WIND MOBILE Employee Reviews

Found 139 reviews matching the search
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Productive
Technical Support Specialist (Former Employee) –  Windsor, ON2 February 2017
• Responded to and resolved on average 42 technical-support calls per shift
• Escalated and delegated calls to appropriate team to ensure first-call resolution
• Applied a high degree of emotional intelligence to listen and diagnose the client’s needs in order to provide effective solutions
• Worked morning and night shift to accommodate department’s schedule needs and personally followed-up with customers to ensure resolution
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Setting new standards providing hassale free wireless
Regional Sales Manager (Former Employee) –  Toronto, ON9 January 2017
New company therefore, alot of room for improvement but management serious in regards to input from the from line staff,
Ample career opportunities presented to advance one's career.
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Great team work environment
Sales Representative (Former Employee) –  Mississauga, ON8 January 2017
Good team, good management and supportive crew. Sales targets were not too high and were met easily. Commission was good and the best part about this job was closing the deal. It was more fun than it actually sounds.
Pros
Company dinners
Cons
Long hours
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love what im doing just not the position
Sales Associate (Current Employee) –  Scarborough, ON27 December 2016
working there is ok helping people is great but its not enough money and not enough hours i want to be in a bigger company. what im doing just not the position.
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wirless inc wind mobile dealer
Sales Representative (Former Employee) –  Ontario22 December 2016
it is the worst company ever you should work these people just rip the customers and make money by fooling around them they even train employees to rip the customers. it is the worst dealer in Ontario, the wind should take some serious action against this dealership.
Pros
worst dealer
Cons
good fooling skills
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Great Job
Manager (Current Employee) –  Guelph, ON16 December 2016
Commission is great
Hours are great
There can sometimes be a language barrier with the customers
Other employees are great to work with
Great atomosphere
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Great experience
Customer Service Care (Current Employee) –  Windsor, ON2 December 2016
I love working for Wind Mobile great experience learn a lot and gain a lot of skills. There is a lot of great people that will help you and will make sure at the end of the day you leave happy.
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Good
QA Analyst (Former Employee) –  Toronto, ON7 November 2016
It was very good working with this company. There was very nice work culture and it was great to be part of this organisation
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In early stages of maturity as a company
Sr. QA Analyst (Current Employee) –  Toronto, ON27 October 2016
WIND Mobile is In early stages of maturity as a company. Still requires more structured processes as far as IT is concerned.
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Team oriented and exciting workplace that provides different challenges
Key-holder/Wind Specialist (Former Employee) –  Toronto, ON6 October 2016
A typical day working at Wind Mobile includes communicating knowledge about Wind Mobile plans and phones to provide solutions to customer needs. This also includes sales where I have worked with other Wind Specialist to be able to close sales as well as triage and provide solutions to concerned customers. The hardest part of the job is organization in regards to small kiosk. The most enjoyable part is working with my co-workers as well as being able to teach customers about mobile devices in which we can show them the advantages of different phones. I also enjoyed mentoring newer co-workers to be able to also succeed in this sales environment.
Pros
Commissions, bonuses, Team environment
Cons
Staff Turnover
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Ok for a part-time job
Sales Rep/Warranty Specialist (Former Employee) –  Calgary, AB22 September 2016
Working for WIND Mobile was not a bad place to go when I was looking for part-time work. It gave decent, stable hours with holidays off, but was open on the weekends for a few hours. Unfortunately there was no benefits as they would not allow for more than two people to be full time at any given store which usually was only the Manager and Assistant Manager.
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Fun place to work in with a lot of youth
Contact Center Representative (Former Employee) –  Toronto, ON30 August 2016
Handling client issues, taking care of my portfolio of clients and making sure I am satisfying their needs. I used to have the best supervisor ever, he motivated me and he improved my performance.
Pros
Free cokes
Cons
A lot of pressure
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good environment
QA Analyst (Current Employee) –  Toronto, ON30 July 2016
I am working at WIND mobile on a contract. It has a positive environment and a great team. Also got a chance to learn about people and their work.
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Good company to work.
Quality Assurance Analyst (Former Employee) –  Toronto, ON15 July 2016
Wind is the best company I had worked with so much opportunity to learn new technologies. Highly recommend to join for stable carrier & better growth.
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Productive workplace
Sales Representative (Former Employee) –  Burnaby, BC9 July 2016
A typical 9 hr work schedule per day
Learn to cash handling, deal customers, explain phones
Management is good
No co-workers with when working
Two days per week
Some customers are friendly
Pros
Valuable work experience
Cons
Schedule problems
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Hard working atmosphere
Security Analyst (Former Employee) –  Toronto, ON1 July 2016
I acquired this job after completing my undergrad, great place to start and learn right out of university. Worked a good amount of hours and was greatly rewarded for it.
Pros
Great training
Cons
Long hours
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zqzzzzz...
Sales Specialist (Former Employee) –  Kitchener, ON24 June 2016
the toughest part of this job is to explain customer that the coverage is pretty low as compared to other companies which gives you hard time.
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Balanced WorkPlace
HelpDesk Specialist L2 (Full-Time) (Former Employee) –  Toronto, ON13 June 2016
Better the Team, Better the Work, The management i was under was superb had excellent skills to let you loose in doing what your best at. Balanced workplace with a lot of opportunities to grow.
Pros
Food Parties
Cons
Schedule Issues
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Productive
Associate (Former Employee) –  missi13 June 2016
Overall, learned multiple skills to help start an area of work. The experience allowed me to get an insight of the retail life
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Very Productive and great workplace
Sales Associate/Assistant Manager (Former Employee) –  Surrey, BC18 May 2016
Great company if you love being a sales associate. Must have great customer service skills and be able to provide a customer with everything they need.
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Overall rating

3.9
Based on 141 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.4
Job Security/Advancement
3.3
Management
3.6
Culture
3.7