Sales associate (Optice & Camping)
Wholesale Sports - Edmonton, AB

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Job Summary: (Summarize in 2 or 3 sentences the main function of this position. Why does it exist?)

  • Provide prompt and courteous service to customers in order to maximize sales and customer service.
  • Promote the company’s image of quality and professionalism.

Responsibilities: (Describe the major duties assigned to this position. How are the end results achieved?)

  • Maximize sales and customer service. Support Power Hours.
  • Maintain merchandise displays.
  • Perform necessary housekeeping duties.
  • Practice professional salesmanship within C.A.R.E. program guidelines, in order to achieve maximum sales and provide the highest level of customer satisfaction.
  • Promote total customer service in a friendly way and as the most important consideration in every transaction.
  • Ensure that customer requests are processed appropriately.
  • Assist in other departments as needed.
  • Communicate stock replenishment needs to Department Manager.
  • Maintain product knowledge of merchandise in assigned department.
  • Is aware of and implements store policies and procedures.
  • Adheres to all loss prevention and security policies and guidelines.
  • Conforms to the company’s dress code and presents an image that is consistent with the company standard.
  • Complete light duty tasking, including shelf maintenance, signage and pricing.
  • Other duties as assigned.

Accountabilities: (List in descending order of importance 5 to 8 major end results expected of this position and the means by which they are achieved. Accountabilities are broad, end-results oriented statements rather than a list of duties.)

  • Accountable for providing a positive customer service experience.

Contacts: (Describe the dimension of the critical interfaces that this position has.)

  • Reports to the respective Department Manager.
  • Maintains effective working relationships with the Store Management team and co-workers.

Qualifications: (Describe the education and experience required to perform this function.).

  • Results-oriented with excellent communication skills.
  • Team work and interpersonal skills.
  • Ability to take direction.

Responsibility and Accountability for Health and Safety: (List responsibilities and accountabilities for Health and Safety according to employee level.)

  • Responsible to read, understand and comply with UFA’s Health, Safety and Environment Policies and Safe Work Practices and/or Standard Operating Procedures (SOP’s).
  • Carrying out work in a manner that will not create a hazard.
  • Wear appropriate personal protective equipment and clothing for their tasks (as per SOP).
  • Assisting the Health Environment and Safety Committee by volunteering to be a member.
  • Working with the Supervisor to help create a safe working environment by making safety suggestions.
  • Reporting any accidents, incidents, near misses, injuries and/or occupational health concerns immediately to the Area Supervisor.
  • Following the company medical and first aid procedures.
  • Using the safe work procedures and setting a good example.

Please send resume ATTN: Ken Coffee

About this company
Outdoor Outfitters