Line cook (Former Employee) – Niagara Falls, ON – 6 February 2017
A typical day included prepping and working as a team to complete the list for the day. Truly loved the staff that I worked with. I learned a lot about working with new people and working quickly to get a job done. All of the staff was very wonderful. Hardest part of the job would be getting everything done within the time frame, working long hours and not getting recognition for your efforts which made the work environment negative. The most enjoyable part was working with people who became long term friends.
Cashier/Customer Service (Former Employee) – Burlington, ON – 10 April 2017
WillIams Fresh Cafe was a great place of employment. The staff were all professional, positive and upbeat. I was with the store from the first day the doors opened, until it unfortunately closed down a few years later. The customers and cafe environment was always bright, even on the busiest of shifts it was well balanced with exceptional management and understanding by staff, management and customers alike. I was a day cashier / server and thoroughly enjoyed the position. I enjoyed serving my regulars and my dining room responsibilities which included sweeping & mopping of floors, dusting of fixtures, bathroom cleaning and windows. As well as assisting with stocking new food orders, making coffee's and working the barista station. Team work, and a positive attitude was consistent here.
great staff, excellent management, superb customers
BARISTA/CASHIER superviser (Former Employee) – Niagara Falls, ON – 31 March 2016
Amazing people, amazing employers. A typical day would include busing tables, taking orders, doing drive though, making drinks, making food, customer service, and working in a fast paced environment. the people are what I enjoyed most about working here.
Supervisor (Current Employee) – Burlington, ON – 6 March 2016
Williams Fresh Cafe is a balanced workplace which offers many opportunities to gain experience. I myself have gained experience as a barista, cashier and Supervisor. My typical day at work involves counting cash drawers, delegating responsibilities to the team. Management outlined their expectations clearly and were fair in doing so. The hardest part of the job was reconciling and making sure all cash amounts balanced at the end of the shift. The most enjoyable part of the job was being a barista and interacting with customers on a regular basis.
Barista, Cashier, and Supervisor (Former Employee) – Guelph, ON – 30 September 2015
These information might be obsolete, given that there's a new owner. A shift typically last for 6-8 hours for day shift, and 4-8 hours for night shift, with 30 minutes break. There's normally 8 people during day shift, and 4-5 people during night shift.
New owner apparently wasn't as good as the old one.
Barista (Former Employee) – Waterloo, ON – 15 April 2014
I was asked if I wanted a full time or part time position, I asked for full time. Apparently that was great for them. I started off working there with great thoughts about the place and the staff I had the same schedule every week. I worked hard and stayed whenever I was asked. As time went on, the hours I was getting slowly started reducing. When I questioned about this they said they thought I wouldn't mind and someone else really needed more. I did mind, and I let them know that. I was relying on them to give me the hours I needed. I was making great tips and was never complained about. I was always early and could make it to work to replace someone who called in sick. I was asked to take shifts so much I started getting too busy trying to catch up with my home life I had to start saying no. Then slowly the owners started treating me very bad, and accused me of not doing my job right when the shift manager told them I did everything I was asked. In the last few weeks of working there, after telling them I needed them to stop giving my hours to the part time staff they watched every move I made and ignored me and gave me horrible looks. One Friday after my shift I was expecting to go back to work on Monday, but instead over the weekend I got an email replacing my schedule for work, they were firing me. But since they had no reason to fire me they pretty much put words in my mouth saying I quit. Horrible owners. I had talked to the manager (who had no problem with my work habits) and was told this isn't the first time they had done this to someone for no reason. Andmore... it continued after I was gone.less
Manager (Current Employee) – Whitby, On – 17 October 2012
My Customers are what matter most. They all have a special place in my heart. I have stayed at Williams for 9 years for my customers. Sadly to say due to so much anger and negativity with owners, it has placed a sadness in my heart to have to venture off to another phase in my life. All of my co workers are hilarious and we have balanced how to keep each others moral up when the chips are down. Regardless of how hard it gets, we all manage to make each other laugh. Laughter is the best medicine. So, with this i leave you...I have laughed for 9 years to the point my tummy hurts and tears roll down my face. Now, with laughter still at hand, my tears are no longer from laughter but rather disappointment and frustration beyond my grasp to recover.
staff members sense of humor and compassion fully :)
owners anger and demeaning comments continuously every day :(
Store Front (Former Employee) – Whitby, ON – 21 September 2012
I show up to work , and let the supervisor know that i am here , clock in and grab my till and go to where i am needed , then i start my shift by stocking the shelves and talking to my co-workers, The Management was very nice and understanding when it came to family issues if you needed to take time off work. My co-workers are very nice , the hardest part of my job is when i have to deal with yelling customers. The most enjoyable part of my job is when there is a huge rush and the time goes by fast.