Assistant Store Manager Operations
Wholesale Sports - Grande Prairie, AB

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Job Summary:

  • Responsible for supporting the Store Manager with all functions related to store operations.
  • Ensure that company objectives are met and company policies are followed.
  • Create and foster a culture where customer service and profitability are the focus of business activities.
  • Lead and provide coaching to the operations team.
  • Ensure freight flow procedures are executed in a timely manner.


  • Recruit, develop and manage performance of the operations team.
  • Maintain a positive and productive work environment that enables the team to provide a high level of customer service.
  • Collaborate with department managers and utilize Tomax (open POs) to develop a daily freight flow plan.
  • Collaborate with Assistant Store Manager of Sales & Service to hand off store and provide a status update.
  • Ensure product is accurately received, stored, displayed and ticketed according to merchandising standards.
  • Assist in staff training & development.
  • Ensure that the signage strategy is implemented.
  • Ensure all shrink control measures are in place and adhered to.
  • Ensure that the Cycle Count Manager (CCM) program schedule is adhered to and that negative on-hands are managed.
  • Review and approve staff work schedules to meet business needs. Forward schedules to Store Manager for approval.
  • Ensure that the store is safe and well-maintained (i.e. clean, neat and tidy in all areas of the store). Ensure that the warehouse is organized, clean and neat.
  • Communicate regularly with the team, the Store Manager, other store locations, vendors and head office. Participate in meetings with the management team.
  • Ensure firearms are imported and registered with the Canadian Firearms Centre. Ensure firearms compliance.
  • Leverage staff to provide front end coverage and support when needed.
  • Provide back up for the Store Manager when necessary.
  • Other duties as assigned.


  • Accountable for the coordination of all operational activities.
  • Reports to the Store Manager.
  • Maintains effective working relationships with store staff, other stores and other departments in Wholesale Sports (e.g. Buyers).


  • Grade 12 Diploma and 2-5 years of progressive retail experience. Merchandising experience is necessary.
  • Must have (or be eligible to obtain) the Possession and acquisition firearms licence (PAL) with restricted status and Verifier’s Licence.
  • Computer experience is necessary. Experience with Tomax would be an asset.
  • Must be detail-oriented with excellent communication, teamwork, interpersonal and supervisory skills.
  • Working knowledge of outdoor products, including firearms, would be an asset.

Responsibility and Accountability for Health and Safety:

  • Set an example and provide leadership in the Health, Safety and Environment programs
  • Provide information, instructions and assistance to all applicable team members in order to protect the health and safety of all employees
  • Understand and enforce the accident prevention policy as well as the OH & S Legislation and all other legislations as it applies to all areas of the organization operations
  • Provide all applicable team members with proper, well-maintained tools and equipment, as well as personal protective equipment as may be required
  • Provide ongoing health and safety training as required by legislation and industry
  • Monitor all departments and projects and will hold them accountable for their individual Health, Safety and Environmental performances

About this company
Wholesale Sports Outdoor Outfitters is a wholly-owned subsidiary of Calgary-based, UFA Co-operative Limited. With 11 stores in western...