive ever since I joined Wipro. I get along well with my co-workers. I have never had an argument with anyone in my team. I could always find a peaceful way out. My role requires to help the Global sales team function well. Since the people in the sales team are all top-notches the most challenging part of my job is to have them spare some time to complete the training courses. The challenge is I need to get it complete by a certain deadline and these people do not have much time to undergo a training. Hence. it becomes very difficult at times though I have succeed almost all the times. This role keeps me on my feet. It never gets monotonous at work. Getting a bird's eyeview of things is always pleasing. In this role I get to interact with a lot of different people and get to know what is happening in the industry. – less
Awful expierience for the duration of my employment
Tech Support Agent (Former Employee), Brantford, ON – October 3, 2012
Pros: great location and employees
Cons: no heads up for scheduling, no communication, always payroll errors
For the 5 months I worked @ Wipro, not one of my pay cheques were calculated correctly, when I asked for an explaination They also (during orientation) stress a certain dress code, which is NEVER enforced. There is no communication between employee, supervisor and management. When ask to book days off in advance, when the time came (that you previously – more... booked off) there was 'no record' of you booking time off. The company is based out of India and still gears trainging/ethics/expectations towards that culture/lifestyle. – less
Manager (Former Employee), New Jersey – September 17, 2012
Pros: tons of work
Cons: not enough support or resources to truly initialte company goals
Wipro is great it has grandiose dreams for advancement and growth. The problem is that there is such a high turnover and pay is so low that there is nobody to support the dream. If you are a go getter and do not mind working around the clock 24/7 with nobody to turnover to and no acknowledgement of your hard work then this is the place for you. The – more... people you work with are war torn so your colleagues are great and supportive. The problem is that they too are overworked but honestly is this the way to run a business that could actually be what it purports to customers. Unless you are such a cold strategist that you do not mind manipulating people to work non stop and love to make them feel guilty if they need time off etc then understand this is not a company with any concern for the employee. – less
Productive and fun place to work. Got trained on Six sigma concepts.
Team Leader - Technical Support (Former Employee), Pune, India – September 6, 2012
Pros: lots of trainings/ certifications
Cons: 24/7 work environment
I was responsible for mentoring a team of 31 technical support associates. •Responsible for Rostering and scheduling 600 + FTE working in different skills (Voice, Back Office and Email) •Implemented & Managed IEX (rostering and break mgmt s/w) •Designed an outlier mgmt. program to improve performance which was accepted all across the floor within my – more... process. •Generating revenue, production, FTE and other reports sent to the client. •Responsible for awareness & compliance to BS7799. Ensuring SOP adherence and COPC compliance, •Taking Continuous Improvement Initiatives, actively seeking opportunities to improve services within own area of responsibility. – less