Customer Sales Rep (Former Employee) – Penticton, BC – 24 January 2013
A typical day at work would involve interacting with customers, setting up health programs that were best suited for that individual. I was able to take advantage of on going training in this field, regarding product knowledge. Working together as a team at Whole Foods in my department, made work very enjoyable and having a good sense of humor always is a plus in any work place. I got along very well with my co-workers, I enjoy people and could put a smile on any face at work at some point in the day. The hardest part of this job would have been loosing a customer to an illness. The most enjoyable part of this job was being able to assist in some one being able to attain better health..
staff trainings, benefits and great department manager.
short staffed at times, no staff meetings and could not get enough hours.
Associate Produce Team Leader (Current Employee) – Toronto, ON – 5 July 2017
Fair and reasonable place to work. High pressure environment and very demanding. Start as early as 5am and can be working as late as 11pm or midnight. Also, overnight inventory shifts could be something you have to do.
Reasonable leadership, minimul dress code, good pay for industry
Terrible place to work with no incentive to make you want to stay.
Grocery Specialist (Former Employee) – Vancouver, BC – 21 June 2017
Terrible place to work no opportunity for advancement. Terrible pay. Lots of responsibility required with no incentive to stay. Managers sit in office while lower employees do all the work for very little pay.
Prepared Food Supervisor (Current Employee) – Ottawa, ON – 28 May 2017
The most enjoyable part of my job was the people I worked with. Workplace culture was very much about the alternative lifestyles and living healthy. Eating good food and pleasing the customer no matter what. While we believed very much in pleasing the customer management was not afraid to stand up for their employees if someone was being notoriously difficult and rude.
Team Trainer (Former Employee) – Vancouver, BC – 3 May 2017
Whole Foods has a million mantras and core values that they want you to breathe and live. It gets excessive and they're not practiced consistently. The wages are better than average but the pay raises were minimal and far between. Worked there for five years in two locations. Customers expect A LOT when shopping at the expensive store and are quick to complain if they feel they did not get the absolute BEST experience. Becomes exhausting to have to deliver the best customer service of your life with every individual. They took away employee perks over the years I was there, used to have sandwiches and soups pricing for employees and used to subsidize part of the bus pass. It's been sad to see the company go more corporate.
Service team member (Current Employee) – Toronto, ON – 30 April 2017
Great team members to work with. Easy job no brainer. Lots of waste for an environmentally conscious company. Overworked in all departments of the store grocery, produce, meat and prepared. Management or team leaders as they are called are good too much pressure from higher up causes high stress environment where the bottom line is the highest concern not staff morale and safety.
Staff discounts 20% of products
Overpriced products without discount, underpay staff compared to competitiors
Perishable Buyer (Former Employee) – Mississauga, ON – 27 April 2017
A typical day at whole foods could be everything from mundane to hectic depending on what day of the week it was. I learned much there about good organics and various other alternatives to almost any food group. The management at my particular location was sporadic and self serving leaving myself and my coworkers to our own devices to try and figure out all of the situations. It's a great environment as long as you have the understanding that almost all situations, the customers will come first.
Cook (Current Employee) – Vancouver, BC – 5 April 2017
The company is based on favoritism, and you need to build a good relationship with leaderships in the store you work. If leadership does not like you well, there is less chance that you will be promoted.
Team Member (Current Employee) – Vancouver, BC – 21 March 2017
The teaching and emphasis that is placed on "Customer First" can be shocking to an outsider. i.e. Treat the customers as your guest Don't point to where something is, walk them to it and show them (whether it be by walking to the other side of the store or close by)
It does feel repetitive and excessive, but after knowing HOW to give exceptional customer service, you are able to easily learn how to GET great customer service much more easily and just about anywhere you go.
Part-time grocery store cashier (Current Employee) – Ottawa, ON – 14 March 2017
Whole Foods Market, Ottawa, has continuously demonstrated to be a fun, welcoming, supportive and exciting work environment. All of the team members and staff are very gracious and kind. The customers are pleasant, and I am always happy to be there. Management was great around a student schedule and always very accommodating to any needs.
Front end customer service/cashier (Former Employee) – Burnaby, BC – 2 March 2017
Working as a cashier, you have to be able to handle working in a fast paced environment. WFM emphasis the importance of providing the best service to our customers and educating them on sustainable organic food options. However, management at this certain location was terrible and job retention was low. Be aware.
Cook (Former Employee) – Glastonbury, CT – 18 February 2017
I really enjoyed working at Whole Foods. Not only did I gain a lot of friends, I also gained a lot of experience working with different types of foods and different cooking practices. All of the staff were incredibly welcoming and supportive and I was very sad to leave. I usually worked the hot bar, but I enjoyed learning techniques about preparing food for people to later take home to cook. Allin all it was a great job.
Supervisor, Store Support & Cash (Current Employee) – Vancouver, BC – 16 February 2017
Provided excellent opportunities in growth, customer service and supervisory skills, and cash and data management skills. Lots of training provided on site in a variety (products, difficult situations and management).
competitive wage and benefits, flexible hours, opportunity to advance
NIce people. Ethical company standard. Quality products.
Bakery Associate Team Leader (Former Employee) – Toronto, ON – 16 February 2017
Whole Foods is a great place to work. Good culture. It's not an easy job. A lot is expected of you and you have to make sure you are withing you targets or you have to explain why you didn't make it and then be on conference calls etc. Whole Foods concentrates on good customer service. trying to go above and beyond. which is not easy to do everyday.