Whole Foods Market Employee Reviews

Found 65 reviews matching the search
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Great place to learn about Customer Experience
Team Member (Current Employee) –  Vancouver, BC21 March 2017
The teaching and emphasis that is placed on "Customer First" can be shocking to an outsider.
i.e.
Treat the customers as your guest
Don't point to where something is, walk them to it and show them (whether it be by walking to the other side of the store or close by)

It does feel repetitive and excessive, but after knowing HOW to give exceptional customer service, you are able to easily learn how to GET great customer service much more easily and just about anywhere you go.
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NIce people. Ethical company standard. Quality products.
Bakery Associate Team Leader (Former Employee) –  Toronto, ON16 February 2017
Whole Foods is a great place to work. Good culture. It's not an easy job. A lot is expected of you and you have to make sure you are withing you targets or you have to explain why you didn't make it and then be on conference calls etc. Whole Foods concentrates on good customer service. trying to go above and beyond. which is not easy to do everyday.
Pros
Nice work culture. Ethical standards
Cons
Lots of emails!
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Decent part time job
Front end customer service/cashier (Former Employee) –  Burnaby, BC2 March 2017
Working as a cashier, you have to be able to handle working in a fast paced environment. WFM emphasis the importance of providing the best service to our customers and educating them on sustainable organic food options. However, management at this certain location was terrible and job retention was low. Be aware.
Pros
sometimes free food, employee appreciation
Cons
make you feel guilty to take extra shifts
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Very welcoming work environment
Part-time grocery store cashier (Current Employee) –  Ottawa, ON14 March 2017
Whole Foods Market, Ottawa, has continuously demonstrated to be a fun, welcoming, supportive and exciting work environment. All of the team members and staff are very gracious and kind. The customers are pleasant, and I am always happy to be there. Management was great around a student schedule and always very accommodating to any needs.
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Strong for career development
Supervisor, Store Support & Cash (Current Employee) –  Vancouver, BC16 February 2017
Provided excellent opportunities in growth, customer service and supervisory skills, and cash and data management skills. Lots of training provided on site in a variety (products, difficult situations and management).
Pros
competitive wage and benefits, flexible hours, opportunity to advance
Cons
Inconsistent communication
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Was a great place to work.
Food preparation team member (Former Employee) –  Toronto, ON28 January 2017
Was the best places I ever worked. If I hadn't had to move out of province I would still be there. The people for the most part were great to work with and management were always open to working with any problems that might arise.
Pros
Employee moral is a core value
Cons
Pay could be tied to cost of living in more expensive markets.
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good working environment with great staff
SALES ASSOCIATE/CASHIER (Former Employee) –  Markham, ON9 January 2017
Whole foods had a great managerial staff that provided great training and made it easy for new staff to adapt. I gained a lot of cashier and customer service experience working at whole foods. The most enjoyable part of the job was interacting with new and frequent customers.
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deli counter is currently working
in charge (Current Employee) –  Mississauga, ON12 January 2017
Whole foods is very good company all work are very cooperative I was start at 2011 to till date iam working iam very happy ,always I work in after noon as a close I need one part time job in morning that's way iam applying iam very happy in my company
Pros
they provide as gain sharing some months
Cons
some time not
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busy and fun workplace
Team member/Team Supervisor (Current Employee) –  Mississauga, ON20 January 2017
Learning how to manage different personalities, dealing with the customers and presenting the product in a way that is not only appealing to the customer but inspiring to the team.
Pros
good pay and benefits
Cons
none
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Fun place to work
Team Member (Current Employee) –  Toronto, ON30 January 2017
It has a very good work culture.They share profits with their employees.Most enjoyable part is discount you get on all good products.Management is also good.Co workers are very supportive.
Pros
Good work culture
Cons
Long hours
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Fun place to work but pay is too low to survive in Vancouver.
Specialty Team Member (Former Employee) –  Vancouver, BC10 February 2017
Good sense of community. Able to try new products and learn a lot about food products. Discount on any purchases made in store.
Cons
Low pay. Not much room for advancement.
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nice place to work with
Deli Team Customer Service (Current Employee) –  Vancouver, BC22 February 2017
Very Good company. Highly recommended to those individual who love customer service and fast pace environment. Good food and product but expensive.
Pros
Good salary
Cons
No vacation on December
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fun workplace
Bakery Supervisor (Current Employee) –  Vancouver, BC26 August 2016
fun workplace and coworkers, i made a lot of friends.
typical day at work is like just playing around with playmates but everybody respects each other.
great benefits, discount etc
learned a lot of things
a lot of difficult customers but i was able to learn how to deal with them.
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normal work day
Dishwasher/kitchen helper (Former Employee) –  Mississauga, ON7 October 2016
job was easy and they train you good they do a review on you every year based on peformance management was decent had its days
Pros
money is good and easy to asvance in job
Cons
scheduling is bad
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Very informative
Team Member (Former Employee) –  Canada12 August 2016
Love the culture and the food knowledge experience.
Management is a mediocre
Environment wants you to succeed within the company.
They value everyone's matters and opinions
Pros
benefits, discounts, in-depth food knowledge
Cons
long hours, stressful especially busiest days
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Great company to work on
Assist customers (Former Employee) –  Yorkville, ON18 August 2016
People who works here are the best! They're all nice and willing to help anyone who needs help. The foods and products are allways fresh.
Pros
Fresh foods, great products
Cons
Might bump into crazy customers who thinks they own the store
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Good people to work with..
Customer Service and Grocery (Current Employee) –  Toronto, ON25 July 2016
Best work culture
Very good team work
Customer focused
Health and hygiene always on priorirty
Training
Incentives
Surveys
Pros
Clarity, excellent team work, very hard working
Cons
Salary structure needs to be revised
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Great working environment
Customer Service Representative and Barista (Former Employee) –  Ottawa, ON20 August 2016
Great co-workers always willing to help. Great management, really flexible. Could have challenges dealing with difficult people.
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Productive
Prepared Foods Team Member (Current Employee) –  Toronto, ON1 July 2016
Great workplace with lots of opportunity to grow. The payment is good. The environment is respectful and fun. There's also a 20% discount for all employees.
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Perfect working environment
Prepared Food (Current Employee) –  Toronto, ON14 April 2016
I got Excellent team member, very helpful and friendly Team Leader, Awesome place to work. Very neat and tidy place.
Working with the friendly people is the best part.
Pros
Extremely helpful co- worker and Team Leader
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Overall rating

3.9
Based on 3,381 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.9
Job Security/Advancement
3.6
Management
3.4
Culture
4.0