Co-workers are awesome, lengthy/semi-boring training, salary and benefits are not competitive and satisfying
Pros: free unlimited phone service as long as you worked there.
Cons: short-staffed. if someone got sick, and there was only you two scheduled for that day, there are not shift differentials, customers yelling at you for mistakes you did not make, lengthy training, salary and commission is the worst.
Typical day at work: Sell cellphones and plans..Deal with a large number of warranty issues and network complaints.
Hardest part of the job: Fixing customer service call-center mistakes, Unhappy customers yelling at you for the service they receive.
Most enjoyable part of the job: When it's not busy, you get to chill with your co-workers.