Excellent Communicator, Great Motivator, Outgoing Personality
Store Manager (Current Employee) – Calgary, AB – 3 June 2014
• Recruit, develop and retain a high-performing sales, service and technical team. • Create a positive team environment that builds morale and personal esteem. • Mentor, counsel, coach and support the team by encouraging them to give their best performance. • Foster a culture of continuous improvement by being proactive and energetic in the work place. • Demonstrate the ability to multi-task and thrive in a fast paced environment. • Set clear objectives, monitor progress, take corrective action and control performance levels. • Determine customer needs and recommend the best solution.
Sales Representative (Former Employee) – Hamilton, ON – 5 January 2018
*responsible for keeping up to date with phone knowledge, current plans, and promotions *daily phone activations for pay as you go and monthly contracts *helped customers overcome cell phone issues and malfunctions *organized, maintained, merchandised, and cleaned store *responsible for sales targets each month and to reach a personal goal
Customer Service Representative (Former Employee) – Windsor, ON – 3 January 2018
Wind (now Freedom) was actually a great place to work...until they brought in an actual HR rep. After being threatened with refusal should an employee apply for stress leave, the entire mood went downhill. They then fired a bunch of really good agents for superfluous reasons, like not meeting targets despite being one of the top agents in their department.