Customer Support Representative
Windward Software – Penticton, BC
Do you have great customer service and technical skills and enjoy solving problems? If so, this could be the job for you!
We are looking for a detail oriented problem-solver with exceptional communication and customer service skills to work through and resolve customer support issues. Your solid work ethic, meticulous attention to detail and ability to prioritize your workload is important to overall customer satisfaction.
You should have knowledge of PC hardware, operating systems, software installations and configuration, some database knowledge and basic networking and printer knowledge. Accounting experience, business knowledge, computer troubleshooting and exceptional customer service skills are a definite asset.
This position may require emergency support coverage off regular working hours and some off hours emergency call support on a rotating basis. A valid Class 5 Drivers license and current passport is also required for onsite customer support.
We offer a competitive salary, benefits package and the opportunity to work in a great environment.
Please send your resume and a cover letter telling us about yourself and why you would be a great fit! While we appreciate all interest, only those selected for further discussion will be contacted.