Fast paced days, good food, professional
Telesales and customer service rep (Current Employee) – Winnipeg – 23 August 2015
A typical Winnipeg Free Press day starts with the computer where 4-5 different windows are waiting with tons of work. My job was to provide customer service and I did serve them in every possible way which includes providing support over the phone, answering their questions, put vacation stop, resend missing paper, transfer the newspaper to a different location, send today's paper tomorrow, tell them about how our promotions work, call-backs, e-mail answering, etc. We used to use different software and webpages to provide support to our customers. A very fast paced workplace with a very little time to think about something else. But there were enough break-times to enjoy the food and daily newspaper at the Free Press Cafeteria.