Windsor Family Credit Union Employee Reviews

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Great place to work with a nice atmosphere
Member Consultant (Former Employee) –  Windsor, ON23 July 2015
The typical day centred around meeting with and discussing financial planning and transactions with members. Large amount of information had to be retained about the credit union and its culture as well as training for financial planning for members. Management and co-workers were friendly and genuinely concerned with the success of the team. The best part of the job was working with members and assisting them to achieve their financial goals.
Pros
Excellent benefits and pay nice atmosphere and culture to work in
Cons
Limited time with each member due to credit union popularity
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Not the place for you
Member Consultant (Former Employee) –  Windsor, ON6 August 2015
Before you consider going through the 5 stage hiring process, you need to know a little more about WFCU. Everyone that gets hired though the credit union will be hired part time. Rarely do you get hired full time. Expect to work every single Saturday and Sunday.

A typical day is helping members with their cashing of cheques or making deposits. As a consultant you are also to reach goals of over draft, credit cards and loans as well as line of credits. You will be giving a goal of that. Also cold calling, you will have goals for that to.

it is difficult and stressful as you usually have a lot of stuff you are working on, but need to help members that are waiting and never getting to finishing the work.

Fair warning, do not make a mistake, otherwise start looking for another job, as you will be gone quickly. Your pay with be low 30s either salary or in the range of 15-17.

The turnover within this company is the highest i have ever seen. They cant seem to hold onto their employees. For a company that has 200 employees, it is not unusual to see 1-2 employees every two weeks either leaving or being fired. Also be prepared to work an extra 30 minutes a day without pay.

so before you consider working with the credit union, just remember the things here. This is not your typical bank job, you will be doing both sales and service. expect stress to come and you will have management on you for every mistake you make.
Pros
vacation, personal days
Cons
low wage, work longer hours on thursday friday
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Learning new material everyday
Member Consultant (Current Employee) –  Windsor, ON3 November 2015
Positive learning environment with room for growth supportive management and HR team in helping new hires develop. Many different positions available make moving around the job easy which is important for development.
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Different Setup from Usual Bank
Member Consultant (Former Employee) –  Windsor, ON26 June 2014
Hybrid sales/service role, where you take on both the transactional and advisory role with the client. No traditional teller line, customers are brought into an advisors office to do day-to-day transactions as well as receive advice on investments/borrowing. Management and co-workers were supportive. HR policies and perks were excellent.
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fun and productive, good work environment
Runner (Current Employee) –  Windsor, ON9 June 2012
check in with another employee, would be assigned a concession stands and would go and check in by swiping a card to show what time I came into work at and hand people food (hot dogs, nachos and cheese. pretzels, etc) and beverages as well, when shift was done go back to the machine and check out to know how long I had worked and that's it.
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Overall rating

3.8
Based on 6 reviews
5 stars
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.3
Management
3.2
Culture
3.5

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